메뉴 건너뛰기




Volumn 34, Issue , 2013, Pages 112-121

Tourists' and tourism suppliers' perceptions toward crisis management on tsunami

Author keywords

Crisis management; Thai hotels; Thai tourism; Tourist perceptions; Tsunami

Indexed keywords

BEACH; CRISIS MANAGEMENT; PERCEPTION; SAFETY; SERVICE SECTOR; TOURISM; TSUNAMI;

EID: 84867140016     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/j.tourman.2012.03.018     Document Type: Article
Times cited : (108)

References (66)
  • 1
    • 33746358196 scopus 로고    scopus 로고
    • Crisis management in the Australian tourism industry: preparedness, personal and postscript
    • Anderson A.B. Crisis management in the Australian tourism industry: preparedness, personal and postscript. Tourism Management 2006, 27:1290-1297.
    • (2006) Tourism Management , vol.27 , pp. 1290-1297
    • Anderson, A.B.1
  • 3
    • 38149146857 scopus 로고
    • Crisis management: preparing for an managing disasters
    • Barton L. Crisis management: preparing for an managing disasters. Cornell Hotel & Restaurant Quarterly 1994, 35(2):59-65.
    • (1994) Cornell Hotel & Restaurant Quarterly , vol.35 , Issue.2 , pp. 59-65
    • Barton, L.1
  • 4
    • 84867141190 scopus 로고    scopus 로고
    • Israel: the Palestinian uprising, 2000-02, promotion of tourism during an ongoing crisis
    • CABI Publishing, Oxon, D. Beirman (Ed.)
    • Beirman D. Israel: the Palestinian uprising, 2000-02, promotion of tourism during an ongoing crisis. Restoring tourism destinations in crisis: A strategic marketing approach 2003, 87-116. CABI Publishing, Oxon. D. Beirman (Ed.).
    • (2003) Restoring tourism destinations in crisis: A strategic marketing approach , pp. 87-116
    • Beirman, D.1
  • 5
    • 84904783653 scopus 로고    scopus 로고
    • A comparative assessment of three Southeast Asian tourism recovery campaigns: Singapore roars: post SARS 2003, Bali post the October 12, 2002 bombing, and WOW Philippines2003
    • Elsevier-Butterworth-Heinemann, Burlington, MA, Y. Mansfeld, A. Pizam (Eds.)
    • Beirman D. A comparative assessment of three Southeast Asian tourism recovery campaigns: Singapore roars: post SARS 2003, Bali post the October 12, 2002 bombing, and WOW Philippines2003. Tourism, security, & safety from theory to practice 2006, 251-270. Elsevier-Butterworth-Heinemann, Burlington, MA. Y. Mansfeld, A. Pizam (Eds.).
    • (2006) Tourism, security, & safety from theory to practice , pp. 251-270
    • Beirman, D.1
  • 6
    • 84867141988 scopus 로고    scopus 로고
    • Program aims to reduce impact of tsunamis on Pacific States Earth in Space
    • (October)
    • Bernard E.N. Program aims to reduce impact of tsunamis on Pacific States Earth in Space. American Geophysical Union 1998, (October).
    • (1998) American Geophysical Union
    • Bernard, E.N.1
  • 7
    • 39949083586 scopus 로고    scopus 로고
    • Testing the use of a " questionnaire survey instrument" to investigate public perceptions of tsunami hazard and risk in Sydney, Australia
    • Bird D., Howes D.D. Testing the use of a " questionnaire survey instrument" to investigate public perceptions of tsunami hazard and risk in Sydney, Australia. Natural Hazards 2008, 45:99-122.
    • (2008) Natural Hazards , vol.45 , pp. 99-122
    • Bird, D.1    Howes, D.D.2
  • 8
    • 12344333551 scopus 로고    scopus 로고
    • Managing tsunami risk
    • Bird J., Lubkowski Z. Managing tsunami risk. The Lancet 2005, 365(9456):271-273.
