The formation of shared services partnerships in local government to manage resource dependencies

16th Americas Conference on Information Systems 2010, AMCIS 2010

Volumn 1, Issue , 2010, Pages 623-631

  Borman, Mark ^a  

^a UNIVERSITY OF SYDNEY   (Australia)

Author keywords

Local government; Resource dependency; Shared services

Indexed keywords

AUSTRALIA; EFFICIENCY GAIN; LOCAL GOVERNMENT; RESOURCE DEPENDENCIES; SHARED SERVICE; THROUGH THE LENS;

INFORMATION SYSTEMS;

MERGERS AND ACQUISITIONS;

EID: 84870381074     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (26)

1. dl.
2. Benbasat, I., Goldstein, D.K. & Mead, M. (1987) The case study research strategy in studies of information systems, MIS Quarterly, 11, 3, 369-386.
3. Cyert, R.M and March. J.G. (1963) A behavioural theory of the firm, Prentice Hall, Englewood Cliffs.
4. Dollery. B. Marshall, N. and Sorensen, T. (2005a) An analytical evaluation of new models of local government service provision in regional New South Wales, Working Paper Series in Economics, University of New England. No. 12.
5. Dollery. B. and Akimov. A. (2005b) Are shared services a panacea for Australian local government? A critical note on Australian and international empirical evidence, International Review of Public Administration, 12, 2, 89-99.
6. Emerson, RM. (1962) Power dependence relations, American Sociological Review, 27, 1. 31-41.
7. Entwistle, T., Bristow, G., Hines, F. Donaldson. S. and Martin, S. (2007) The dysfunctions of markets, hierarchies and networks in meta-governance of partnership, Urban Studies, 44, 1, 63-79.
8. Firestone, W.A. and Herriott, R.E. (1982) The formalization of qualitative research: An adaptation of "soft" science to the policy world, in R.E. Herriott and W. A Firestone (Eds) Multisite qualitative policy research in education: A study of recent federal experience. Authors, Concord, Report No. NIE-400-80-0019.
9. Hagel, J. HI and Seely Brown, J. (2001) Your next IT strategy. Har\'ard Business Review, 79, 9. 105-113.
10. Heide, J. B. (1994) Interorganizational governance in marketing channels. Journal of Marketing, 58, January, 71-85.
11. HRSCEFPA [House of Representatives Standmg Committee on Economics, Finance and Public Administration] (2003) Rates and taxes: A fair share for responsible local government. Commonwealth of Australia. Canberra
12. Huxham C. (1996) Collaboration and collaborative advantage, in C. Huxham (Ed.) Creating collaborative advantage. Sage, Thousand Oaks, 1-18.
13. Janssen. M. and Joha, A. (2006) Motives for establishing shared service centres in public administrations. International Journal of Information Management, 26, 2, 102-115.
14. Longwood. J. and Harris. R.G. (2007) Leverage business process outsourcing lessons to build a successful shared business service organisation, Gartner, Stamford. Report GOO 144283.
15. Miles, M.B. and Huberman. A.M. (1994) Qualitative data analysis: An expanded sourcebook, 2nd edition. Sage, Thousand Oaks.
16. Oliver, C. (1991) Network relations and loss of organizational autonomy. Human Relations, 44, 9, 943-962.
17. Pfeffer, J. and Salancik, G.R. (1978) The external control of organizations: A resource dependency perspective, Harper and Row, New York.
18. Quinn. B. Cooke, R. and Kris, A. (2000) Shared services: Mining for corporate gold. Prentice-Hall, Harlow.
19. Sobrebro, M. and Schrader. S. (1998) Structuring inter-firm relationships: A metaanalytic approach. Organization Studies, 19,4,585-615.
20. Sorrentino, M. and Ferro, E. (2008) Does the answer to eGovemment he in intermunicipal collaboration? An exploratory Italian case study, in M.A. Wimmer, H.J. Scholl, and E. Ferro (Eds) Electronic government. Springer, Berlin, 1-12.
21. Strauss, A. and Corbin, J. (1990) Basics of qualitative research: Grounded theory procedures and techniques. Sage, Newbury Park.
22. Thibaut, J.W. and Kelley, H.H. (1959) The social psychology of groups. John Wiley and Sons, New York.
23. Ulbrich. F. (2006) Improving shared service implementation: Adopting lessons from the BPR movement. Business Process Management Journal, 12, 2, 191-205.
24. Ulrich. D. and Barney. J.B. (1984) Perspectives in organizations: Resource dependence, efficiency and population. Academy of Management Review, 9, 3, 471-481.
25. Yin, R. (2003) Case study research: Design and methods 3rd Edition, Sage. Thousand Oaks.
26. Yin, R (1981) The case study crisis: Some answers, Administrative Science Quarterly, 26, March, 58-65.