Trust in the social computing: The case of Peer-to-Peer (P2P) file sharing networks

15th Americas Conference on Information Systems 2009, AMCIS 2009

Volumn 6, Issue , 2009, Pages 3823-3833

  Xu, Heng ^a   Dinev, Tamara ^b   Wang, Hao ^a   Parks, Rachida ^a  

^a PENNSYLVANIA STATE UNIVERSITY   (United States)

^b FLORIDA ATLANTIC UNIVERSITY   (United States)

Author keywords

Network Based Community; Peer to Peer (P2P) File Sharing; Risks; Social Computing; Trust

Indexed keywords

GENERAL SUPPORTS; INSTITUTIONAL TRUST; NETWORK-BASED; ONLINE COMMUNITIES; P2P NETWORK; PEER-TO-PEER FILE SHARING; PERCEIVED RISK; REGULATORY BODIES; RESEARCH MODELS; SOCIAL COMPUTING; SOCIAL EXCHANGE; SOFTWARE VENDORS; TRUST; USAGE INTENTION;

COMPUTER CRIME; KNOWLEDGE BASED SYSTEMS; PEER TO PEER NETWORKS; RISKS;

DISTRIBUTED COMPUTER SYSTEMS;

EID: 84870499297     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (60)

1. Ajzen, I. "From intentions to actions: A theory of planned behavior, " in: Action control: From cognition to behavior, J. Kuhl and J. Beckmann (eds.), Springer Verlag, New York, NY, 1985, pp. 11-39.
2. Ajzen, I. "The Theory of Planned Behavior, " Organizational Behavior and Human Decision Processes (50) 1991, pp 179-211.
3. Aringhieri, R., Damiani, E., Vimercati, S.D.C.D., Paraboschi, S., and Samarati, P. "Fuzzy Techniques for Trust and Reputation Management in Anonymous Peer-to-Peer Systems, " Journal of the American Society for Information Science and Technology (57:4) 2006, pp 528-537.
4. Baier, A. "Trust and antitrust, " Ethics (96) 1986, pp 231-260.
5. Bhattacherjee, A. "Individual Trust in Online Firms: Scale Development and Initial Test, " Journal of Management Information Systems (19:3) 2002, pp 211-241.
6. Borland, J. Start-ups try to dupe file-swappers. CNET News. Com, 2002, http://news.com.com/2100-1023-943883.html.
7. Borland, J. Senators ask P2P companies to police themselves. CNET News. com, 2003, http://news.com.com/2100-1028_3-5110785.html.
8. Campbell, D.T., and Fiske, D.W. "Convergent and Discriminant Validation by the Multitrait-Multimethod Matrix, " Psychological Bulletin (56:1) 1959, pp 81-105.
9. Charron, C., Favier, J., and Li, C. Social Computing: How Networks Erode Institutional Power, And What to Do About It. Forester Research, 2006, http://www.forrester.com/Research/Document/Excerpt/0,7211,38772,00.html.
10. Chin, W.W. "The Partial Least Squares Approach to Structural Equation Modeling, " in: Modern Methods for Business Research, G.A. Marcoulides (ed.), Lawrence Erlbaum Associates, Mahwah, NJ, 1998, pp. 295-336.
11. Churchill, G.A. "A paradigm for developing better marketing constructs, " Journal of Marketing Research (16), February 1979, pp 64-73.
12. Cook, M., and Campbell, D.T. Quasi-Experimentation: Design and Analysis Issues for Field Settings, Houghton Mifflin, Boston, 1979.
13. Dholakia, U.M., Bagozzi, R.P., and Pearo, L.K. "A social influence model of consumer participation in network-and smallgroup-based virtual communities, " International Journal of Research in Marketing (21:3) 2004, pp 241-263.
14. Fornell, C., and Bookstein, F.L. "Two Structrual Equation Models: LISREL and PLS Applied to Customer Exit-Voice Theory, " Journal of Marketing Research (19:11) 1982, pp 440-452.
15. Ganesan, S. "Determinants of Long-Term Orientation in Buyer-Seller Relationships, " Journal of Marketing (58), April 1994, pp 1-19.
16. Gefen, D. "Customer loyalty in e-commerce, " J. Assoc. Inform. Systems (3) 2002, pp 27-51.