    • (2005) The Lancet , vol.365 , Issue.9456 , pp. 271-273
    • Bird, J.1    Lubkowski, Z.2
  • 9
    • 0038586961 scopus 로고    scopus 로고
    • Tourist victimization and the fear of crime on holiday
    • Brunt P., Mawby R., Hambly Z. Tourist victimization and the fear of crime on holiday. Tourism Management 2000, 21:417-424.
    • (2000) Tourism Management , vol.21 , pp. 417-424
    • Brunt, P.1    Mawby, R.2    Hambly, Z.3
  • 11
    • 0036226941 scopus 로고    scopus 로고
    • Tour operators and destination safety
    • Cavlek N. Tour operators and destination safety. Annals of Tourism Research 2002, 29(2):478-496.
    • (2002) Annals of Tourism Research , vol.29 , Issue.2 , pp. 478-496
    • Cavlek, N.1
  • 12
    • 67349120261 scopus 로고    scopus 로고
    • Detecting tsunamigenesis from undersea earthquake signals
    • Chew S.-H., Kuenza K. Detecting tsunamigenesis from undersea earthquake signals. Journal of Asian Earth Sciences 2009, 36:84-92.
    • (2009) Journal of Asian Earth Sciences , vol.36 , pp. 84-92
    • Chew, S.-H.1    Kuenza, K.2
  • 13
    • 70450111515 scopus 로고    scopus 로고
    • Consumer perception of the quality of services in three hotel categories in Hong Kong
    • Choi T.Y., Chu R. Consumer perception of the quality of services in three hotel categories in Hong Kong. Journal of Vacation Marketing 1999, 5(2):176-189.
    • (1999) Journal of Vacation Marketing , vol.5 , Issue.2 , pp. 176-189
    • Choi, T.Y.1    Chu, R.2
  • 14
    • 0043015910 scopus 로고    scopus 로고
    • The impact of the severe acute respiratory syndrome on hotels: a case study of Hong Kong
    • Chien G.C.L., Law R. The impact of the severe acute respiratory syndrome on hotels: a case study of Hong Kong. International Journal of Hospitality Management 2003, 22:327-332.
    • (2003) International Journal of Hospitality Management , vol.22 , pp. 327-332
    • Chien, G.C.L.1    Law, R.2
  • 15
    • 84937314514 scopus 로고
    • Tourism and AIDS: the perceived risk of HIV infection and destination choice
    • Cossens J., Gin S. Tourism and AIDS: the perceived risk of HIV infection and destination choice. Journal of Travel & Tourism Marketing 1994, 3(4):1-20.
    • (1994) Journal of Travel & Tourism Marketing , vol.3 , Issue.4 , pp. 1-20
    • Cossens, J.1    Gin, S.2
  • 16
    • 84904780598 scopus 로고    scopus 로고
    • Safety in the dive tourism industry of Australia
    • Elsevier, Amsterdam, J. Wilks, D. Pendergast, P. Leggat (Eds.)
    • Coxon C. Safety in the dive tourism industry of Australia. Tourism in turbulent times: Towards safe experiences for visitors 2006, 199-215. Elsevier, Amsterdam. J. Wilks, D. Pendergast, P. Leggat (Eds.).
    • (2006) Tourism in turbulent times: Towards safe experiences for visitors , pp. 199-215
    • Coxon, C.1
  • 19
    • 0035009137 scopus 로고    scopus 로고
    • Katherine washed out one day, back on track the next: a postmortem of a tourist disaster
    • Faulkner B., Vikulov S. Katherine washed out one day, back on track the next: a postmortem of a tourist disaster. Tourism Management 2001, 22:331-344.
    • (2001) Tourism Management , vol.22 , pp. 331-344
    • Faulkner, B.1    Vikulov, S.2
  • 20
    • 0035163819 scopus 로고    scopus 로고
    • Towards a framework for tourism disaster management
    • Faulkner B. Towards a framework for tourism disaster management. Tourism Management 2001, 22:135-147.
