메뉴 건너뛰기




Volumn 35, Issue 3, 2012, Pages 489-508

How to measure public administration performance: A conceptual model with applications for budgeting, human resources management, and open government

Author keywords

budgeting; human resources management; open government; public administration performance

Indexed keywords


EID: 84864958365     PISSN: 15309576     EISSN: 15579271     Source Type: Journal    
DOI: 10.2753/PMR1530-9576350306     Document Type: Conference Paper
Times cited : (41)

References (64)
  • 1
    • 4844229626 scopus 로고    scopus 로고
    • Staff rotation as an anti-corruption policy: An experimental study
    • Abbink, K. (2004). Staff rotation as an anti-corruption policy: An experimental study. European Journal of Political Economy, 20(4), 887-906.
    • (2004) European Journal of Political Economy , vol.20 , Issue.4 , pp. 887-906
    • Abbink, K.1
  • 2
    • 33646204301 scopus 로고    scopus 로고
    • Transparency, political polarization, and political budget cycles in OECD countries
    • Alt, J.E., & Lassen, D.D. (2006). Transparency, political polarization, and political budget cycles in OECD countries. American Journal of Political Science, 50(3), 530-550.
    • (2006) American Journal of Political Science , vol.50 , Issue.3 , pp. 530-550
    • Alt, J.E.1    Lassen, D.D.2
  • 3
    • 24644490711 scopus 로고    scopus 로고
    • Representative bureaucracy, organizational strategy, and public service performance: An empirical analysis of English local government
    • Andrews, R., Boyne, G.A., Meier, K.J., O'Toole, L.J., Jr., & Walker, R.M. (2005). Representative bureaucracy, organizational strategy, and public service performance: An empirical analysis of English local government. Journal of Public Administration Research and Theory, 15(4), 489-504.
    • (2005) Journal of Public Administration Research and Theory , vol.15 , Issue.4 , pp. 489-504
    • Andrews, R.1    Boyne, G.A.2    Meier, K.J.3    O'Toole Jr., L.J.4    Walker, R.M.5
  • 4
    • 84864934993 scopus 로고    scopus 로고
    • Maastricht: Maastricht Graduate School of Governance
    • Arndt, C. (2007). The politics of governance ratings. Maastricht: Maastricht Graduate School of Governance.
    • (2007) The politics of Governance Ratings
    • Arndt, C.1
  • 7
    • 65349090067 scopus 로고    scopus 로고
    • Budget transparency, fiscal performance, and political turnout: An international approach
    • Benito, B., & Bastida, F. (2009). Budget transparency, fiscal performance, and political turnout: An international approach. Public Administration Review, 69(3), 403-417.
    • (2009) Public Administration Review , vol.69 , Issue.3 , pp. 403-417
    • Benito, B.1    Bastida, F.2
  • 8
    • 33747180819 scopus 로고    scopus 로고
    • What's measured is what matters: Targets and gaming in the British health care sector
    • Bevan, G., & Hood, C. (2006). What's measured is what matters: Targets and gaming in the British health care sector. Public Administration, 84(3), 517-538.
    • (2006) Public Administration , vol.84 , Issue.3 , pp. 517-538
    • Bevan, G.1    Hood, C.2
  • 9
    • 34248588429 scopus 로고    scopus 로고
    • Budget reform in OECD member countries: Common trends
    • Blondal, J. (2003). Budget reform in OECD member countries: Common trends. OECD Journal on Budgeting, 2(4), 7-25.
    • (2003) OECD Journal on Budgeting , vol.2 , Issue.4 , pp. 7-25
    • Blondal, J.1
  • 10
    • 34548857626 scopus 로고    scopus 로고
    • Beyond engagement and participation: User and community coproduction of public services
    • Bovaird, T. (2007). Beyond engagement and participation: User and community coproduction of public services. Public Administration Review, 67(5), 846-860.
    • (2007) Public Administration Review , vol.67 , Issue.5 , pp. 846-860
    • Bovaird, T.1
  • 12
    • 84864961929 scopus 로고    scopus 로고
    • Credit-rating agencies: Judges with tenure. (2011). Economist, August 11. Available at, accessed August
    • Credit-rating agencies: Judges with tenure. (2011). Economist, August 11. Available at www.economist.com/node/21525936/, accessed August 2011.
