메뉴 건너뛰기




Volumn 17, Issue 1, 2009, Pages 32-48

Taking information systems business process outsourcing offshore: The conflict of competition and risk

Author keywords

Business process outsourcing; Grounded theory; Offshoring; Outsourcing

Indexed keywords

COMPETITION; COSTS; INFORMATION SYSTEMS;

EID: 70249123546     PISSN: 10627375     EISSN: 15337995     Source Type: Journal    
DOI: 10.4018/jgim.2009010102     Document Type: Article
Times cited : (18)

References (47)
  • 6
    • 55249084997 scopus 로고
    • The case research strategy in studies of information systems
    • (September)
    • Benbasat, I., Goldstein, D.K., & Mead, M. (1987, September). The case research strategy in studies of information systems. MIS Quarterly, 369-386.
    • (1987) MIS Quarterly , pp. 369-386
    • Benbasat, I.1    Goldstein, D.K.2    Mead, M.3
  • 7
    • 85015900763 scopus 로고    scopus 로고
    • Strategic offshoring: Decision analysis, best practices, and emerging trends
    • P. Brudenall (Ed.) Great Britain: Palgrave Macmillan
    • Bhide, D. (2005). Strategic offshoring: Decision analysis, best practices, and emerging trends. In P. Brudenall (Ed.), Technology and offshore outsourcing strategies (pp.37-64). Great Britain: Palgrave Macmillan.
    • (2005) Technology and Offshore Outsourcing Strategies , pp. 37-64
    • Bhide, D.1
  • 9
    • 1842445764 scopus 로고    scopus 로고
    • The maturation of offshore sourcing of information technology
    • Carmel, E., & Agarwal, R. (2002). The maturation of offshore sourcing of information technology. MIS Quarterly Executive, 1(2), 65-77.
    • (2002) MIS Quarterly Executive , vol.1 , Issue.2 , pp. 65-77
    • Carmel, E.1    Agarwal, R.2
  • 10
    • 0001834367 scopus 로고    scopus 로고
    • Grounded theory: Objectivist and constructivist methods
    • N. Denzin & Y.S. Lincoln (Eds.) Thousand Oaks, CA: Sage
    • nd ed.) (pp. 509-535). Thousand Oaks, CA: Sage.
    • (2000) nd Ed.) , pp. 509-535
    • Charmaz, K.1
  • 12
    • 35048901399 scopus 로고    scopus 로고
    • CIO - Analyst Corner. Retrieved July 28, 2008
    • Davison, D. (2005). Top 10 risks of offshore outsourcing. CIO - Analyst Corner. Retrieved July 28, 2008, from http://www2.cio.com/analyst/report2224. html
    • (2005) Top 10 Risks of Offshore Outsourcing
    • Davison, D.1
  • 13
    • 85015900192 scopus 로고    scopus 로고
    • Business process outsourcing: A manager's guide to understanding the market phenomenon
    • P. Brudenall (Ed.) Great Britain: Palgrave Macmillan
    • Devata, A.C., Kumar, R., & Stratopoulos, T. (2005). Business process outsourcing: A manager's guide to understanding the market phenomenon. In P. Brudenall (Ed.), Technology and offshore outsourcing strategies (pp.97-115). Great Britain: Palgrave Macmillan.
    • (2005) Technology and Offshore Outsourcing Strategies , pp. 97-115
    • Devata, A.C.1    Kumar, R.2    Stratopoulos, T.3
  • 15
    • 0003113895 scopus 로고    scopus 로고
    • The risks of outsourcing IT
    • Earl, M.J. (1996). The risks of outsourcing IT. Sloan Management Review, 37(3), 26-32.
    • (1996) Sloan Management Review , vol.37 , Issue.3 , pp. 26-32
    • Earl, M.J.1
  • 17
    • 84918850840 scopus 로고    scopus 로고
    • The role of software processes and communication in offshore software development
    • Gopal, A., Mukhopadhyay, T., & Krishnan, M.S. (2002). The role of software processes and communication in offshore software development. Communications of the ACM, 45(4), 193-200.
    • (2002) Communications of the ACM , vol.45 , Issue.4 , pp. 193-200
    • Gopal, A.1    Mukhopadhyay, T.2    Krishnan, M.S.3
  • 18
    • 0001287023 scopus 로고    scopus 로고