    • (2001) Tourism Management , vol.22 , pp. 135-147
    • Faulkner, B.1
  • 23
    • 33644499158 scopus 로고    scopus 로고
    • Tsunamis: how safe is the United States?
    • Green T.A. Tsunamis: how safe is the United States?. FOCUS on Geography 2006, 48(4):31-36.
    • (2006) FOCUS on Geography , vol.48 , Issue.4 , pp. 31-36
    • Green, T.A.1
  • 27
    • 84996218343 scopus 로고    scopus 로고
    • Responding to natural disasters: managing a hotel in the aftermath of the Indian Ocean tsunami
    • Henderson J.C. Responding to natural disasters: managing a hotel in the aftermath of the Indian Ocean tsunami. Tourism and Hospitality Research 2005, 6(1):89-96.
    • (2005) Tourism and Hospitality Research , vol.6 , Issue.1 , pp. 89-96
    • Henderson, J.C.1
  • 28
    • 2342427646 scopus 로고    scopus 로고
    • No-escape natural disaster: mitigating impacts on tourism
    • Huan T.C., Beaman J., Shelby L. No-escape natural disaster: mitigating impacts on tourism. Annals of Tourism Research 2004, 31(2):255-273.
    • (2004) Annals of Tourism Research , vol.31 , Issue.2 , pp. 255-273
    • Huan, T.C.1    Beaman, J.2    Shelby, L.3
  • 30
    • 79956258101 scopus 로고    scopus 로고
    • Governing resilience building in Thailand's tourism-dependent coastal communities: conceptualizing stakeholder agency in social-ecological systems
    • Larsen R.K., Calgaro E., Thomalla F. Governing resilience building in Thailand's tourism-dependent coastal communities: conceptualizing stakeholder agency in social-ecological systems. Global Environmental Change 2011, 21(2):481-491.
    • (2011) Global Environmental Change , vol.21 , Issue.2 , pp. 481-491
    • Larsen, R.K.1    Calgaro, E.2    Thomalla, F.3
  • 31
    • 0033788755 scopus 로고    scopus 로고
    • Thermal modeling of continental subduction and exhumation constrained by heat flow and seismicity in Taiwan
    • Lin C.H. Thermal modeling of continental subduction and exhumation constrained by heat flow and seismicity in Taiwan. Tectonophysics 2000, 324:189-201.
    • (2000) Tectonophysics , vol.324 , pp. 189-201
    • Lin, C.H.1
  • 33
    • 84867141568 scopus 로고    scopus 로고
    • In USGS tsunami sources workshop: Great earthquake tsunami sources: Empiricism and beyond, April
    • Kirby, S. (2006). In USGS tsunami sources workshop: Great earthquake tsunami sources: Empiricism and beyond, April 21-22.
    • (2006) , pp. 21-22
    • Kirby, S.1
  • 34
    • 0032755853 scopus 로고    scopus 로고
    • Cycles of war, terror, and peace: determinants and management of crisis and recovery of the Israeli tourism industry
    • Mansfeld Y. Cycles of war, terror, and peace: determinants and management of crisis and recovery of the Israeli tourism industry. Journal of Travel Research 1999, 38:30-36.
    • (1999) Journal of Travel Research , vol.38 , pp. 30-36
    • Mansfeld, Y.1
  • 35
    • 84904774434 scopus 로고    scopus 로고
    • Toward a theory of tourism security
    • Elsevier: Butterworth-Heinemann, Burlington, Y. Mansfeld, A. Pizam (Eds.)
    • Mansfeld Y., Pizam A. Toward a theory of tourism security. Tourism, security & safety from theory to practice 2006, 1-28. Elsevier: Butterworth-Heinemann, Burlington. Y. Mansfeld, A. Pizam (Eds.).
