Industry perceptions of intercultural competence in Singapore and Perth

Public Relations Review

Volumn 38, Issue 4, 2012, Pages 609-618

  Fitch, Kate ^a  

^a MURDOCH UNIVERSITY   (Australia)

Author keywords

Culture; Globalization; Intercultural competence; International; Public relations

Indexed keywords

EID: 84867736698     PISSN: 03638111     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pubrev.2012.06.002     Document Type: Article

References (53)

1. Australian Bureau of Statistics (2011). Social and Demographic Statistical Summary 1367.5 - Western Australian Statistical Indicators, 2010. Retrieved from http://www.abs.gov.au/ausstats/abs@.nsf/Products/F57C93C1859E1553CA25781D000D68C9%3Fopendocument.
2. Australian Human Rights Commission (2008). A statistical overview of Aboriginal and Torres Strait Islander peoples in Australia. Retrieved from http://www.hreoc.gov.au/social_justice/sj_report/sjreport08/downloads/appendix2.pdf.
3. Banks S. Multicultural public relations: A social-interpretive approach 2000, Iowa State University Press, Ames. 2nd ed.
4. Bardhan N. Culture, communication and third culture building in public relations within global flux. Public relations in global cultural contexts: Multi-paradigmatic perspectives 2011, 77-107. Routledge, Abingdon. N. Bardhan, K. Weaver (Eds.).
5. Public relations in global cultural contexts: Multi-paradigmatic perspectives 2011, Routledge, Abingdon. N. Bardhan, K. Weaver (Eds.).
6. Cenite M., Chong S., Han T., Lim L., Tan X. Perpetual development journalism? Balance and framing in the 2006 Singapore election coverage. Asian Journal of Communication 2008, 18(3):280-295. 10.1080/01292980802239416.
7. Chay-Németh C. Becoming professionals: A portrait of public relations in Singapore. The global public relations handbook 2009, 155-174. Routledge, Abingdon/New York. 2nd ed. K. Sriramesh, D. Verčič (Eds.).
8. Courtright J., Wolf R., Baldwin J. Intercultural typologies and public relations research: A critique of Hofstede's dimensions. Public relations in global cultural contexts: Multi-paradigmatic perspectives 2011, 108-139. Routledge, Abingdon. N. Bardhan, K. Weaver (Eds.).
9. Curtin P., Gaither T. International public relations: Negotiating culture, identity and power 2007, Sage Publications, Thousand Oaks, CA.
10. Daymon C., Holloway I. Qualitative research methods in public relations and marketing communications 2002, Routledge, London.
11. Daymon, C., & Surma, A. (2009). Critical discourses in the culture-public relations relationship. BledCom Conference, Slovenia. Retrieved from http://www.bledcom.com/home/knowledge.
12. de Bussy N., Wolf K. The state of Australian public relations: Professionalisation and paradox. Public Relations Review 2009, 35:376-381. 10.1016/j.pubrev.2009.07.005.
13. Dozier D., Grunig L., Grunig J. Manager's guide to excellence in public relations and communication management 1995, Lawrence Erlbaum, Mahwah.
14. Fitch K., Desai R. Developing global practitioners: Addressing industry expectations of intercultural competence in public relations graduates in Singapore and Perth. Journal of International Communication 2012, 18(1):63-78. 10.1080/13216597.2012.662169.
15. Fitch, K., & Surma, A. (2006). Challenges for public relations: Working in an international framework. Empowerment, Creativity and Innovation: Challenging Media and Communication in the 21st Century, Australia and New Zealand Communication Association international conference, Adelaide. 5 July. Retrieved from http://www.adelaide.edu.au/anzca2006/conf_proceedings.
16. Freedom House (2011). 2011 Freedom of the press data. Retrieved from http://www.freedomhouse.org/report-types/freedom-press.
17. Freitag A. Ascending cultural competence potential: An assessment and profile of U.S. public relations practitioners' preparation for international assignments. Journal of Public Relations Research 2002, 14(3):207-227. 10.1207/S1532754XJPRR1403_3.
18. Freitag A., Stokes A. Global public relations: Spanning borders, spanning cultures 2009, Routledge, Abingdon, UK.
19. Glaser B., Strauss A. The discovery of grounded theory 1967, Aldine Press, Chicago, IL.
20. Government of Australia (2011). The people of Australia: Australia's multicultural policy. Department of Immigration and Citizenship. Retrieved from http://www.immi.gov.au/media/publications/multicultural/pdf_doc/people-of-australia-multicultural-policy-booklet.pdf.
21. Government of Western Australia (2010, November update). Office of Multicultural Interests: Strategic Plan 2009-2013. Retrieved from http://www.omi.wa.gov.au/resources/publications/strategic_plan/Strategic_Plan_2010_A4.pdf.
22. Grunig L., Grunig J., Dozier D. Excellent public relations and effective organizations: A study of communication management in three countries 2002, Lawrence Erlbaum, Mahwah.
23. Grunig J., Grunig L., Sriramesh K., Huang Y., Lyra A. Models of public relations in an international setting. Journal of Public Relations Research 1995, 7(3):163-186. 10.1207/s1532754xjprr0703_01.
24. Hallahan K., Holtzhausen D., van Ruler B., Verčič D., Sriramesh K. Defining strategic communication. International Journal of Strategic Communication 2007, 1(1):33-35. 10.1080/15531180701285244.
25. Heyward M. From international to intercultural: Redefining the international school for a globalised world. Journal of Research in International Education 2002, 1(1):9-32. 10.1177/147524090211002.