17. Gefen, D., Karahanna, E., and Straub, D.W. "Trust and TAM in online shopping: an integrated model, " MIS Quarterly (27:1), March 2003a, pp 51-90.
18. Gefen, D., Rao, V.S., and Tractinsky, N. "The Conceptualization of Trust, Risk and Their Relationship in Electronic Commerce: The Need for Clarifications, " Proceedings of the 36th Hawaii International Conference on System Sciences (HICSS), Big Island, HI, 2003b, pp. 192-201.
19. Giffin, K. "The Contribution of Studies of Source Credibility to a Theory of Interpersonal Trust in the Communication Process, " Psychological Bulletin (68:2) 1967, pp 104-120.
20. Havlena, W.J., and DeSarbo, W.S. "On the Measurement of Perceived Consumer Risk " Decision Sciences (22:4) 1991, pp 927-939.
21. Hoffman, D.L., Novak, T., and Peralta, M.A. "Information Privacy in the Marketspace: Implications for the Commercial Uses of Anonymity on the Web, " Information Society (15:2) 1999, pp 129-139.
22. Hughes, J., Lang, K.R., and Vragov, R. "An analytical framework for evaluating peer-to-peer business models, " Electronic Commerce Research and Applications (7:1) 2008, pp 105-118.
23. Ip, R., and Wagner, C. "Weblogging: A Study of Social Computing and Its Impact on Organizations, " Decision Support Systems (45:2) 2008, pp 242-250.
24. Jarvenpaa, S.L., and Tractinsky, N. "Consumer Trust in an Internet Store: A Cross-Cultural Validation, " Journal of Computer Mediated Communications (5:2) 1999, pp 1-35.
25. Johnson, L.J., and Cullen, B.J. "Trust in Cross-Cultural relationships, " in: The Blackwell Handbook of Cross-Cultural Management, M.J. Gannon and K.L. Newman (eds.), Blackwell, Oxford, UK, Malden, Mass, 2002, pp. 335-360.
26. Kollock, P. "The Production of Trust in Online Markets, " Advances in Group Processes (16) 1999, pp 99-123.
27. Lane, C., and Bachmann, R. "The social constitution of trust: supplier relations in Britain and Germany, " Organization Studies (17:3) 1996, pp 365-395.
28. Levine, D. Not the real Slim Shady. 2002, http://dir.salon.com/story/tech/feature/2002/06/10/eminem_mp3/index.html.
29. Lewicki, R.J., and Bunker, B.B. "Trust in relationships: A model of trust development and decline, " in: Conflict, Cooperation, and Justice, B.B. Bunker and J.Z. Rubin (eds.), Jossey-Bass, San Francisco, CA, 1995, pp. 133-173.
30. Lewis, J.D., and Weigert, A.J. "Trust as a social reality, " Social Forces (63:4) 1985, pp 967-985.
31. Li, X., Hess, T.J., and Valacich, J.S. "Why do we trust new technology? A study of initial trust formation with organizational information systems, " Journal of Strategic Information Systems (17:1) 2008, pp 39-71.
32. Luhmann, N. Trust and Power, John Wiley & Sons, Chichester, England, 1979.
33. Mayer, R.C., Davis, J.H., and Schoorman, F.D. "An Integration Model of Organizational Trust, " Academy of Management Review (20:3) 1995a, pp 709-734.
34. Mayer, R.C., Davis, J.H., and Schoorman, F.D. "An integrative model of organizational trust, " Academy. Management Review (20:3) 1995b, pp 709-734.
35. McKnight, D.H., and Chervany, N.L. "What trust means in e-commerce customer relationships: an interdisciplinary conceptual typology, " International Journal of Electronic Commerce (6:2) 2002, pp 35-59.
36. McKnight, D.H., Choudhury, V., and Kacmar, C. "Developing and Validating Trust Measures for E-Commerce: An Integrative Typology, " Information Systems Research (13:3) 2002, pp 334-359.
37. McKnight, D.H., Cummings, L.L., and Chervany, N.L. "Initial Trust Formation in New Organizational Relationships, " Academy of Management Review (23:3) 1998, pp 472-490.
