Just in time or just in case: A case study on the impact of context in erp implementations

Australasian Journal of Information Systems

Volumn 16, Issue 2, 2010, Pages 5-16

  Kerr, D V ^a   Houghton, Luke ^b  

^a UNIVERSITY OF THE SUNSHINE COAST   (Australia)

^b GRIFFITH UNIVERSITY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84865065764     PISSN: 10397841     EISSN: None     Source Type: Journal    
DOI: 10.3127/ajis.v16i2.549     Document Type: Article

References (45)

1. Adler, N.J. and Gundersen, A., (2008). International Dimensions of Organisational Behavior, Case Western Reserve University: Thomson.
2. Adler, J. E. and Rips, L. (2008) Reasoning: Studies of Human Inference and its Foundations, Cambridge University Press, UK.
3. Al-Mashari, M and Zairi, M (2000) Revisiting BPR: a holistic review of practice and development, International Journal of Physical Distribution and Logistics Management, Vol. 6, No.1, pp. 10-32.
4. Arnott D and Pervan G (2005) A critical analysis of decision support systems research, Journal of Information Technology, Vol. 20, pp. 67-87.
5. Beverakis G., Dick G. and Cecez-Kecmanovic, D (2009) Taking Information Systems Business Process Outsourcing Offshore: The Conflict of Competition and Risk. Journal of Global Information Management, Vol. 17, No. 1, pp.32-48.
6. Dawson, J., Owens D. (2008) Critical Success Factors in the Chartering Phase: A Case Study of an ERP Implementation, International Journal of Enterprise Information Systems, Vol. 4, No. 3, pp. 9-24.
7. Davenport, T.H. and Brooks, J. D. (2004) Enterprise Systems and the Supply Chain, Journal of Enterprise Information Management, Vol. 17, No. 1, pp.8-19.
8. Dourish, P (2004) What we talk about when we talk about context, Personal and Ubiquitous Computing, Vol. 8, No.1, pp. 19-30
9. Eisenhardt K and Graebner M (2007) Theory Building From Cases: Opportunities and Challenges, Academy of Management Review, Vol. 50, No. 1, pp. 25-32.
10. Finney, S. Corbett, M. (2007) ERP implementation: a compilation and analysis of critical success factors, Business Process Management Journal, Vol. 13, No. 3, pp. 329-347.
11. Garside, P (1998) Organisational context for quality: lessons from the fields of organisational development and change management, Quality in Health Care, Vol. 7, No. 1, pp. 8-15.
12. Gattiker T.F. and Goodhue D.L. (2004) Understanding the local-level costs and benefits of ERP through organizational information processing theory, Information and Management, Vol. 41 pages 431-443.
13. Gladwell, M. (2000) The Tipping Point: How little things can make a big difference, Little Brown, United States.
14. Hammer, M. and Champy, J. (1993), Reengineering the Corporation: A Manifesto for Business Revolution, HarperCollins, New York, NY.
15. Holstrom, J (1998) Business process innovation in the supply chain: a case study of implementing vendor managed inventory, European Journal of Purchasing and Supply Management, Vol. 4, pp. 127-131.
16. Houghton, L and Kerr D. (2006) A study into the creation of feral information systems as a response to an ERP implementation within the supply chain of a large Government owned corporation, International Journal of Internet and Enterprise Management, Vol. 4, No. 2, pp. 135-147
17. Huang, S, Kwan, I and Hung, Y (2001) Planning Enterprise Resources by the use of a Reengineering Approach to build Global Logistics management system, Industrial Management and Data Systems, Vol. 101, No. 9, pp. 483-491.
18. Kerr D, Houghton L. and Burgess K. (2007) Power Relationships that lead to the Development of Feral Systems, Australasian Journal of Information Systems, Vol. 14, No.2, pp. 141-152.
19. Klein H. K. and Myers M.D. (1999) A set of principles for conducting and evaluating interpretive field studies in information systems, MIS Quarterly, Vol. 23, No.1, pp 67-94.
20. Larsen, M and Myers, M (1999) When success turns into failure: a package-driven business process re-engineering project in the financial services industry, Journal of Strategic Information Systems, Vol. 8, pp. 395-417.
