The studies of Knowledge Management System in organization: A systematic review

2012 International Conference on Computer and Information Science, ICCIS 2012 - A Conference of World Engineering, Science and Technology Congress, ESTCON 2012 - Conference Proceedings

Volumn 1, Issue , 2012, Pages 221-226

  Matayong, S ^a   Mahmood, A K ^a  

^a DEPARTMENT OF CHEMICAL ENGINEERING   (Malaysia)

Author keywords

KMS; process approach; variance approach

Indexed keywords

CONVENTIONAL MODELS; HIGH QUALITY; KMS; KNOWLEDGE MANAGEMENT SYSTEM; METHODOLOGICAL APPROACH; PROCESS APPROACH; SYSTEMATIC REVIEW; THEORETICAL APPROACH; VARIANCE APPROACH;

INFORMATION SCIENCE; TECHNOLOGY;

KNOWLEDGE BASED SYSTEMS;

EID: 84867919677     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICCISci.2012.6297243     Document Type: Conference Paper

References (61)

1. M. Quaddus, J. Xu, "Adoption and diffusion of knowledge management systems: field studies of factors and variables. Knowledge-Based Systems 18 (2005) 107-115.
2. S. Sajeva "The analysis of key elements of socio-technical knowledge management system" Knowledge Management, (2010): 765-774.
3. M. Alavi, and Leidne, M. "Review knowledge management and knowledge management systems: conceptual foundations and research issues" MIS Quarterly 2001, vol. 25(1), pp. 107-36.
4. S. M. Lee, and S. Hong, "An enterprise-wide knowledge management system infrastructure," Industrial Management and Data Systems, 2002, vol. 102, no. 1, pp. 17-25, 2002.
5. S. O. Syed-Ikhsan, and F. Rowland, "Knowledge management in a public organisation: a study on the relationship between organisational elements and the performance of knowledge transfer," Journal of Knowledge Management, 2004, vol. 8, no. 2, pp. 95-111.
6. P. Babcock, (2004) "Shedding light on knowledge management" HR Magazine, 49(5), 46-50.
7. C. Slappendel, "Perspectives on Innovation in Organizations" Organization Studies, 1996, 17 (1), 107-129.
8. L. J. Black, and P. R. Carlile, and N. P. Repenning "A dynamic theory of expertise and occupational boundaries in new technology implementation: building on Barley's study of CT scanning" Administrative Science Quarterly, 2004, 49(4): 572-607
9. M. L. Markus, and D. Robey, "Information Technology and Organizational Change: Causal Structure in theory and research", Management Science, 1988, (34): 5, 583-589.
10. L. B. Mohr, "Approaches to explanation: Variance theory and process theory", Explaining Organizational Behavior, San Francisco, CA: Jossey-Bass, 1982, pp. 35-70.
11. R.A. Wolfe, Organizational innovation: review, critique, and suggested research directions, Journal of Management Studies31 (3), 1994, pp. 405-431.
12. J. W. Dean, "Building the future: The justification process for new technology, 1986, 35-38. Cambridge, MA: Ballinger.
13. P. N. Khandwalla, "Mass output orientation of operation technology and organisational structure. Administrative Science Quarterly, 1974, 19: 74-97.
14. C. B. Rye, and J. R. Kimberly, J.R. "The adoption of innovations by provider organisations in healthcare" Medical Care Research and Review, 2007, 64(3): 235-278.
15. I, McLoughlin, "Creative technological change" 1999, London; Routledge
16. P. Dawson, and D. Buchanan, "The way it really happened: competing narratives in the political process of technological change" Human Relations, 2005, 58: 845-863
17. L. Fitzgerald, E. Ferlie, M. Wood, Hawkins C. "Interlocking interactions, the diffusion of innovations in healthcare" Human Relations, 2002, 55: 1429-49.
18. L. W. Green, "From research to best practices in other settings and populations" American Journal of Health Behaviour, 2001, 25: 165-178
