-
1
-
-
84923938582
-
-
Cambridge University Press
-
Jannach, D., Zanker, M., Felfernig, A., Friedrich, G.: Recommender Systems An Introduction. Cambridge University Press (2010)
-
(2010)
Recommender Systems An Introduction
-
-
Jannach, D.1
Zanker, M.2
Felfernig, A.3
Friedrich, G.4
-
2
-
-
77956762716
-
Preference reasoning with soft constraints in constraint-based recommender systems
-
Zanker, M., Jessenitschnig, M., Schmid, W.: Preference reasoning with soft constraints in constraint-based recommender systems. Constraints 15(4), 574-595 (2010)
-
(2010)
Constraints
, vol.15
, Issue.4
, pp. 574-595
-
-
Zanker, M.1
Jessenitschnig, M.2
Schmid, W.3
-
3
-
-
7044229422
-
Product Recommendation with Interactive Query Management and Twofold Similarity
-
Ashley, K.D., Bridge, D.G. (eds.) ICCBR 2003. Springer, Heidelberg
-
Ricci, F., Venturini, A., Cavada, D., Mirzadeh, N., Blaas, D., Nones, M.: Product Recommendation with Interactive Query Management and Twofold Similarity. In: Ashley, K.D., Bridge, D.G. (eds.) ICCBR 2003. LNCS, vol. 2689, pp. 479-493. Springer, Heidelberg (2003)
-
(2003)
LNCS
, vol.2689
, pp. 479-493
-
-
Ricci, F.1
Venturini, A.2
Cavada, D.3
Mirzadeh, N.4
Blaas, D.5
Nones, M.6
-
4
-
-
84866019306
-
-
Springer
-
Ricci, F., Rokach, L., Shapira, B., Kantor, P. (eds.): Handbook on Recommender Systems. Springer (2011)
-
(2011)
Handbook on Recommender Systems
-
-
Ricci, F.1
Rokach, L.2
Shapira, B.3
Kantor, P.4
-
5
-
-
33750051943
-
Persuasive Online-Selling in Quality and Taste Domains
-
Bauknecht, K., Pröll, B., Werthner, H. (eds.) EC-Web 2006. Springer, Heidelberg
-
Zanker, M., Bricman, M., Gordea, S., Jannach, D., Jessenitschnig, M.: Persuasive Online-Selling in Quality and Taste Domains. In: Bauknecht, K., Pröll, B., Werthner, H. (eds.) EC-Web 2006. LNCS, vol. 4082, pp. 51-60. Springer, Heidelberg (2006)
-
(2006)
LNCS
, vol.4082
, pp. 51-60
-
-
Zanker, M.1
Bricman, M.2
Gordea, S.3
Jannach, D.4
Jessenitschnig, M.5
-
6
-
-
77956725339
-
Constraint-based recommendation in tourism: A multi-perspective case study
-
Jannach, D., Zanker, M., Fuchs, M.: Constraint-based recommendation in tourism: A multi-perspective case study. Information Technology & Tourism 11(2), 139-155 (2009)
-
(2009)
Information Technology & Tourism
, vol.11
, Issue.2
, pp. 139-155
-
-
Jannach, D.1
Zanker, M.2
Fuchs, M.3
-
7
-
-
13844254250
-
Incorporating contextual information in recommender systems using a multidimensional approach
-
Adomavicius, G., Sankaranarayanan, R., Sen, S., Tuzhilin, A.: Incorporating contextual information in recommender systems using a multidimensional approach. ACM Transactions on Information Systems 23(1), 103-145 (2005)
-
(2005)
ACM Transactions on Information Systems
, vol.23
, Issue.1
, pp. 103-145
-
-
Adomavicius, G.1
Sankaranarayanan, R.2
Sen, S.3
Tuzhilin, A.4
-
8
-
-
34250016241
-
New recommendation techniques for multicriteria rating systems
-
Adomavicius, G., Kwon, Y.: New recommendation techniques for multicriteria rating systems. IEEE Intelligent Systems 22, 48-55 (2007)
-
(2007)
IEEE Intelligent Systems
, vol.22
, pp. 48-55
-
-
Adomavicius, G.1
Kwon, Y.2
-
9
-
-
84884239495
-
Recommending hotels based on multi-dimensional customer ratings
-
Springer
-
Jannach, D., Gedikli, F., Karakaya, Z., Juwig, O.: Recommending hotels based on multi-dimensional customer ratings. In: International Conference on Information and Communication Technologies in Tourism (ENTER), pp. 320-331. Springer (2012)
-
International Conference on Information and Communication Technologies in Tourism (ENTER)
, vol.2012
, pp. 320-331
-
-
Jannach, D.1
Gedikli, F.2
Karakaya, Z.3
Juwig, O.4
-
11
-
-
0003018073
-
How service marketers can identify value enhancing service elements
-
Brandt, R.D.: How service marketers can identify value enhancing service elements. Journal of Services Marketing 2(3), 35-41 (1988)
-
(1988)
Journal of Services Marketing
, vol.2
, Issue.3
, pp. 35-41
-
-
Brandt, R.D.1
-
13
-
-
77953998382
-
Online tourism communities on the path to web 2.0 - An evaluation of virtual communities in travel and tourism
-
Dippelreiter, B., Gruen, C., Poettler, M., Seidel, I., Berger, H., Dittenbach, M., Pesenhofer, A.: Online tourism communities on the path to web 2.0 - an evaluation of virtual communities in travel and tourism. Information Technology & Tourism 10(4), 329-353 (2007)
-
(2007)
Information Technology & Tourism
, vol.10
, Issue.4
, pp. 329-353
-
-
Dippelreiter, B.1
Gruen, C.2
Poettler, M.3
Seidel, I.4
Berger, H.5
Dittenbach, M.6
Pesenhofer, A.7
-
14
-
-
84863598214
-
Classification of customer reviews based on sentiment analysis
-
Springer
-