    • (2006) Tourism, security & safety from theory to practice , pp. 1-28
    • Mansfeld, Y.1    Pizam, A.2
  • 36
    • 0037388536 scopus 로고    scopus 로고
    • Understanding European tour operators' control on accommodation companies: an empirical evidence
    • Medina-Muñoz R., Medina-Muñoz D., Garca-falcon J.M. Understanding European tour operators' control on accommodation companies: an empirical evidence. Tourism Management 2003, 24:135-147.
    • (2003) Tourism Management , vol.24 , pp. 135-147
    • Medina-Muñoz, R.1    Medina-Muñoz, D.2    Garca-Falcon, J.M.3
  • 38
    • 32044458169 scopus 로고    scopus 로고
    • An investigation into customer satisfaction levels in the budget accommodation sector in Scotland: a case study of backpacker tourists and the Scottish Youth Hostels Association
    • Nash R., Tyne M., Davies S. An investigation into customer satisfaction levels in the budget accommodation sector in Scotland: a case study of backpacker tourists and the Scottish Youth Hostels Association. Tourism Management 2006, 27(3):525-532.
    • (2006) Tourism Management , vol.27 , Issue.3 , pp. 525-532
    • Nash, R.1    Tyne, M.2    Davies, S.3
  • 41
    • 32044467121 scopus 로고    scopus 로고
    • A case study of best practice-visit Scotland's prepared response to an influenza pandemic
    • Page S., Yeoman I., Munro C., Connell J., Walker L. A case study of best practice-visit Scotland's prepared response to an influenza pandemic. Tourism Management 2006, 27:361-393.
    • (2006) Tourism Management , vol.27 , pp. 361-393
    • Page, S.1    Yeoman, I.2    Munro, C.3    Connell, J.4    Walker, L.5
  • 42
    • 17244375403 scopus 로고    scopus 로고
    • Chaos, crises, and disasters: a strategic approach to crisis management in the tourism industry
    • Ritchie B.M. Chaos, crises, and disasters: a strategic approach to crisis management in the tourism industry. Tourism Management 2004, 25:669-683.
    • (2004) Tourism Management , vol.25 , pp. 669-683
    • Ritchie, B.M.1
  • 44
    • 84876381582 scopus 로고    scopus 로고
    • Responding to disaster: the case study of Phuket, Thailand
    • Rittichainuwat B. Responding to disaster: the case study of Phuket, Thailand. Journal of Travel Research 2008, 46(4):422-432.
    • (2008) Journal of Travel Research , vol.46 , Issue.4 , pp. 422-432
    • Rittichainuwat, B.1
  • 45
    • 79953163875 scopus 로고    scopus 로고
    • Ghosts: a travel barrier to tourism recovery
    • Rittichainuwat B. Ghosts: a travel barrier to tourism recovery. Annals of Tourism Research 2011, 38(2):437-459.
    • (2011) Annals of Tourism Research , vol.38 , Issue.2 , pp. 437-459
    • Rittichainuwat, B.1
  • 49
    • 67349171850 scopus 로고    scopus 로고
    • Effects of tsunamis generated in the Manila trench on the Gulf of Thailand
    • Ruangrassamee A., Saelem N. Effects of tsunamis generated in the Manila trench on the Gulf of Thailand. Journal of Asian Earth Sciences 2009, 36:56-66.
    • (2009) Journal of Asian Earth Sciences , vol.36 , pp. 56-66
    • Ruangrassamee, A.1    Saelem, N.2
  • 50
    • 0002408188 scopus 로고    scopus 로고
    • Assessment of the relationship between perceived safety at a vacation site and destination choice decisions: extending the behavioral decision-making model
    • Sirakaya E., Sheppard G., McLellan W. Assessment of the relationship between perceived safety at a vacation site and destination choice decisions: extending the behavioral decision-making model. Journal of Hospitality & Tourism Research 1997, 21(2):1-10.
    • (1997) Journal of Hospitality & Tourism Research , vol.21 , Issue.2 , pp. 1-10
    • Sirakaya, E.1    Sheppard, G.2    McLellan, W.3
  • 51
    • 84867141990 scopus 로고    scopus 로고
    • Tsunami in the Gulf of Thailand?
