A reality-based guide to KMS diffusion

Journal of Management Development

Volumn 24, Issue 4, 2005, Pages 374-389

  Xu, Jun ^a   Quaddus, Mohammed ^b  

^a SOUTHERN CROSS UNIVERSITY   (Australia)

^b CURTIN UNIVERSITY   (Australia)

Author keywords

Diffusion; Knowledge management

Indexed keywords

EID: 18344396056     PISSN: 02621711     EISSN: None     Source Type: Journal    
DOI: 10.1108/02621710510591361     Document Type: Article

References (33)

1. Adams, D.A., Nelson, R.P. and Todd, P.A. (1992), "Perceived usefulness, ease of use, and usage of information technology: A replication", MIS Quarterly, Vol. 16 No. 2, pp. 227-47.
2. Agarwal, R. and Prasad, J. (1999), "Are individual differences germane to the acceptance of new information technologies", Decision Sciences, Vol. 30 No. 2, pp. 361-91.
3. Alavi, M. and Leidner, D.E. (1999), "Knowledge management systems: issues, challenges, and benefits", Communications of the Association for Information System, Vol. 1, Article 7, available at: http://cais.isworld.org./articels/1-7/article.html (accessed 15 May 2001).
4. Alavi, M. and Leidner, D.E. (2001), "Knowledge management and knowledge management systems: Conceptual foundations and research issues", MIS Quarterly, Vol. 25 No. 1, pp. 107-46.
5. Bansler, J.P. and Havn, E. (2002), "Exploring the role of networks in IT implementation - the case of knowledge management systems", paper presented at the 10th European Conference on Information Systems, Gdansk, June.
6. Brooking, A. (1999), Corporate Memory: Strategies for Knowledge Management, International Thomas Business Press, London.
7. Chase, R.L. (1997), "The knowledge-based organization: An international survey", The Journal of Knowledge Management, Vol. 1 No. 1, pp. 38-49.
8. Chin, W.W. and Gopal, A. (1995), "Adoption intention in GSS: relative importance of beliefs", Data Base for Advances in Information Systems, Vol. 26 Nos 2/3, pp. 42-64.
9. (The) Conference Board (1999), Beyond Knowledge Management: New Ways to Work and Learn, The Conference Board, Inc., New York, NY.
10. Davis, F.D. (1986), "A technology acceptance model for empirically testing new end-user information systems: Theory and results", doctoral dissertation, Massachusetts Institute of Technology, Cambridge, MA.
11. Davis, F.D. (1989), "Perceived usefulness, perceived ease of use, and user acceptance of information technology", MIS Quarterly, Vol. 13 No. 3, pp. 319-40.
12. Davis, F.D. (1993), "User acceptance of information technology: system characteristics, user perception and behavioural impacts", International Journal of Man-Machine Studies, Vol. 38, pp. 475-87.
13. Davis, F.D., Bagozzi, R.P. and Warshaw, P.R. (1989), "User acceptance of computer technology: A comparison of two theoretical models", Management Science, Vol. 35 No. 8, pp. 982-1002.
14. Davis, F.D., Bagozzi, R.P. and Warshaw, P.R. (1992), "Extrinsic and intrinsic motivation to use computers in the workplace", Journal of Applied Social Psychology, Vol. 22 No. 14, pp. 1111-32.
15. Gold, A.H., Malhotra, A. and Segars, A.H. (2001), "Knowledge management: An organizational capabilities perspective", Journal of Management Information Systems, Vol. 18 No. 1, pp. 185-214.
16. Gottschalk, P. (1999), "Use of IT for knowledge management in law firms", Journal of Information, Law, and Technology, available at: http://elj.warwick.ac.uk/jilt/99(3/gottschalk.html (accessed 15 May 2002).
17. Huber, G.P. (2001), "Transfer of knowledge in knowledge management systems: Unexplored issues and suggested studies", European Journal of Information Systems, Vol. 10 No. 2, pp. 72-9.
18. McDermott, R. (1999), "Why information technology inspired but cannot deliver knowledge management", California Management Review, Vol. 4 No. 4, pp. 103-17.
19. Mazzie, M. (2000), "Key challenges facing the evolution of knowledge management", in Srikantaiah, T.K. and Koenig, M.E.D. (Eds), Knowledge Management for the Information Professional, Information Today, Inc., Medford, NJ, pp. 99-114.
20. Moore, G.A. (1991), Crossing the Chasm: Marketing and Selling High-Tech Goods to Mainstream Customers, HarperBusiness, New York, NY.
21. Nahapiet, J. and Ghoshal, S. (1998), "Social capital, intellectual capital, and the organizational advantage", Academy of Management Review, Vol. 23 No. 2, pp. 242-66.
22. Pan, S.L. and Scarbrough, H. (1998), "A socio-technical view of knowledge-sharing at Buckman laboratories", Journal of Knowledge Management, Vol. 2 No. 1, pp. 55-66.
23. Phillips Fox (1998), "Leading the way in knowledge management", available at: www.phillipsfox.com.au/phillipsfox/publications/ pbo98006.htm (accessed 20 July 2001).
24. Quaddus, M. and Achjari, D. (2001), "A framework for assessing electronic commerce success: A blend of multiple criteria and structural equation modelling", working paper, Graduate School of Business, Curtin University of Technology, Perth, p. 24.
25. Robertson, J. (2002), "Using usability to direct KM systems", available at: www.steptwo.com.au/papers/kmc_usability/pdf/ KMC_Usability.pdf (accessed 12 October 2002).
26. Rogers, E.M. (1995), Diffusion of Innovations, 4th ed., The Free Press, New York, NY.
27. Sarvary, M. (1999), "Knowledge management and competition in the consulting industry", California Management Review, Vol. 41 No. 2, pp. 95-107.
28. Sveiby, K. (1995), "Small knowledge companies-wave of the future", available at: www.sveiby.com.au/KnowledgeOrganizationsAust.html (accessed 16 September 1999).
29. The Delphi Group (1997), "Delphi research identifies culture as key hurdle to knowledge management", available at: www.delphigroup.com/pressleases/1997(PR/11051997/KM ApplicationsHurdle.html (accessed 14 September 1999).
30. Xu, J. and Quaddus, M. (2005a), "Adoption and diffusion of knowledge management systems: An Australian survey", Journal of Management Development, Vol. 24 No. 8.
31. Xu, J. and Quaddus, M. (2005b), "From rhetoric towards a model of practical knowledge management systems", Journal of Management Development, Vol. 24 No. 8.
32. Xu, J. and Quaddus, M. (2005c), "A six-stage model for the effective diffusion of knowledge management systems", Journal of Management Development, Vol. 24 No. 8.
33. Zyngier, S. (2002), "Knowledge management obstacles in Australia", Proceedings of the 10th European Conference on Information Systems, Gdansk, June.