A multimethod research investigation of consumer involvement in Australian health service accreditation programmes: The ACCREDIT-SCI study protocol

BMJ Open

Volumn 2, Issue 5, 2012, Pages

  Greenfield, David ^a   Hinchcliff, Reece ^a   Moldovan, Max ^a   Mumford, Virginia ^a   Pawsey, Marjorie ^a   Westbrook, Johanna Irene ^a   Braithwaite, Jeffrey ^a  

^a UNIVERSITY OF NEW SOUTH WALES   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

ACCREDITATION; ARTICLE; AUSTRALIA; HEALTH CARE SYSTEM; HEALTH PROGRAM; HEALTH SERVICE; HUMAN; MEDICAL RESEARCH;

EID: 84869786233     PISSN: None     EISSN: 20446055     Source Type: Journal    
DOI: 10.1136/bmjopen-2012-002024     Document Type: Article

References (49)

1. Braithwaite J, Westbrook J, Johnston B, et al. Strengthening organizational performance through accreditation research: the ACCREDIT project. BMC Res Notes 2011;4:390.
2. Braithwaite J, Westbrook J, Pawsey M, et al. A prospective, multi-method, multi-disciplinary, multi-level, collaborative, social-organisational design for researching health sector accreditation (LP0560737). BMC Health Serv Res 2006;6:113-23.
3. Greenfield D, Pawsey M, Braithwaite J. The role and impact of accreditation on the healthcare revolution (O papel e o impacto da acreditação na revolução da atenção à saúde). Acreditação 2012;1:1-14.
4. Greenfield D, Braithwaite J. Health sector accreditation research: a systematic review. Int J Qual Health Care 2008;20:172-83.
5. Greenfield D, Pawsey M, Braithwaite J. Accreditation: a global regulatory mechanism to promote quality and safety. In: Sollecito W, Johnson J, eds. Continuous quality improvement in health care. 4th edn. New York: Jones and Barlett Learning, 2013:513-31.
6. Greenfield D, Braithwaite J, Pawsey M. Health care accreditation surveyor styles typology. Int J Health Care Qual Assur 2008;21:435-43.
7. Arbuthnott A, Sharpe D. The effect of physician - patient collaboration on patient adherence in non-psychiatric medicine. Pat Educ Couns 2009;77:60-7.
8. Meterko M, Wright S, Lin H, et al. Mortality among patients with acute myocardial infarction: the influences of patient-centered care and evidence-based medicine. Health Serv Res 2010;45:1188-204.
9. Boulding W, Glickman S, Manary M, et al. Relationship between patient satisfaction with inpatient care and hospital readmission within 30 days. Am J Manag Care 2011;17:41-8.
10. Charmel P, Frampton S. Building the business care for patient-centred care. Healthc Financ Manage 2008;62:80-5.
11. O'Connor E, Fortune T, Doran J, et al. Involving consumers in accreditation: the Irish experience. Int J Qual Health Care 2007;19:296-300.
12. Braithwaite J, Greenfield D, Westbrook J, et al. Health service accreditation as a predictor of clinical and organisational performance: a blinded, random, stratified study. Qual Saf Health Care 2010;19:14-21.
13. Heuer A. Hospital accreditation and patients satisfaction: testing the relationship. J Healthcare Qual 2004;26:46-51.
14. Sack C, Scherag A, Lütkes P, et al. Is there an association between hospital accreditation and patient satisfaction with hospital care? A survey of 37 000 patients treated by 73 hospitals. Int J Qual Health Care 2011;23:278-83.
15. Sack C, Lutkes P, Gunther W, et al. Challenging the holy grail of hospital accreditation: a cross-sectional study of inpatient satisfaction in the field of cardiology. BMC Health Serv Res 2010;10:120.
16. Beaulieu DS, Epstein AM. National Committee on Quality Assurance health-plan accreditation: predictors, correlates of performance, and market impact. Med Care 2002;40:325-37.
17. Al Tehewy M, Salem B, Habil I, et al. Evaluation of accreditation program in non-governmental organizations' health units in Egypt: short-term outcomes. Int J Qual Health Care 2009;21:183-9.
18. Durieux P, Bissery A, Gasquet I, et al. Comparision of health care professionals' self-assessments of standards of care and patients' opinions on the care they received in hospital: observational study. Qual Saf Health Care 2004;13:198-202.
19. Auras S, Geraedts M. Patient experience data in practice accreditation-an international comparison. Int J Qual Health Care 2010;22:132-9.