    • (2011)
  • 13
    • 67650351887 scopus 로고    scopus 로고
    • Structural causes of the global financial crisis: A critical assessment of the new financial architecture
    • Crotty, J. (2009). Structural causes of the global financial crisis: A critical assessment of the new financial architecture. Cambridge Journal of Economics, 33(4), 563-580.
    • (2009) Cambridge Journal of Economics , vol.33 , Issue.4 , pp. 563-580
    • Crotty, J.1
  • 14
    • 79959722178 scopus 로고    scopus 로고
    • Measuring and promoting budget transparency: The open budget index as a research and advocacy tool
    • De Renzio, P., & Masud, H. (2011). Measuring and promoting budget transparency: The open budget index as a research and advocacy tool. Governance, 24(3), 607-616.
    • (2011) Governance , vol.24 , Issue.3 , pp. 607-616
    • De Renzio, P.1    Masud, H.2
  • 15
    • 43249180542 scopus 로고    scopus 로고
    • Putting the brakes on the rush to spend down end-of-year balances: Carryover money in Oklahoma state agencies
    • Douglas, J.W., & Franklin, A.L. (2006). Putting the brakes on the rush to spend down end-of-year balances: Carryover money in Oklahoma state agencies. Public Budgeting & Finance, 26(3), 46-64.
    • (2006) Public Budgeting & Finance , vol.26 , Issue.3 , pp. 46-64
    • Douglas, J.W.1    Franklin, A.L.2
  • 16
    • 84920184944 scopus 로고    scopus 로고
    • Accountability and the promise of performance: In search of mechanisms
    • Dubnick, M. (2005). Accountability and the promise of performance: In search of mechanisms. Public Performance and Management Review, 28(3), 376-417.
    • (2005) Public Performance and Management Review , vol.28 , Issue.3 , pp. 376-417
    • Dubnick, M.1
  • 17
    • 84864961928 scopus 로고    scopus 로고
    • Europa Press Release. (2011). European semester: A new architecture for the new EUeconomic governance-Q&A. Available at, accessed August
    • Europa Press Release. (2011). European semester: A new architecture for the new EUeconomic governance-Q&A. Available at http://europa.eu/rapid/ pressReleasesAction. do?reference=MEMO/11/14/, accessed August 2011.
    • (2011)
  • 19
    • 0000855981 scopus 로고    scopus 로고
    • The procyclical role of rating agencies: Evidence from the East Asian crisis
    • Ferri, G., Liu, L.G., & Stiglitz, J.E. (1999). The procyclical role of rating agencies: Evidence from the East Asian crisis. Economic Notes, 28(3), 335-355.
    • (1999) Economic Notes , vol.28 , Issue.3 , pp. 335-355
    • Ferri, G.1    Liu, L.G.2    Stiglitz, J.E.3
  • 21
    • 84864934988 scopus 로고    scopus 로고
    • Government Accountability Office. Performance and accountability report, 2007. Washington, DC
    • Government Accountability Office. (2007). Performance and accountability report, 2007. Washington, DC.
    • (2007)
  • 22
    • 40449116993 scopus 로고    scopus 로고
    • Restructuring Weberian bureaucracy: Comparing managerial reforms in Europe and the United States
    • Gualmini, E. (2008). Restructuring Weberian bureaucracy: Comparing managerial reforms in Europe and the United States. Public Administration, 86(1), 75-94.
    • (2008) Public Administration , vol.86 , Issue.1 , pp. 75-94
    • Gualmini, E.1
  • 24
    • 37849014251 scopus 로고    scopus 로고
    • The forgotten regional organizations: Creating capacity for economic development
    • Hall, J.L. (2008). The forgotten regional organizations: Creating capacity for economic development. Public Administration Review, 68(1), 110-125.
    • (2008) Public Administration Review , vol.68 , Issue.1 , pp. 110-125
    • Hall, J.L.1
  • 26
    • 84982705844 scopus 로고
    • A public management for all seasons
    • Hood, C. (1991). A public management for all seasons. Public Administration, 69(1), 3-19.
    • (1991) Public Administration , vol.69 , Issue.1 , pp. 3-19
    • Hood, C.1
  • 27
    • 33745699122 scopus 로고    scopus 로고
    • Gaming in target world: The targets approach to managing British public services
    • Hood, C. (2006). Gaming in target world: The targets approach to managing British public services. Public Administration Review, 68(4), 515-521.