    • The effect of service quality and partnership on the outsourcing of information systems functions
    • Grover, V., Cheon, M.J., & Teng, J.T.C. (1996). The effect of service quality and partnership on the outsourcing of information systems functions. Journal of Management Information Systems, 14(4), 89-116.
    • (1996) Journal of Management Information Systems , vol.14 , Issue.4 , pp. 89-116
    • Grover, V.1    Cheon, M.J.2    Teng, J.T.C.3
  • 20
    • 0007686784 scopus 로고    scopus 로고
    • Impact of organisational and contract flexibility on outsourcing contracts
    • Harris, A., Giunipero, L.C., & Hult, G.T.M. (1998). Impact of organisational and contract flexibility on outsourcing contracts. Industrial Marketing Management, 27, 373-384.
    • (1998) Industrial Marketing Management , vol.27 , pp. 373-384
    • Harris, A.1    Giunipero, L.C.2    Hult, G.T.M.3
  • 22
    • 70249121686 scopus 로고    scopus 로고
    • Information technology outsourcing: The move towards offshoring [Special issue]
    • (December)
    • Hirschheim, R., George, B., & Wong, S.F. (2004, December). Information technology outsourcing: The move towards offshoring [Special issue]. Indian Journal of Economics and Business, 1-30.
    • (2004) Indian Journal of Economics and Business , pp. 1-30
    • Hirschheim, R.1    George, B.2    Wong, S.F.3
  • 23
    • 0039898808 scopus 로고
    • The role of risk and return in information technology outsourcing decisions
    • Jurison, J., (1995). The role of risk and return in information technology outsourcing decisions. Journal of Information Technology, 10, 239-247.
    • (1995) Journal of Information Technology , vol.10 , pp. 239-247
    • Jurison, J.1
  • 24
    • 0036882175 scopus 로고    scopus 로고
    • The winner's curse in IT outsourcing: Strategies for avoiding relational trauma
    • Kern, T., Willcocks, L.P., & van Heck, E. (2002). The winner's curse in IT outsourcing: Strategies for avoiding relational trauma. California Management Review, 44(2), 47-69.
    • (2002) California Management Review , vol.44 , Issue.2 , pp. 47-69
    • Kern, T.1    Willcocks, L.P.2    Van, H.E.3
  • 25
    • 0034274942 scopus 로고    scopus 로고
    • Developing a framework for analyzing IS sourcing
    • King, W., & Malhotra, Y. (2000). Developing a framework for analyzing IS sourcing. Information and Management, 37, 323-334.
    • (2000) Information and Management , vol.37 , pp. 323-334
    • King, W.1    Malhotra, Y.2
  • 26
    • 3042734651 scopus 로고    scopus 로고
    • Managing the risks of offshore IT development projects
    • (Summer)
    • Kleim, R. (2004, Summer). Managing the risks of offshore IT development projects. Information Systems Management, 22-27.
    • (2004) Information Systems Management , pp. 22-27
    • Kleim, R.1
  • 27
    • 0001946339 scopus 로고    scopus 로고
    • A set of principles for conducting and evaluating interpretive field studies in information systems
    • Klein, H., & Myers, M. (1999). A set of principles for conducting and evaluating interpretive field studies in information systems. MIS Quarterly, 23(1), 67-88.
    • (1999) MIS Quarterly , vol.23 , Issue.1 , pp. 67-88
    • Klein, H.1    Myers, M.2
  • 28
    • 1842555881 scopus 로고    scopus 로고
    • Managing cross-cultural issues in global software outsourcing
    • Krishna, S., Sahay, S., & Walsham, G. (2004). Managing cross-cultural issues in global software outsourcing. Communications of the ACM, 47(4), 62-66.
    • (2004) Communications of the ACM , vol.47 , Issue.4 , pp. 62-66
    • Krishna, S.1    Sahay, S.2    Walsham, G.3
  • 29
    • 0002761193 scopus 로고
    • The information systems outsourcing bandwagon
