메뉴 건너뛰기




Volumn 3, Issue , 2011, Pages 1732-1740

A Performance Assessment System incorporating indirect indicators and semantics

Author keywords

Goals; Indicator; Indirect; KPI; Metrics; Non numeric; Ontologies; Performance Assessment System; Performance Measurement System; Process Performance Management; Semantics

Indexed keywords

GOALS; INDIRECT; KPI; METRICS; NON-NUMERIC; PERFORMANCE ASSESSMENT; PERFORMANCE MEASUREMENT SYSTEM; PROCESS PERFORMANCE;

EID: 84870174167     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper
Times cited : (2)

References (46)
  • 1
    • 34648825202 scopus 로고    scopus 로고
    • Modelling non-functional requirements of business processes
    • Aburub, F., Odeh, M., Beeson, I. (2007) Modelling non-functional requirements of business processes, Information and Software Technology 49, 1162-1171.
    • (2007) Information and Software Technology , vol.49 , pp. 1162-1171
    • Aburub, F.1    Odeh, M.2    Beeson, I.3
  • 2
    • 67249163538 scopus 로고    scopus 로고
    • Eliciting Goals for Business Process Models with Non-Functional Requirements Catalogues: ECS Cardoso, RSS 2009-Springer, T. Halpin (Eds.): BPMDS 2009 and EMMSAD 2009
    • Almeida, J.P.A., Guizzardi, G. (2009) Eliciting Goals for Business Process Models with Non-Functional Requirements Catalogues: ECS Cardoso, RSS 2009-Springer, T. Halpin (Eds.): BPMDS 2009 and EMMSAD 2009, LNBIP 29, 33-45.
    • (2009) LNBIP , vol.29 , pp. 33-45
    • Almeida, J.P.A.1    GuizzarDi, G.2
  • 8
    • 0002035694 scopus 로고    scopus 로고
    • Using the balanced scorecard to measure supply chain performance
    • Brewer, P., Speh, T. (2000) Using the balanced scorecard to measure supply chain performance, Journal of Business Logistics, 21 (1), 75-93.
    • (2000) Journal of Business Logistics , vol.21 , Issue.1 , pp. 75-93
    • Brewer, P.1    Speh, T.2
  • 11
    • 41649109263 scopus 로고    scopus 로고
    • A Discourse on Complexity of Process Models
    • in Eder, J. and Dustdar, S. (Eds.)
    • Cardoso, J., Mendling, J., Neumann, G. and Reijers, H.A. (2006) A Discourse on Complexity of Process Models, in Eder, J. and Dustdar, S. (Eds.), BPM 2006 Workshops, 115-126.
    • (2006) BPM 2006 Workshops , pp. 115-126
    • Cardoso, J.1    Mendling, J.2    Neumann, G.3    Reijers, H.A.4
  • 12
    • 3042695630 scopus 로고    scopus 로고
    • Returns on Investments in Information Technology: A Research Synthesis
    • Dehning, B. and Richardson, V.J. (2002) Returns on Investments in Information Technology: A Research Synthesis, Journal of Information Systems, 16, 1, 7-30.
    • (2002) Journal of Information Systems , vol.16 , Issue.1 , pp. 7-30
    • Dehning, B.1    Richardson, V.J.2
  • 14
    • 0035592945 scopus 로고    scopus 로고
    • Performance measurement systems: Models, characteristics and measures
    • DeToni, A. and Tonchia, S. (2001) Performance measurement systems: Models, characteristics and measures, IJOPM 21, 1/2, 46-70.
    • (2001) IJOPM , vol.21 , Issue.1-2 , pp. 46-70
    • DeToni, A.1    Tonchia, S.2
  • 15
    • 58049092173 scopus 로고    scopus 로고
    • A BPMO Based Semantic Business Process Modelling Environment
    • in Hepp, M., Hinkelmann, K., Karagiannis, D., Klein, R. and Stijanovic, N. (Eds.): Semantic Business Process and Product Lifecycle Management. at CEUR-WS. org/Vol-251/, last access 18.2.2011
    • Dimitrov, M., Simov, A., Stein S. and Konstantinov, M. (2007) A BPMO Based Semantic Business Process Modelling Environment, in Hepp, M., Hinkelmann, K., Karagiannis, D., Klein, R. and Stijanovic, N. (Eds.): Semantic Business Process and Product Lifecycle Management. Proceedings of the Workshop SBPM 2007, at CEUR-WS. org/Vol-251/, last access 18.2.2011.
    • (2007) Proceedings of the Workshop SBPM 2007
    • Dimitrov, M.1    Simov, A.2    Stein, S.3    Konstantinov, M.4
  • 16
    • 32144450124 scopus 로고    scopus 로고
    • An Examination of the Literature Relating to Issues Affecting How Companies Manage Through Measures
    • Taylor & Francis, London
    • Franco-Santos, M. and Bourne, M. (2005) An Examination of the Literature Relating to Issues Affecting How Companies Manage Through Measures, Production Planning and Control, 16, 2, Taylor & Francis, London, 114-124.
    • (2005) Production Planning and Control , vol.16 , Issue.2 , pp. 114-124
    • Franco-Santos, M.1    Bourne, M.2
  • 18
    • 35148839490 scopus 로고
    • A Translation Approach to Portable Ontology Specifications
    • in, Band 5 (2), Stanford University Academic Press
    • Gruber, T. (1993) A Translation Approach to Portable Ontology Specifications, in Knowledge Acquisition, Band 5 (2), Stanford University Academic Press, 199-220.