21. Locke, J. and Lowe, A. (2007). A biography: Fabrications in the life of an ERP package. Organization, Vol. 14, No.6, pp 793-814.
22. Ma, H, (2007) Process-aware information systems: Bridging people and software through process technology, Journal of the American Society for Information Science and Technology, Vol. 58, No.3, pp. 455-456.
23. May C. (2007) The Clinical Encounter and the Problem of Context, Sociology, Vol. 41, No.1, pp. 29-45.
24. Martin, I and Cheung, Y (2000) SAP and business process re-engineering, Business Process Management, Vol. 6, No. 2, pp.113-121.
25. Parr, A. N., G. G. Shanks, and P. Darke (1999). Identification of necessary factors for successful implementation of ERP systems. In Proceedings of the IFIP TC8 WG8.2 International Working Conference on New Information Technologies in Organizational Processes, Deventer, The Netherlands, The Netherlands, pp. 99-120
26. Perriera R (1999) Resource view theory analysis of SAP as a source of competitive advantage in firms, ACM SIGMIS Database, Vol. 30, No. 4, pp.38-46.
27. Neuman, W. L. (2003) Social Research Methods: Qualitative and Quantitative Approaches, 5th Edition, Allen and Bacon, Boston, USA.
28. Quattrone P and Hopper T (2001) What does organisational change mean? Speculations of a taken for granted category, Management Accounting Research, Vol 12, No. 4, p.403-435.
29. Remus, U. (2007) Critical success factors for implementing enterprise portals: A comparison with ERP implementations, Business Process Management Journal, Vol. 13, No. 4, pp. 538-552
30. Rikhardsson P and Krmmergaard P (2006) Identifying the impacts of enterprise system implementation and use: Examples from Denmark International Journal of Accounting Information Systems, Vol. 7, pp 36-49.
31. SAP (2008) Components and Tools of SAP Netweaver: SAP Netweaver business intelligence http://www.sap.com/platform/netweaver/components/bi/index.epx 2008)
32. Scheer A and Habermann F (2000) Making ERP a Success, Communications of the ACM, Vol. 43, No. 4, pp. 57-61.
33. Shaft, M. Teresa, A., Jordan L., Jasperson, J (Sean) (2008) Managing change in an information systems development organization: understanding developer transitions from a structured to an object-oriented development environment, Information Systems Journal, Vol. 18, No. 3, pp.275-297-.
34. Shanks, G., Seddon, P.B and Willcocks L (2003) Second Wave Enterprise Resource Planning Systems Implementation and Effectiveness, Cambridge University Press.
35. Shin, E.J, Chae Y.M., Ho SH, and Yu, K. (2007) ERP System Performance in a Hospital, Journal of Korean Society of Medical Informatics, Vol. 13, No. 2, pp. 77-82.
36. Soja, P (2006) Success Factors in ERP implementations, Journal of Enterprise Information Management, Vol. 19, No. 4, pp. 418-433.
37. Soliman, F and Youssef, M (1998) The role of SAP software in business process re-engineering, International of Operations and Production Management, Vol. 18, No. 9/10, pp. 886-895.
38. Stake, R. (1995). The art of case research. Thousand Oaks, CA: Sage Publications.
39. Stalk, G. (1998) Time: the next competitive advantage, Harvard Business Review, August, 1998.
40. Tang, Yinghua (2007) ERP implementation and Critical success factors: A study of Shanks ERP model on Lenovo, Nottingham University PhD thesis.
41. Wagner, E. L. and Newell, S. (2004). Best' for whom?: The Tension Between Best Practice' ERP Packages and Diverse Epistemic Cultures in a University Context, The Journal of Strategic Information Systems, Vol.13, No. 4, pp.305-328.
42. Walsham G., (1993) Interpreting Information Systems in Organizations, John Wiley, Chichester.
43. Walsham, G. (2006) Doing interpretive research. European Journal of Information Systems Vol.15, No. 3, pp.320-330.
44. Yang, X and Terejsen, S. (2007), In search of confidence: Context, collaboration, and constraints, Asia Pacific Journal of Management, Vol. 24, No.4, pp. 497-507.
45. Yin R. K. (1994) Case Study Research: Design and Methods, Sage Publications London.