    • Lacity, M.C., & Hirschheim, R. (1993a ). The information systems outsourcing bandwagon. Sloan Management Review, 35(1), 73-86.
    • (1993) Sloan Management Review , vol.35 , Issue.1 , pp. 73-86
    • Lacity, M.C.1    Hirschheim, R.2
  • 32
    • 0042145680 scopus 로고
    • Outsourcing information systems: A strategic partnership with risks
    • Martinsons, M.G. (1993). Outsourcing information systems: A strategic partnership with risks. Long Range Planning, 26(3), 18-25.
    • (1993) Long Range Planning , vol.26 , Issue.3 , pp. 18-25
    • Martinsons, M.G.1
  • 35
    • 4744344966 scopus 로고    scopus 로고
    • Offshore outsourcing: Current and future effects on American IT industry
    • (Fall)
    • Pfannenstein, L.L., & Tsai, R.J. (2004, Fall). Offshore outsourcing: Current and future effects on American IT industry. Information Systems Management, 72-80.
    • (2004) Information Systems Management , pp. 72-80
    • Pfannenstein, L.L.1    Tsai, R.J.2
  • 36
    • 0142139150 scopus 로고    scopus 로고
    • Bringing together strategic outsourcing and corporate strategy: Outsourcing motives and risks
    • Quelin, B., & Duhamel, F. (2003). Bringing together strategic outsourcing and corporate strategy: Outsourcing motives and risks. European Management Journal, 21(5), 647-661.
    • (2003) European Management Journal , vol.21 , Issue.5 , pp. 647-661
    • Quelin, B.1    Duhamel, F.2
  • 38
    • 0011785265 scopus 로고    scopus 로고
    • The role of trust in outsourced IS development projects
    • Sabherwal, R. (1999). The role of trust in outsourced IS development projects. Communications of the ACM, 42(2), 80-87.
    • (1999) Communications of the ACM , vol.42 , Issue.2 , pp. 80-87
    • Sabherwal, R.1
  • 39
    • 21844483804 scopus 로고
    • Domestic and global outsourcing practices of America's most effective IS users
    • Sobol, M.G., & Apte, U. (1990/1995). Domestic and global outsourcing practices of America's most effective IS users. Journal of Information Technology, 10, 269-280.
    • (1990) Journal of Information Technology , vol.10 , pp. 269-280
    • Sobol, M.G.1    Apte, U.2
  • 41
    • 20444500877 scopus 로고    scopus 로고
    • Risks factors associated with offshore IT outsourcing
    • Tafti, M.H.A. (2005). Risks factors associated with offshore IT outsourcing. Industrial Management + Data Systems, 105(5), 549-560.
    • (2005) Industrial Management + Data Systems , vol.105 , Issue.5 , pp. 549-560
    • Tafti, M.H.A.1
  • 42
    • 4243157449 scopus 로고    scopus 로고
    • Financial services business process outsourcing
    • Tas, J., & Sunder, S. (2004). Financial services business process outsourcing. Communications of the ACM, 47(5), 50-52.
    • (2004) Communications of the ACM , vol.47 , Issue.5 , pp. 50-52
    • Tas, J.1    Sunder, S.2
  • 43
    • 73549100231 scopus 로고
    • The emergence of interpretivism in IS research
    • Walsham, G. (1995). The emergence of interpretivism in IS research. Information Systems Research, 6(4), 376-394.
    • (1995) Information Systems Research , vol.6 , Issue.4 , pp. 376-394
    • Walsham, G.1
  • 46
    • 4744375092 scopus 로고    scopus 로고
    • Outsource tide won't ebb - Adapt to new order, CICC panel tells designers
    • 1/102
    • Wilson, R. (2003). Outsource tide won't ebb - adapt to new order, CICC panel tells designers. Electronic Engineering Times, 1289, 1/102.
    • (2003) Electronic Engineering Times , vol.1289
    • Wilson, R.1
  • 47
    • 0003673547 scopus 로고    scopus 로고
    • Thousand Oaks, CA: SAGE Publications
    • rd ed.). Thousand Oaks, CA: SAGE Publications.
    • (2003) rd Ed.)
    • Yin, R.K.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.