The Effect of Technology Readiness on Customers' Attitudes toward Self-Service Technology and Its Adoption; The Empirical Study of U.S. Airline Self-Service Check-In Kiosks

Journal of Travel and Tourism Marketing

Volumn 29, Issue 8, 2012, Pages 731-743

  Lee, Woojin ^a   Castellanos, Cassandra ^a   Chris Choi, H S ^b  

^a ARIZONA STATE UNIVERSITY   (United States)

^b UNIVERSITY OF GUELPH   (Canada)

Author keywords

attitude; Self service check in kiosks; structural equation modeling; technology readiness

Indexed keywords

EID: 84870618325     PISSN: 10548408     EISSN: None     Source Type: Journal    
DOI: 10.1080/10548408.2012.730934     Document Type: Article

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