Setting competitiveness indicators using BSC and ANP

International Journal of Production Research

Volumn 50, Issue 17, 2012, Pages 4738-4752

  Poveda Bautista, Roco ^a   Baptista, Doris C ^b   Garca Melón, Mónica ^a  

^a UNIVERSITAT POLITÈCNICA DE VALÈNCIA   (Spain)

^b UNIVERSIDAD METROPOLITANA   (Venezuela)

Author keywords

ANP; BSC; competitiveness indicators; group decision

Indexed keywords

ACTION PLAN; ANALYTIC NETWORK PROCESS; ANP; BALANCED SCORECARDS; BSC; GROUP DECISION; INDUSTRIAL SECTOR; MEASUREMENT TECHNIQUES; MULTI-CRITERIA; RELATIVE POSITIONS; RIGOROUS METHODOLOGIES; VENEZUELA;

INDUSTRY; MANAGEMENT;

COMPETITION;

EID: 84865690780     PISSN: 00207543     EISSN: 1366588X     Source Type: Journal    
DOI: 10.1080/00207543.2012.657964     Document Type: Article

References (40)

1. Aragonés-Beltrán, P., et al., 2008. Valuation of urban industrial land: An analytic network Process approach. European Journal of Operational Research, 185 (1), 322-339. (Pubitemid 47418448)
2. Augusto, M., et al., 2008. Benchmarking in a multiple criteria performance context: An application and a conceptual framework. European Journal of Operational Research, 184 (1), 244-254. (Pubitemid 47368910)
3. Asociación Venezolana de Industrias Plásticas (AVIPLA), 2008. Presentación del sector plástico. Caracas: AVIPLA.
4. Barba-Romero, S. and Pomerol, J., 1997. Decisiones Multicriterio Fundamentos Teóricos y Utilización Práctica. Madrid: Universidad de Alcalá.
5. Belton, V. and Stewart, T., 2002. Multiple criteria decision analysis: an integrated approach. Boston: Kluwer Academic Publishers.
6. Ellis, S., Elnatha, D., and Raz, T., 2002. Applying benchmarking: An organizational learning perspective. Human System Management, 21 (3), 183-191. (Pubitemid 35328954)
7. Fernández, M., 2004. Factores contextuales que explican el éxito de las pymes del sector plástico en Venezuela. Available from: http://www.gestiopolis.com/Canales4/emp/factontextu.htm [Accessed 20 February 2008].
8. Grigoroudis, E., Orfanoudakia, E., and Zopounidisa, C., 2012. Strategic performance measurement in a healthcare organisation: A multiple criteria approach based on balanced scorecard. Omega, 40 (1), 104-119.
9. Gunasekaran, A. and Kobu, B., 2007. Performance measures and metrics in logistics and supply chain management: A review of recent literature (1995-2004) for research and applications. International Journal of Production Research, 45 (12), 2819-2840. (Pubitemid 46695682)
10. Hsu, C-W., et al., 2011. Using the FDM and ANP to construct a sustainability balanced scorecard for the semiconductor industry. Expert Systems with Applications, 38 (10), 12891-12899.
11. Hult, G., Snow, C., and Kandermir, D., 2003. The role of entrepreneurship in building cultural competitiveness in different organizational types. Journal of Management, 29 (3), 401-426. (Pubitemid 36649629)
12. Jalali Naini, S.G., Aliahmadia, A.R., and Jafari-Eskandaria, M., 2010. Designing a mixed performance measurement system for environmental supply chain management using evolutionary game theory and balanced scorecard: A case study of an auto industry supply chain. Resources, Conservation and Recycling, 55 (6), 593-603.
13. Kaplan, R. and Norton, D., 2000. Cuadro de Mando Integral. Barcelona, Ediciones Gestión S.A.
14. Keeney, R.L. and Raiffa, H., 1976.Decisions with multiple objectives: Preferences and value tradeoffs. New York: John Wiley.
15. Lee, A., Chen, W-C., and Chang, C-J., 2008. A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan. Expert Systems with Applications, 34 (1), 96-107. (Pubitemid 46756241)
16. Lee, A., Chen, H., and Tong, Y., 2008. Developing new products in a network with efficiency and innovation. International Journal of Production Research, 46 (17), 4687-4707.
17. Leung, L.C., Lam, K.C., and Cao, D., 2006. Implementing the balanced scorecard using the analytic hierarchy process and the analytic network process. The Journal of the Operational Research Society, 57 (6), 682-691. (Pubitemid 44020392)
