One-year audit of complaints made against a University Hospital Surgical Department

ANZ Journal of Surgery

Volumn 82, Issue 10, 2012, Pages 671-674

  Mann, Chris D ^a   Howes, Jennifer A ^a   Buchanan, Alex ^a   Bowrey, David J ^a  

^a LEICESTER ROYAL INFIRMARY   (United Kingdom)

Author keywords

Patient complaints; Surgery

Indexed keywords

ARTICLE; EVALUATION; HOSPITAL DEPARTMENT; HUMAN; HUMAN RELATION; INTERPERSONAL COMMUNICATION; LEGAL ASPECT; MEDICAL AUDIT; MEDICAL ERROR; PATIENT SAFETY; PATIENT SATISFACTION; RETROSPECTIVE STUDY; STATISTICS; UNITED KINGDOM; UNIVERSITY HOSPITAL;

COMMUNICATION; GREAT BRITAIN; HOSPITALS, UNIVERSITY; HUMANS; MEDICAL AUDIT; MEDICAL ERRORS; PATIENT SAFETY; PATIENT SATISFACTION; PROFESSIONAL-PATIENT RELATIONS; RETROSPECTIVE STUDIES; SURGERY DEPARTMENT, HOSPITAL;

EID: 84867098182     PISSN: 14451433     EISSN: 14452197     Source Type: Journal    
DOI: 10.1111/j.1445-2197.2012.06240.x     Document Type: Article

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