Graebner, D., Zanker, M., Fliedl, G., Fuchs, M.: Classification of customer reviews based on sentiment analysis. In: 19th Conference on Information and Communication Technologies in Tourism (ENTER), pp. 460-470. Springer (2012)
-
(2012)
19th Conference on Information and Communication Technologies in Tourism (ENTER)
, pp. 460-470
-
-
Graebner, D.1
Zanker, M.2
Fliedl, G.3
Fuchs, M.4
-
16
-
-
0040436889
-
Quality Epiphenomenon: The Conceptual Understanding of Quality in Face-to-Face Service Encounters
-
Lexington
-
Klaus, P.: Quality Epiphenomenon: The Conceptual Understanding of Quality in Face-to-Face Service Encounters. In: The Service Encounter: Managing Employee Customer Interaction in Service Business, Lexington, pp. 17-33 (1985)
-
(1985)
The Service Encounter: Managing Employee Customer Interaction in Service Business
, pp. 17-33
-
-
Klaus, P.1
-
17
-
-
0032709360
-
Measuring tourist judgments on service quality
-
Weiermair, K., Fuchs, M.: Measuring tourist judgments on service quality. Annals of Tourism Research 26(4), 1004-1021 (1999)
-
(1999)
Annals of Tourism Research
, vol.26
, Issue.4
, pp. 1004-1021
-
-
Weiermair, K.1
Fuchs, M.2
-
18
-
-
0003506109
-
-
6th edn. Prentice-Hall, New York
-
Hair, J.E., Anderson, R.E., Bubin, B.J., Tatham, R.L., Black, W.C.: Multivariate Data Analysis, 6th edn. Prentice-Hall, New York (2006)
-
(2006)
Multivariate Data Analysis
-
-
Hair, J.E.1
Anderson, R.E.2
Bubin, B.J.3
Tatham, R.L.4
Black, W.C.5
-
19
-
-
29144499911
-
Understanding the relationship between attribute performance and overall satisfaction: Theory, measurement and implications
-
Busacca, B., Padula, G.: Understanding the relationship between attribute performance and overall satisfaction: Theory, measurement and implications. Marketing Intelligence & Planning 23(6), 543-561 (2005)
-
(2005)
Marketing Intelligence & Planning
, vol.23
, Issue.6
, pp. 543-561
-
-
Busacca, B.1
Padula, G.2
-
20
-
-
3543095022
-
The determinants of service quality: Satisfiers and dis-satisfiers
-
Johnston, R.: The determinants of service quality: Satisfiers and dis-satisfiers. International Journal of Service Industry Management 6(1), 53-71 (1995)
-
(1995)
International Journal of Service Industry Management
, vol.6
, Issue.1
, pp. 53-71
-
-
Johnston, R.1
-
21
-
-
8644250642
-
New perspectives on satisfaction research in tourism destinations
-
Fuchs, M., Weiermair, K.: New perspectives on satisfaction research in tourism destinations. Tourism Review 58(3), 6-14 (2003)
-
(2003)
Tourism Review
, vol.58
, Issue.3
, pp. 6-14
-
-
Fuchs, M.1
Weiermair, K.2
-
22
-
-
84986131281
-
The factor structure of customer satisfaction: An empirical test of the importance grid and the penalty-reward-contrast analysis
-
Matzler, K., Sauerwein, E.: The factor structure of customer satisfaction: An empirical test of the importance grid and the penalty-reward-contrast analysis. International Journal of Service Industry Management 13(4), 314-332 (2002)
-
(2002)
International Journal of Service Industry Management
, vol.13
, Issue.4
, pp. 314-332
-
-
Matzler, K.1
Sauerwein, E.2
-
23
-
-
1842449633
-
The asymmetric relationship between attribute-level performance and overall customer satisfaction: A reconsideration of the importance-performance analysis
-
Matzler, K., Bailom, F., Hinterhuber, H., Renzl, B., Pichler, J.: The asymmetric relationship between attribute-level performance and overall customer satisfaction: A reconsideration of the importance-performance analysis. Industrial Marketing Management 33, 271-277 (2004)
-
(2004)
Industrial Marketing Management
, vol.33
, pp. 271-277
-
-
Matzler, K.1
Bailom, F.2
Hinterhuber, H.3
Renzl, B.4
Pichler, J.5
-
24
-
-
1042301715
-
Destination benchmarking: An indicator-system's potential for exploring guest satisfaction
-
Fuchs, M., Weiermair, K.: Destination benchmarking: An indicator-system's potential for exploring guest satisfaction. Journal of Travel Research 42, 212-225 (2004)
-
(2004)
Journal of Travel Research
, vol.42
, pp. 212-225
-
-
Fuchs, M.1
Weiermair, K.2
-
25
-
-
59949091756
-
Prioritizing improvement of service attributes using impact range-performance analysis and impact-asymmetry analysis
-
Mikulic, J., Prebežac, D.: Prioritizing improvement of service attributes using impact range-performance analysis and impact-asymmetry analysis. Managing Service Quality 18(6), 559-576 (2008)
-
(2008)
Managing Service Quality
, vol.18
, Issue.6
, pp. 559-576
-
-
Mikulic, J.1
Prebežac, D.2
-
27
-
-
84255191513
-
A taxonomy for generating explanations in recommender systems
-
Friedrich, G., Zanker, M.: A taxonomy for generating explanations in recommender systems. AI Magazine 32(3), 90-98 (2011)
-
(2011)
AI Magazine
, vol.32
, Issue.3
, pp. 90-98
-
-
Friedrich, G.1
Zanker, M.2
|