A Comprehensive Analysis of Nondelivery Fraud at a Major Online Auction Site

Journal of Internet Commerce

Volumn 11, Issue 4, 2012, Pages 309-328

  Almendra, Vinicius ^a  

^a UNIVERSITY OF BUCHAREST   (Romania)

Author keywords

data collection methodology; e commerce; MercadoLivre; nondelivery fraud; online auction sites; reputation systems

Indexed keywords

EID: 84869820652     PISSN: 15332861     EISSN: 1533287X     Source Type: Journal    
DOI: 10.1080/15332861.2012.729469     Document Type: Article

References (23)

1. Almendra, V. 2011. Using data mining to support research on fraud. In Annals of the University of Bucharest, ed. M. Solomon, 99-120. Bucharest, Romania: University of Bucharest, Mathematics and Computer Science.
2. Almendra, V., and D. Enǎchescu. 2011. A supervised learning process to elicit fraud cases in online auction sites. In Proceedings of the 13th International Symposium on Symbolic and Numeric Algorithms for Scientific Computing (SYNASC 2011), 168-174. Timisoara, Romania: IEEE Computer Society. doi:10.1109/SYNASC.2011.15.
3. Almendra, V., and D. Schwabe. 2009. Analysis of fraudulent activity in a Brazilian auction site. Presented at the 16th International Conference on World Wide Web, Latin American Alternate Track, WWW 2009, Madrid, Spain.http://www2009.org/pdf/submissions/wwwiberoamerica09_submission_7.pdf.
4. Chang, W.-H., and J.-S. Chang. 2011. A novel two-stage phased modeling framework for early fraud detection in online auctions. Expert Systems with Applications 38 (9): 11244-11260. doi:10.1016/j.eswa.2011.02.172.
5. Gavish, B., and C. Tucci. 2006. Fraudulent auctions on the Internet. Electronic Commerce Research 6 (2): 127-140. doi:10.1007/s10660-006-6954-0.
6. Gavish, B., and C. Tucci. 2008. Reducing Internet auction fraud. Communications of the ACM 51 (5): 89-97.
7. Goes, P., Y. Tu, and Y. A. Tung. 2009. Technical opinion: Online auctions hidden metrics. Communications of the ACM 52 (4): 147-149. doi:10.1145/1498765.1498804.
8. Gregg, D. G., and J. E. Scott. 2006. The role of reputation systems in reducing on-line auction fraud. International Journal of Electronic Commerce 10 (3): 95-120.
9. Gregg, D. G., and J. E. Scott. 2008. A typology of complaints about eBay sellers. Communications of the ACM51 (4): 69-74.
10. Internet Crime Complaint Center. 2011. Internet crime report. http://www.ic3.gov/media/annualreport/2011_IC3Report.pdf.
11. Kaszuba, T., A. Hupa, and A. Wierzbicki. 2010. Advanced feedback management for the internet auction reputation systems. IEEE Internet Computing 14 (5): 31-37.
12. Lei, Q. 2011. Financial value of reputation: evidence from the eBay auctions of gmail invitations. The Journal of Industrial Economics 59 (3): 422-456. doi:10.1111/j.1467-6451.2011.00457.x.
13. Manjoo, F. 2001. eBay fraud law: Any takers? Wired.com. http://www.wired.com/politics/law/news/2001/06/44831.
14. Maranzato, R., M. Neubert, A. M. Pereira, and A. Pereira do Lago. 2009. Feature extraction for fraud detection in electronic marketplaces. In Web Congress, Latin American, 185-192. Los Alamitos, CA: IEEE Computer Society. doi:http://doi.ieeecomputersociety.org/10.1109/LA-WEB.2009.20.
15. Maranzato, R., A. Pereira, M. Neubert, and A. Pereira do Lago. 2010. Fraud detection in reputation systems in e-markets using logistic regression and stepwise optimization. ACM SIGAPP Applied Computing Review 11 (June): 14-26. doi:10.1145/1869687.1869689.
16. Melnik, M. I., and J. Alm. 2003. Does a seller's ecommerce reputation matter? Evidence from eBay auctions. The Journal of Industrial Economics 50 (3): 337-349. doi:10.1111/1467-6451.00180.
17. MercadoLivre. 2011. Sobre MercadoLivre [About MercadoLivre]. http://www.mercadolivre.com.br/institucional.
18. Nikitkov, A., and D. Stone. 2006. Towards a model of online auction deception. In Proceedings of the ECAIS 2006. Dublin, Ireland. http://www.fdewb.unimaas.nl/marc/ecais_new/files/2006/Paper5.pdf.
19. Pandit, S., D. H. Chau, S. Wang, and C. Faloutsos. 2007. NetProbe: A fast and scalable system for fraud detection in online auction networks. In Proceedings of the 16th International Conference on World Wide Web. WWW 2007. Banff, Alberta, Canada: ACM Press.
20. Resnick, P., R. Zeckhauser, E. Friedman, and K. Kuwabara. 2000. Reputation systems. Communications of the ACM 43 (12): 45-48.
21. Resnick, P., R. Zeckhauser, J. Swanson, and K. Lockwood. 2006. The value of reputation on eBay: A controlled experiment. Experimental Economics 9 (2): 79-101. doi:10.1007/s10683-006-4309-2.
22. You, W., L. Liu, M. Xia, and C. Lv. 2011. Reputation inflation detection in a Chinese C2C market. Electronic Commerce Research and Applications 10 (5): 510-519. doi:10.1016/j.elerap.2011.06.001.
23. Zhang, L., J. Yang, W. Chu, and B. Tseng. 2011. A machine-learned proactive moderation system for auction fraud detection. In Proceedings of the 20th ACM International Conference on Information and Knowledge Management, CIKM'11, 2501-2504. New York, NY: ACM. doi:10.1145/2063576.2064002. http://doi.acm.org/10.1145/2063576.2064002.