    • (1993) Knowledge Acquisition , pp. 199-220
    • Gruber, T.1
  • 19
    • 80054093299 scopus 로고    scopus 로고
    • Defining the Quality of Business Processes
    • In: Engels, G., Karagiannis, D., Mayr, H. (Eds.)
    • Heinrich, R., Paech, B. (2010) Defining the Quality of Business Processes, In: Engels, G., Karagiannis, D., Mayr, H. (Eds.) Modellierung, 2010, 133-148.
    • (2010) Modellierung , vol.2010 , pp. 133-148
    • Heinrich, R.1    Paech, B.2
  • 20
    • 2942625232 scopus 로고    scopus 로고
    • Coming Up Short on Nonfinancial Performance Measurement
    • HBS Publishing, Boston
    • Ittner, D. and Larcker, D. (2003) Coming Up Short on Nonfinancial Performance Measurement, Harvard Business Review, HBS Publishing, Boston, 88-95.
    • (2003) Harvard Business Review , pp. 88-95
    • Ittner, D.1    Larcker, D.2
  • 21
    • 22044440343 scopus 로고    scopus 로고
    • A Process Logic Comparison Approach to Support Business Process Benchmarking, in
    • Juan, Y. and Ou-Yang, C. (2005) A Process Logic Comparison Approach to Support Business Process Benchmarking, in IJAMT, 26 (1-2), 191-210.
    • (2005) IJAMT , vol.26 , Issue.1-2 , pp. 191-210
    • Juan, Y.1    Ou-Yang, C.2
  • 22
    • 0002091684 scopus 로고    scopus 로고
    • Using the Balanced Scorecard as strategic management system
    • in, January-February 1996, Boston: Harvard Business Publishing
    • Kaplan, R. and Norton, D. (1996) Using the Balanced Scorecard as strategic management system, in Harvard Business Review, January-February 1996, Boston: Harvard Business Publishing, 75-85.
    • (1996) Harvard Business Review , pp. 75-85
    • Kaplan, R.1    Norton, D.2
  • 27
    • 9744284230 scopus 로고    scopus 로고
    • Review: Information Technology and Organizational Performance: An Integrative Model of IT Business Value
    • Melville, N., Kraemer, K. and Gurbaxani, V. (2004) Review: Information Technology and Organizational Performance: An Integrative Model of IT Business Value, MIS Quarterly, 28, 2, 283-322.
    • (2004) MIS Quarterly , vol.28 , Issue.2 , pp. 283-322
    • Melville, N.1    Kraemer, K.2    Gurbaxani, V.3
  • 29
    • 79951916669 scopus 로고    scopus 로고
    • Rundum erneuert-EFQM-Modell und Radar-Logik in revidierter Version 2010
    • in, (QZ), 11/2009
    • Moll, A. (2009) Rundum erneuert-EFQM-Modell und Radar-Logik in revidierter Version 2010, in Qualität und Zuverlässigkeit (QZ), 11/2009, 13-15.
    • (2009) Qualität und Zuverlässigkeit , pp. 13-15
    • Moll, A.1
  • 30
    • 67650531851 scopus 로고    scopus 로고
    • Performance measurement-Examining the applicability of the existing body of knowledge to nonprofit organisations
    • Moxham, C. (2009) Performance measurement-Examining the applicability of the existing body of knowledge to nonprofit organisations, IJOPM, 29, 7, 740-763.
    • (2009) IJOPM , vol.29 , Issue.7 , pp. 740-763
    • Moxham, C.1
  • 37
    • 76749125337 scopus 로고    scopus 로고
    • Modeling organizational performance indicators
    • Popova, V., Sharpanskykh, A. (2010) Modeling organizational performance indicators, Information Systems, 35, 505-527.
    • (2010) Information Systems , vol.35 , pp. 505-527
    • Popova, V.1    Sharpanskykh, A.2
  • 39
    • 80054825776 scopus 로고    scopus 로고
    • Zwischen Realität und Wunschdenken
    • 12/09, Special publication ERP/CRM Wissen kompakt, TeDo Verlag, Marburg
    • Rehage, J. (2009) Zwischen Realität und Wunschdenken, IT&Produktion 12/09, Special publication ERP/CRM Wissen kompakt, TeDo Verlag, Marburg, 36-39.
    • (2009) IT&Produktion , pp. 36-39
    • Rehage, J.1
  • 42
    • 0035917219 scopus 로고    scopus 로고
    • Effectiveness of planning and control systems
    • Taylor & Francis, London
    • Sheu, C. and Wacker, J. (2001) Effectiveness of planning and control systems International Journal of Production Research, Vol. 39, No. 5, Taylor & Francis, London, 887-905
    • (2001) International Journal of Production Research , vol.39 , Issue.5 , pp. 887-905
    • Sheu, C.1    Wacker, J.2
  • 44
    • 2942601132 scopus 로고    scopus 로고
    • in Brebbia, C., Pascolo, P. (Ed.): Management information systems 2002, Incorporating GIS and remote sensing
    • Wettstein, T. and Kueng, P. (2002) A Maturity Model for Performance Measurement Systems, in Brebbia, C., Pascolo, P. (Ed.): Management information systems 2002, Incorporating GIS and remote sensing, 113-122.
    • (2002) A Maturity Model for Performance Measurement Systems , pp. 113-122
    • Wettstein, T.1    Kueng, P.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.