38. Moon, Y. "Intimate Exchanges: Using Computers to Elicit Self-Disclosure from Consumers, " Journal of Consumer Research (26), March 2000, pp 323-339.
39. Moore, G.C., and Benbasat, I. "Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation, " Information Systems Research (2:3) 1991, pp 173-191.
40. Moorman, C., Desphande, R., and Zaltman, G. "Factors affecting trust in market research relationships, " Journal of Marketing (57:1) 1993, pp 81-101.
41. Nunnally, J.C. Psychometric Theory, (2nd ed.) McGraw-Hill, New York, 1978.
42. Oram, A. Peer-to-Peer: Harnessing the Power of Disruptive Technologies, O' Reilly & Associates, Cambridge, MA, 2001.
43. P2PUnited. P2P United: Fighting For The Future Of Peer-to-peer Technology. 2004, http://wiki.morpheus.com/~p2punited/.
44. Parameswaran, M., and Whinston, A.B. "Social Computing: An Overview, " Communications of the Association for Information Systems (19) 2007, pp 762-780.
45. Pavlou, P.A. "Consumer acceptance of electronic commerce: integrating trust and risk with the technology acceptance model, " International Journal of Electronic Commerce (7:3) 2003, pp 69-103.
46. Pavlou, P.A., and Gefen, D. "Building Effective Online Marketplaces with Institution-Based Trust, " Information Systems Research (15:1) 2004, pp 37-59.
47. Pavlov, V.O., and Saeed, K. "A Resource-Based Assessment of the Gnutella File-Sharing Network, " Proceedings of 24th Annual International Conference on Information Systems (ICIS), Seattle, WA, 2003, pp. 85-95.
48. Peter, J.P., and Tarpey, S.L.X. "A Comparative Analysis of Three Consumer Decision Strategies, " Journal of Consumer Research (2:1) 1975, p 29.
49. PEW-Internet, and American-Life-Project. The state of music downloading and file-sharing online. 2004, http://www.pewinternet.org/pdfs/PIP_Filesharing_April_04.pdf.
50. Reiter, M.K., and Rubin, A.D. "Anonymous Web Transactions with Crowds, " Communications of the ACM (42:2) 1999, pp 32-38.
51. Samant, K. "Free Riding, Altruism, and Cooperation on Peer-to-Peer File-sharing Networks, " Proceedings of 24th Annual International Conference on Information Systems (ICIS), Seattle, WA, 2003, pp. 914-920.
52. Schoder, D., and Fischbach, K. "Peer-to-peer prospects, " Communications of the ACM (46:2) 2003, pp 27-29.
53. Schuler, D. "Social computing, " Communications of the ACM (37:1) 1994, pp 28-29.
54. Shapiro, S.P. "The Social Control of Impersonal Trust, " American Journal of Sociology (93) 1987, pp 623-658.
55. Stewart, K.J. "Trust Transference on the World Wide Web, " Organ. Sci. (14:1) 2003, pp 5-17.
56. Waldman, M., Cranor, F.L., and Rubin, A. "Trust, " in: Peer-to-Peer: Harnessing the Power of Disruptive Technologies, O. A. (ed.), O' Reilly & Associates, Cambridge, MA, 2001, pp. 242-270.
57. Wang, F.Y., Carley, K.M., Zeng, D., and Mao, W. "Social Computing: From Social Informatics to Social Intelligence, " IEEE Intelligent Systems (March/April) 2007, pp 79-83.
58. Wold, H. "Soft Modeling: The Basic Design and Some Extensions, " in: Systems Under Indirect Observations: Part 2, K.G. Joreskog and H. Wold (eds.), North-Holland, Amsterdam, 1982, pp. 1-54.
59. Yates, J.F., and Stone, E.R. "Risk appraisal, " in: Risk-taking behavior, J.F. Yates (ed.), John Wiley & Sons, Chichester, England, 1992, pp. 49-85.
60. Zucker, L.G. "Production of trust: Institutional sources of economic structure, 1840-1920, " in: Research in Organizational Behavior, B.M. Staw and L.L. Cummings (eds.), JAI Press, Greenwich, CT, 1986, pp. 53-111.