19. L. W. Green, and J. L. Johnson, "Dissemination and utilisation of health promotion and disease prevention and knowledge: theory, research and experience" 1996 Canadian Journal of Public Health, 87: 11-17.
20. M. Newman and D. Robey, D. "A Social Process Model of User-Analyst Relationships," MIS Quarterly, 1992, 16:2, pp. 249-266.
21. Kaplan, B. "Model of change and information systems research" in Information Systems Rersearch: Contemporary Approaches and Emergent Traditions. H-E. Nissen, H.K. Klein, and R. Hirschheim (eds.). Amsterdam: North-Holland, 1991, pp. 593-611.
22. Y. M. Kim, and J. Abbas, "Adoption of library 2. 0 functionalities by academic libraries and users: A knowledge management perspective." The Journal of Academic Librarianship 36, no. 3 (2010): 211-218.
23. R. Z. Kuo, and G. G. Lee. "KMS adoption : the effects of information quality." Management Decision 47, no. 10 (2009): 1633-1651.
24. H. G. Hwang, I. C. Chang, F. J. Chen, and S. Y. Wu. "Investigation of the application of KMS for diseases classifications: study in a Taiwanese hospital." Knowledge Creation Diffusion Utilization 34 2008, 725-733.
25. K. Kaldi, and F. Khoshalhan, "KMS adoption in organizations." Business, no. 17 (2008): 37-41.
26. L. S. Huang, and M. Quaddus. "Knowledge management system adoption and practice in Taiwan Life Insurance Industry : Analysis via Partial Least Squares." Knowledge Management (2007).
27. J. R. Downing, "It's Easier to Ask Someone I Know': Call Center Technicians' Adoption of Knowledge Management Tools." Journal of Business Communication 41, no. 2 (April 1, 2004): 166-191.
28. C. H.Tsai, D. S. Zhu, B.C.T Ho, and D. Dash. "Technological Forecasting & Social Change The effect of reducing risk and improving personal motivation on the adoption of knowledge repository system." Technological Forecasting & Social Change 77, no. 6 (2010): 840-856.
29. W. He, Q. Qiao, and K.K. Wei, "Social relationship and its role in knowledge management systems usage" Information & Management. Science 46, 2009: 175-180.
30. W. He, and K. K. Wei. "What drives continued knowledge sharing? An investigation of knowledge-contribution and -seeking beliefs." Decision Support Systems 46, no. 4, 2009: 826-838.
31. T. C. Lin, and C. C. Huang. "Information & Management Understanding knowledge management system usage antecedents: An integration of social cognitive theory and task technology fit." Information & Management 45 (2008): 410-417.
32. S. S. Liaw, and G. D. Chen. "Users' attitudes toward Web-based collaborative learning systems for knowledge management." Computers & Education 50 (2008): 950-961.
33. K.Dingel, and S. Spiekermann, "Third Generation KnowledgeManagement Systems Towards an Augmented Technology Acceptance Model." 2007, Technology.
34. C. Bals, S. Smolnik, G. Riempp"Assessing User Acceptance of a Knowledge Management System in a Global Bank: Process Analysis and Concept Development" 2007, Proceedings of the 40th Hawaii International Conference on System Sciences IEEE.
35. J. H. Wu, and Y. M. Wang. "Measuring KMS success : A respecification of the DeLone and McLean's model." Information & Management 43 (2006): 728-739.
36. M. Huysman, and V. Wulf. "Communities, towards a social capital analysis." Journal of Information Technology (2006): 40-51.
37. P. F. Clay, Paul F, A. R. Dennis, and D. G. Ko. "Factors Affecting the Loyal Use of Knowledge Management Systems." Sciences-New York , 2005: 1-10.
38. R. S. Poston, and C. Speier, "Special issue of effective use of knowledge management systems: A process model of content ratings and credibility indicators" MIS Quarterly 29, no. 2 , 2005: 221-244.