20. Greenfield D, Braithwaite J. Developing the evidence base for accreditation of healthcare organizations: a call for transparency and innovation. Qual Saf Health Care 2009;18:162-3.
21. Greenfield D, Braithwaite J, Pawsey M, et al. Distributed leadership to mobilise capacity for accreditation research. JoHM 2009a;23:255-67.
22. Greenfield D, Hinchcliff R, Westbrook M, et al. An empirical test of accreditation patient journey surveys: randomised trial. Int J Qual Health Care 2012;24:495-500.
23. Greenfield D, Moldovan M, Westbrook M, et al. An empirical test of short notice surveys in two accreditation programs. Int J Qual Health Care 2012;24:65-71.
24. Greenfield D, Pawsey M, Braithwaite J. What motivates health professionals to engage in the accreditation of healthcare organizations? Int J Qual Health Care 2011;23:8-14.
25. Greenfield D, Pawsey M, Naylor J, et al. Are accreditation surveys reliable? Int J Health Care Qual Assur 2009;22:105-16.
26. Nathan S, Greenfield D. Studying participation in action: researching accreditation. Health Issue 2007;91(Winter):8-9.
27. Greenfield D, Travaglia J, Braithwaite J, et al. Unannounaced surveys and tracer methodology: literature review. A report for the australian accreditation research network: examining future health care accreditation research. Sydney: Centre for Clinical Governance Research, UNSW, 2007.
28. Greenfield D, Travaglia J, Pawsey M, et al. Intra-rater and inter-rater reliability in healthcare accreditation: literature review. Sydney: Centre for Clinical Governance Research in Health, UNSW, 2007.
29. Adrian A, Pawsey M, Braithwaite J, et al. Australian accreditation research network project-final report for the Department of Health and Ageing. Sydney: Australian Council on Healthcare Standards and the Centre for Clinical Governance Research, UNSW, 2007.
30. Australian Research Council. Linkage Projects. Canberra, 2012.
31. Knafl K, Breitmayer BJ. Triangulation in qualitative research: issues of conceptual clarity and purpose. In: Morse J, ed. Qualitative nursing research: a contemporary dialogue. Rockville, MD: Aspen, 1989:193-203.
32. Langley A. Strategies for theorising from process data. Acad Manag Rev 1999;24:691-710.
33. Scott J. Documentary research. London: Sage, 2006.
34. Human Research Ethics Committee (HREC). Sydney: University of New South Wales, 2012.
35. Varavasovsky Z, Brugha R. How to do (or not to do)... A stakeholder analysis. Health Pol Plan 2000;15:338-45.
36. Bartunek J. Changing interpretive schemes and organisational restructuring: the example of a religious order. Admin Sci Quart 1984;29:355-72.
37. Lincoln YG, E. Naturalistic inquiry. Beverly Hills, CA: Sage, 1985.
38. Creswell J, Plano Clark V. Desigining and conducting mixed methods research.Thousand Oaks, CA: Sage, 2010.
39. Ragin CC, Becker HS. How the microcomputer is changing our analytical habits. In: Blank G, McCartney JL, Brent E, eds. New technology in sociology. Brunswick, NJ: Transaction Publishers, 1989:47-55.
40. Hinchcliff R, Westbrook J, Greenfield D, et al. Analysis of Australian newspaper coverage of medication errors. Int J Qual Health Care 2012;24:1-8.
41. Greenfield D, Nugus P, Fairbrother G, et al. Applying and developing health service theory: an empirical study into clinical governance. Clin Gov 2011;16:8-19.
42. Greenfield D, Nugus P, Travaglia J, et al. Factors that shape the development of interprofessional improvement initiatives in health organisations. Qual Saf Health Care 2011(20):332-7.
43. QSR International. NVivo9: QSR International, 2011.
44. KeySurvey. KeySurvey online survey tool: World APP, 2011.
45. de Leeuw ED. Counting and measuring online: the quality of internet surveys. Bull Methodol Sociol 2012;114:68-78.
46. Norman G. Likert scales, levels of measurement and the laws of statistics. Adv Health Sci Educ Theory Pract 2010;15:625-32.
47. McCullagh P. Regression models for ordinal data. J R Stat Soc Series B 1980;42:109-42.
48. Agresti A. Categorical data analysis. 2nd edn. New York: Wiley-Interscience, 2002.
49. Anderson R, Crabtree B, Steele D, et al. Case study research: the view from complexity science. Qual Health Res 2005;15:669-85.