18. Liedtka, S., 2005. Analytic hierarchy process and multi-criteria performance management systems. Cost Management, 19 (6), 30-38.
19. Lin, Y-H., et al., 2009. Research on using ANP to establish a performance assessment model for business intelligence systems. Expert Systems with Applications, 36 (2), 4135-4146.
20. Oztaysi, B., Kaya, T., and Kahraman, C., 2011. Performance comparison based on customer relationship management using analytic network process. Expert Systems with Applications, 38 (8), 9788-9798.
21. Oztaysi, B. and Uc, al, I ., 2009. Comparing MADM techniques for use in performance measurement. In: ISAHP 2009 Proceedings. The 10th International Symposium on the Analytic Hierarchy Process, 29 July-1 August 2009, Pittsburgh, PA, USA. Pittsburgh: Creative Decisions Foundation, 53-64.
22. Porter, M., 1995. Ventaja Competitiva. Buenos Aires: Cecsa.
23. Porter, M., 1997. Estrategia Competitiva. México D.F.: Cecsa.
24. Raisinghani, H.S., Meade, L., and Schkade, L., 2007. Strategic e-business decision analysis using analytic network process. IEEE transactions on Engineering Management, 54 (4), 673-686. (Pubitemid 350123903)
25. Reisinger, H., Cravens, K., and Tell, N., 2003. Prioritizing performance measures within the balanced scorecard framework. Management International Review, 43 (4), 429-437.
26. Roy, B., 1996. Multicriteria methodology for decision aiding. Dordrecht: Kluwer Academic Publishers.
27. Saaty, T., 1980. The analytic hierarchy process. New York: McGraw-Hill.
28. Saaty, T., 1996. The analytic hierarchy process: Planning, priority setting, resource allocation. Pittsburgh: RWS Publications.
29. Saaty, T., 2000. Fundamentals of decision making and priority theory with the analytic hierarchy process. Pittsburgh: RWS Publications.
30. Saaty, T., 2005. Theory and applications of the analytic network process. Pittsburgh: RWS Publications.
31. Shahin, A. and Mahbod, M.A., 2007. Prioritization of key performance indicators: An integration of analytical hierarchy process and goal setting. International Journal of Productivity and Performance Management, 56 (3), 226-240.
32. Sirikrai, S. and Tang, J., 2006. Industrial competitiveness analysis: Using the analytic hierarchy process. Journal of High Technology Management Research, 17 (1), 71-83. (Pubitemid 43996840)
33. Smith-Perera, A., et al., 2010. A project strategic index proposal for portfolio selection in electrical company based on the analytic network process. Renewable and Sustainable Energy Reviews, 14 (6), 1569-1579.
34. Spendolini, M., 1994. Benchmarking. New York: Norma.
35. Superdecisions, 2009. Creative decision foundation. Available from: http://www.superdecisions.com [Accessed 1 April 2010].
36. Temur, G., Emeksizoglu, B., and Gozlu, S., 2007. A Study on performance measurement of a plastic packaging organization's manufacturing system by AHP modeling. In: PICMET 2007 Proceedings. Portland International Conferences on Management of Engineering and Technology, 5-9 August 2007, Portland, OR, USA. Portland: PICMET, 1256-1263.
37. Thakkar, J., et al., 2007. Development of a balanced scorecard. An integrated approach of interpretative structural modeling (ISM) and analytic network process (ANP). International Journal of Productivity and Performance Management, 56 (1), 25-59. (Pubitemid 44865924)
38. Tseng, M-L., 2010. Implementation and performance evaluation using the fuzzy network balanced scorecard. Computers and Education, 55 (1), 188-201.
39. Yang, C-L., Chuang, S-P., and Huang, R-H., 2009. Manufacturing evaluation system based on AHP/ANP approach for wafer fabricating industry. Expert Systems with Applications, 36 (8), 11369-11377.
40. Yüksel, I. and Dagdeviren, M., 2010. Using the fuzzy analytic network process (ANP) for balanced scorecard (BSC): A case study for manufacturing firm. Expert Systems with Applications, 37 (2), 1270-1278.