    • Broadcasted on Channel 3. December 21, 2010
    • Supharatid S. Tsunami in the Gulf of Thailand?. Rueng Den Yen ni News 2010, Broadcasted on Channel 3. December 21, 2010.
    • (2010) Rueng Den Yen ni News
    • Supharatid, S.1
  • 52
    • 0032052917 scopus 로고    scopus 로고
    • Tourism, terrorism, and political instability
    • Sönmez S.F. Tourism, terrorism, and political instability. Annals of Tourism Research 1998, 25:416-456.
    • (1998) Annals of Tourism Research , vol.25 , pp. 416-456
    • Sönmez, S.F.1
  • 55
    • 0008981538 scopus 로고    scopus 로고
    • The seventh annual Las Vegas tourism security seminar
    • Tarlow P. The seventh annual Las Vegas tourism security seminar. International Journal of Tourism Research 1999, 1(1):69-70.
    • (1999) International Journal of Tourism Research , vol.1 , Issue.1 , pp. 69-70
    • Tarlow, P.1
  • 57
    • 0036256362 scopus 로고    scopus 로고
    • Providing safety for tourists: a study of a selected sample of tourist destinations in the United States and Brazil
    • Tarlow P., Santana G. Providing safety for tourists: a study of a selected sample of tourist destinations in the United States and Brazil. Journal of Travel Research 2002, 40:424-431.
    • (2002) Journal of Travel Research , vol.40 , pp. 424-431
    • Tarlow, P.1    Santana, G.2
  • 58
    • 33144481716 scopus 로고    scopus 로고
    • Crisis management and recovery: how restaurants in Hong Kong responded to SARS
    • Tse A., So S., Sin L. Crisis management and recovery: how restaurants in Hong Kong responded to SARS. International Journal of Hospitality Management 2006, 25:3-11.
    • (2006) International Journal of Hospitality Management , vol.25 , pp. 3-11
    • Tse, A.1    So, S.2    Sin, L.3
  • 59
    • 84867143671 scopus 로고    scopus 로고
    • U.S.Geological Survey, 7b, Retrieved: 2005, February 24
    • U.S.Geological Survey Pacific Northwest geologic mapping and urban hazards May 2003, 7b, Retrieved: 2005, February 24. http://http;//wrgis.wr.usgs.gov/docs/wgmt/pacnw/lifeline/eqhazards.html.
    • (2003) Pacific Northwest geologic mapping and urban hazards
  • 62
    • 0034124952 scopus 로고    scopus 로고
    • Risk management for scuba diving operators on Australia's Great Barrier Reef
    • Wilks J., Davis R.J. Risk management for scuba diving operators on Australia's Great Barrier Reef. Tourism Management 2000, 21:591-599.
    • (2000) Tourism Management , vol.21 , pp. 591-599
    • Wilks, J.1    Davis, R.J.2
  • 63
    • 84949180046 scopus 로고    scopus 로고
    • Current status of tourist health and safety
    • Pergamon, Amsterdam, J. Wilks, S.J. Page (Eds.)
    • Wilks J., Page J. Current status of tourist health and safety. Managing tourist health and safety in the new millennium 2003, 3-15. Pergamon, Amsterdam. J. Wilks, S.J. Page (Eds.).
    • (2003) Managing tourist health and safety in the new millennium , pp. 3-15
    • Wilks, J.1    Page, J.2
  • 66
    • 63349084806 scopus 로고    scopus 로고
    • Predicting tsunami arrivals: estimates and policy implications
    • Zhang D.H., Yip T.L., Ng C.-O. Predicting tsunami arrivals: estimates and policy implications. Marine Policy 2009, 33(4):643-650.
    • (2009) Marine Policy , vol.33 , Issue.4 , pp. 643-650
    • Zhang, D.H.1    Yip, T.L.2    Ng, C.-O.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.