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Volumn , Issue , 2012, Pages 35-40

Tag-based interaction in online and mobile banking: A preliminary study of the effect on usability

Author keywords

Banking; Customization; Interaction; Tags; Usability; User satisfaction

Indexed keywords

BANKING; CUSTOMIZATION; INTERACTION; TAGS; USABILITY; USER SATISFACTION;

EID: 84866840839     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/2350046.2350056     Document Type: Conference Paper
Times cited : (6)

References (18)
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  • 7
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    • An empirical assessment of customer satisfaction with Internet Banking applications: An Australian experience
    • Rahim, M. M. and JieYing, L. An empirical assessment of customer satisfaction with Internet Banking applications: An Australian experience. In Proc. Computers and Information Technology 2009.
    • (2009) Proc. Computers and Information Technology
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  • 8
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    • The psychological appeal of personalized content in Web Portals: Does customization affect attitude and behaviors?
    • Kalyanaraman, S. and Sundar, S. S. The psychological appeal of personalized content in Web Portals: Does customization affect attitude and behaviors? Communication, 56, 1 (2006), 110-132.
    • (2006) Communication , vol.56 , Issue.1 , pp. 110-132
    • Kalyanaraman, S.1    Sundar, S.S.2
  • 9
    • 35448944593 scopus 로고    scopus 로고
    • Evaluating user satisfaction in an e-government initiative: Results of structural equation modeling and focus group discussions
    • Horan, T. A. and Abhichandani, T. Evaluating user satisfaction in an e-government initiative: results of structural equation modeling and focus group discussions. Information Technology Management Reviews, XVII, 4 (2006).
    • (2006) Information Technology Management Reviews , vol.17 , Issue.4
    • Horan, T.A.1    Abhichandani, T.2
  • 10
    • 0344980727 scopus 로고    scopus 로고
    • Determinants of user acceptance of Internet banking: An empirical study
    • Wang, Y. S., Wang, Y. M., Lin, H. H. and Tang, T. I. Determinants of user acceptance of Internet banking: An empirical study. Service Industry Management, 14, 5 (2003), 501-519.
    • (2003) Service Industry Management , vol.14 , Issue.5 , pp. 501-519
    • Wang, Y.S.1    Wang, Y.M.2    Lin, H.H.3    Tang, T.I.4
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    • Bangor, A., Kortum, P. T. and Miller, J. T. An Empirical Evaluation of the System Usability Scale. Human-Computer Interaction, 24, 6 (2008), 574-594.
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    • Bangor, A.1    Kortum, P.T.2    Miller, J.T.3
  • 17
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    • An investigation of consumer acceptance of M-banking
    • Wessels, L., & Drennan, J. An investigation of consumer acceptance of M-banking. Bank Marketing, 28, 7 (2010), 547-568
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    • Wessels, L.1    Drennan, J.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.