메뉴 건너뛰기




Volumn 7, Issue SUPPL., 1998, Pages

Organisational context for quality: Lessons from the fields of organisational development and change management

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; BEHAVIORISM; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; LEADERSHIP; MANAGER; NATIONAL HEALTH SERVICE;

EID: 0032445473     PISSN: 09638172     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (115)

References (32)
  • 4
    • 0003665915 scopus 로고    scopus 로고
    • London: the Stationary Office
    • Secretary of State for Health. The new NHS: modern and dependable. London: the Stationary Office, 1997.
    • (1997) The New NHS: Modern and Dependable
  • 5
    • 0003591601 scopus 로고    scopus 로고
    • London: the Stationary Office
    • Secretary of State for Health. A first class service. London: the Stationary Office, 1998.
    • (1998) A First Class Service
  • 6
    • 0028940367 scopus 로고
    • The importance of quality-sharing responsibility for improving patient care
    • Moss F, Garside P. The importance of quality-sharing responsibility for improving patient care. BMJ 1995;30: 996-9
    • (1995) BMJ , vol.30 , pp. 996-999
    • Moss, F.1    Garside, P.2
  • 8
    • 3242818642 scopus 로고
    • The challenges of execution: Roles and tasks in the change process
    • Kanter RM, Stein B, Jick TD, cds. New York: Simon and Schuster
    • Kanter RM, Stein B, Jick TD. The challenges of execution: roles and tasks in the change process. In: Kanter RM, Stein B, Jick TD, cds. Managing change in organisations. New York: Simon and Schuster, 1992.
    • (1992) Managing Change in Organisations
    • Kanter, R.M.1    Stein, B.2    Jick, T.D.3
  • 9
    • 84964128147 scopus 로고
    • Frontiers in group dynamics
    • Lewin K. Frontiers in group dynamics. Human Relations 1947;1:5-41.
    • (1947) Human Relations , vol.1 , pp. 5-41
    • Lewin, K.1
  • 14
    • 0010074391 scopus 로고
    • Managing the human side of change
    • Kanter RM. Managing the human side of change. Management Review 1985;5:56.
    • (1985) Management Review , vol.5 , pp. 56
    • Kanter, R.M.1
  • 20
    • 0026833255 scopus 로고
    • Promoting change in clinical care
    • Stocking B. Promoting change in clinical care Quality in Health Care 1992;1:56-60
    • (1992) Quality in Health Care , vol.1 , pp. 56-60
    • Stocking, B.1
  • 26
    • 0002479471 scopus 로고    scopus 로고
    • Why do employees resist change?
    • Strebel P. Why do employees resist change? Harvard Business Review 1996;74:95-101.
    • (1996) Harvard Business Review , vol.74 , pp. 95-101
    • Strebel, P.1
  • 27
    • 0002463286 scopus 로고
    • Managing change: The art of balancing
    • Duck JD. Managing change: the art of balancing. Harvard Business Review 1993;71:109-18.
    • (1993) Harvard Business Review , vol.71 , pp. 109-118
    • Duck, J.D.1
  • 28
    • 0026275462 scopus 로고
    • Heritage lives on after the doors close
    • Lampert PH. Heritage lives on after the doors close. Minn Med 1991;74:17-22.
    • (1991) Minn Med , vol.74 , pp. 17-22
    • Lampert, P.H.1
  • 29
    • 6544259254 scopus 로고
    • London. North Thames NHS Executive, 1995
    • London Implementation Group. Archival materials, 1994-5.London. North Thames NHS Executive, 1995.
    • (1994) Archival Materials
  • 30
    • 0024546594 scopus 로고
    • Continuous Improvement as an ideal in health care
    • Berwick DM. Continuous Improvement as an ideal in health care. N Engl J Med 1989;320:53-6.
    • (1989) N Engl J Med , vol.320 , pp. 53-56
    • Berwick, D.M.1
  • 32
    • 0001794383 scopus 로고    scopus 로고
    • Reaching and changing front line employees
    • Larkin TJ, Larkin S. Reaching and changing front line employees. Harvard Business Review 1996;74:86-90.
    • (1996) Harvard Business Review , vol.74 , pp. 86-90
    • Larkin, T.J.1    Larkin, S.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.