26. Hodges C. PRP culture: A framework for exploring public relations practitioners as cultural intermediaries. Journal of Communication Management 2006, 10(1):80-93. 10.1108/13632540610646391.
27. Kent M., Taylor M. Beyond excellence: Extending the generic approach to international public relations: The case of Bosnia. Public Relations Review 2007, 33(1):10-20. 10.1016/j.pubrev.2006.11.002.
28. Kent M., Taylor M. How intercultural communication theory informs public relations practice in global settings. Public relations in global cultural contexts: Multi-paradigmatic perspectives 2011, 50-76. Routledge, Abingdon. N. Bardhan, K. Weaver (Eds.).
29. L'Etang J. Imagining public relations anthropology. Public relations, society & culture: Theoretical and empirical explorations 2011, 15-32. Routledge, Abingdon. L. Edwards, C. Hodges (Eds.).
30. Lim S., Goh J., Sriramesh K. Applicability of the generic principles of excellent public relations in a different cultural context: The case study of Singapore. Journal of Public Relations Research 2005, 17(4):315-340. 10.1207/s1532754xjprr1704_1.
31. Lincoln Y., Guba E. Naturalistic inquiry 1985, Sage Publications, Newbury Park.
32. Macnamara J., Crawford R. Reconceptualising public relations in Australia: A historical and social re-analysis. Asia Pacific Public Relations Journal 2010, 11(2). Retrieved from http://www.pria.com.au/journal/area?command=record&id=86&cid=14.
33. Motion J., Leitch S. Australia and New Zealand, practice of public relations. Encyclopedia of public relations 2005, Vol. 1:49-53. Sage Reference, Thousand Oaks, CA, Retrieved from http://0-go.galegroup.com.prospero.murdoch.edu.au/ps/i.do?&id=GALE%7CCX3439100037&v=2.1&u=murdoch&it=r&p=GVRL&sw=w.
34. Motion J., Weaver K. A discourse perspective for critical public relations research: Life Sciences Network and the battle for truth. Journal of Public Relations Research 2005, 17(1):49-67. 10.1207/s1532754xjprr1701_5.
35. Pal M., Dutta M. Public relations in a global context: The relevance of critical modernism as a theoretical lens. Journal of Public Relations Research 2008, 20(2):159-179. 10.1080/10627260801894280.
36. Pieczka M. Public relations expertise deconstructed. Media Culture Society 2002, 2:301-323. 10.1177/016344370202400302.
37. Pieczka M. Paradigms, systems theory and public relations. Public relations critical debates and contemporary practice 2006, 333-357. Lawrence Erlbaum, Mahwah, NJ/London. J. L'Etang, M. Pieczka (Eds.).
38. Schoenberger-Orgad, M. (2009). Transcending boundaries: The public relations practitioner as cultural mediator. BledCom Conference, Slovenia. Retrieved from http://www.bledcom.com/home/research%23b_2009.
39. Silver R. The discourse of linguistic capital: Language and economic policy planning in Singapore. Language Policy 2004, 4:47-66. Retrieved from http://www.springerlink.com/content/gv70m0343425p225/fulltext.pdf.
40. Singapore Economic Development Board [SEDB] (2011). Professional Services Fact Sheet. Retrieved from http://www.sedb.com/etc./medialib/downloads/industries.Par.96058.File.tmp/Professional%20Services%20Factsheet.pdf.
41. Singapore Statistics (2010). Key Population Indicators. Retrieved from http://www.singstat.gov.sg/pubn/popn/c2010acr/key.pdf.
42. Public relations in Asia: An anthology 2004, Thomson Learning, Singapore. K. Sriramesh (Ed.).
43. Sriramesh K. Introduction. The global public relations handbook: Theory, research, and practice 2009, Routledge, Abingdon/New York, pp. xxxiii-xl. 2nd ed. K. Sriramesh, D. Verčič (Eds.).
44. Sriramesh K. Globalisation and public relations: The past, present, and the future. PRism 2009, 6(2). Retrieved from http://praxis.massey.ac.nz/prism_on-line_journ.html.
45. The global public relations handbook: Theory, research, and practice 2009, Routledge, Abingdon/New York. 2nd ed. K. Sriramesh, D. Verčič (Eds.).
46. Sriramesh K., White J. Societal culture and public relations. Excellence in public relations and communication management 1992, 597-614. Erlbaum, Hillsdale. J. Grunig (Ed.).
47. Tilson D., Alozie E. Toward the common good 2004, Pearson Education, Boston.
48. Thwaites T., Davis L., Mules W. Tools for cultural studies: An introduction 1994, Macmillan, South Melbourne.
49. Van Ruler B. Professionals are from Venus, scholars are from Mars. Public Relations Review 2005, 31:159-173. 10.1016/j.pubrev.2005.02.022.
50. Verčič D. Public relations of movers and shakers: Transnational corporations. The global public relations handbook: Theory, research, and practice 2009, 872-886. Routledge, Abingdon/New York. 2nd ed. K. Sriramesh, D. Verčič (Eds.).
51. Verčič D., Grunig L., Grunig J. Global and specific principles of public relations: Evidence from Slovenia. International public relations: A comparative analysis 1996, 31-65. Lawrence Erlbaum Assoc., Mahwah. H.M. Culbertson, N. Chen (Eds.).
52. Weber I., Tan H., Law L. Triumph over adversity: Singapore mobilizes Confucian values to combat SARS. The social construction of SARS: Studies of a health communication crisis 2008, 145-162. John Benjamins Publishing Co., Amsterdam. J. Powers, X. Xiao (Eds.).
53. World Economic Forum (2010). Global competitiveness report, 2010-2011. Geneva, Switzerland. Retrieved from http://www3.weforum.org/docs/WEF_GlobalCompetitivenessReport_2010-11.pdf.