39. W. Money, and A. Turner. "Application of the technology acceptance model to a knowledge management system." 37th Annual Hawaii International Conference on System Sciences, 2004.
40. C. Lin, P. J. Hu, H. Chen, and J. Schroeder. "Technology Implementation Management in Law Enforcement COPLINK System Usability and User Acceptance Evaluations." Management Information Systems (2003).
41. P. Akhavan, M. Jafari, and M. Fathian. "Exploring Failure-Factors Of Implementing Knowledge Management Systems In Organizations." Knowledge Management, May, 2005.
42. P. Akhavan, R. Hosnavi, and M. S. Adalati, "Essential issue in knowledge mangaement system implementation: Lessons from Iranian IT-based"Management, no. November, 2010: 24-27.
43. R. Abdullab, M. H. Selamat, S. Sahibudin, R. S. Alias, "A Framework for Knowledge Management System Implementation in Collaborative Environment for Higher Learning Institution" , Journal of Knowledge Management Practice,2005.
44. Y. Malhotra, and D. F. Galletta, "Review: Role of Commitment and Motivation in Knowledge Management Systems Implementation: Theory, Conceptualization, and Measurement of Antecedents of Success. Proceedings of the 36th Annual Hawaii International Conference on System Sciences, 2003, (HTCSS'03).
45. M. Quaddus, and Xu, J. "Adoption and Diffusion of Knowledge Management Systems: Field Studies of Factors and Variables." Knowledge-Based Systems 18, 2005, 107-115
46. J. Xu, and M. Quaddus. "Exploring the perceptions of knowledge management systems." Journal of Management , 2005a.
47. J. Xu, and M. Quaddus. "knowledge management systems : an Australian survey." Journal of Management 24, no. 4, 2005b: 335-361.
48. J. Xu, and M. Quaddus, "A six-stage model for the effective diffusion of knowledge management systems." Journal of Management, no.2004c.
49. J. Xu, and M. Quaddus,"A reality-based guide to KMS diffusion actively involved in its adoption; possess the necessary computing skills ;" Journal of Management 24, no. 4, 2005d: 374-389.
50. J. Xu, and M. Quaddus," "From rhetoric towards a model of practical knowledge management systems." Journal of Management 24, no. 4, 2005e: 291-319.
51. F. D. Davis, "Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology," MIS Quarterly, Volume 13, Number 3, December 1989, pp. 319-340.
52. I. Ajzen, and M. Fishbein, "Understanding Attitudes and Predicting Social Behavior", Englewood Cliffs, New Jersey, 1980.
53. E. M. Rogers, "Diffusion of innovations Free Press", New York, 2003.
54. W. H. DeLone, and E. R. McLean, "Information systems success: the quest for the dependent variable", Information Systems Research, 1992, 3, 1, 60-95.
55. W. H. DeLone, and E. R. McLean, "The DeLone and McLean model of information systems success: a ten year update", Journal of Management Information Systems, 2003, 19(4), 9-30.
56. Ajzen, "The Theory of Planned Behavior," Organizational Behavior and Human Decision Processes, 1991, Vol. 50, pp. 179-211.
57. D. L. Goodhue, and R. L. Thompson, "Task-technology fit and individual performance." MIS Quarterly, 1995, 19(2), 213-236.
58. R. Putnam, Making Democracy Work: Civic Traditions in Modern Italy, Princeton University Press, Princeton, NJ, 1993.
59. A. Bandura, "Social Foundations of Thought and Action: A Social Cognitive Theory, Prentice-Hall, Englewood Cliffs, NJ, 1986.
60. A. Bhattacherjee, "Understanding information systems continuance: An expectation-confirmation model." MIS Quarterly, 2001, vol. 25, no. 3, pp. 351-70.
61. A. Bhattacherjee, and G. Premkumar, "Understanding changes in belief and attitude toward information technology usage: a theoretical model and longitudinal test." MIS Quarterly, 2004, 28(2), 229-254.