    • (2006) Public Administration Review , vol.68 , Issue.4 , pp. 515-521
    • Hood, C.1
  • 29
    • 22544458510 scopus 로고    scopus 로고
    • Holding global regulators accountable: The case of credit rating agencies
    • Kerwer, D. (2005). Holding global regulators accountable: The case of credit rating agencies. Governance, 18(3), 453-475.
    • (2005) Governance , vol.18 , Issue.3 , pp. 453-475
    • Kerwer, D.1
  • 33
    • 77955219057 scopus 로고    scopus 로고
    • Public financial engineering and its discontents
    • Marlowe, J. (2009). Public financial engineering and its discontents. Public Performance & Management Review, 32(4), 626-630.
    • (2009) Public Performance & Management Review , vol.32 , Issue.4 , pp. 626-630
    • Marlowe, J.1
  • 34
    • 84864927413 scopus 로고    scopus 로고
    • Maxwell School of Citizenship and Public Affairs.Paths to performance in state and local government: A final assessment from the Maxwell School of Citizenship and Public Affairs. Syracuse: Maxwell School of Citizenship and Public Affairs
    • Maxwell School of Citizenship and Public Affairs. (2002). Paths to performance in state and local government: A final assessment from the Maxwell School of Citizenship and Public Affairs. Syracuse: Maxwell School of Citizenship and Public Affairs.
    • (2002)
  • 36
    • 84864927419 scopus 로고    scopus 로고
    • Mortgage Cartoon Glasbergen [image]Available at,accessed 2007.
    • Mortgage Cartoon Glasbergen [image] (2005). Available at www.glasbergen.com/realestate- cartoons/, accessed 2007.
    • (2005)
  • 39
    • 84864927415 scopus 로고    scopus 로고
    • National Audit Office.Annual report, 2007. London
    • National Audit Office. (2007). Annual report, 2007. London.
    • (2007)
  • 44
    • 84864914507 scopus 로고    scopus 로고
    • Office of Personnel Management). Washington, DC.
    • Office of Personnel Management. (2007). Performance and accountability report: Fiscal year 2007 (pp. 1-229). Washington, DC.
    • (2007) Performance and Accountability Report: Fiscal Year , vol.2007 , pp. 1-229
  • 45
    • 84864947410 scopus 로고    scopus 로고
    • An argument for fully incorporating nonmission-based values into public administration
    • In R. O'Leary D.M. Van Slyke & S. Kim (Eds.) Washington, DC: Georgetown University Press
    • Piotrowski, S.J. (2010). An argument for fully incorporating nonmission-based values into public administration. In R. O'Leary, D.M. Van Slyke, & S. Kim (Eds.), The future of public administration around the world: The Minnowbrook perspective (pp. 27-33). Washington, DC: Georgetown University Press.
    • (2010) The Future of Public Administration Around the World: The Minnowbrook Perspective , pp. 27-33
    • Piotrowski, S.J.1
  • 46
    • 0042314006 scopus 로고    scopus 로고
    • Nonmission-based values in results-oriented public management: The case of freedom of information
    • Piotrowski, S.J., & Rosenbloom, D.H. (2002). Nonmission-based values in results-oriented public management: The case of freedom of information. Public Administration Review, 62(6), 643-657.
    • (2002) Public Administration Review , vol.62 , Issue.6 , pp. 643-657
    • Piotrowski, S.J.1    Rosenbloom, D.H.2
  • 48
    • 84864934990 scopus 로고    scopus 로고
    • President Obama's statement on credit downgrade Washington, DC: White House. Available at , accessed September 2011
    • President Obama's statement on credit downgrade (2011). Washington, DC: White House. Available at www.whitehouse.gov/photos-and-video/video/2011/08/08/ president-obamas-statement-credit-downgrade?page=6&v=accessibility/, accessed September 2011.
    • (2011)
  • 52
    • 84864947730 scopus 로고    scopus 로고
    • Guardian, March 31. Available at, accessed August 2011
    • Rushe, D. (2011). How do you rate the rating agencies? Guardian, March 31. Available at www.guardian.co.uk/commentisfree/cifamerica/2011/mar/31/ ratings-agencies-creditcrunch/, accessed August 2011.
    • (2011) How do You Rate the Rating Agencies?
    • Rushe, D.1
  • 54
    • 34250213265 scopus 로고    scopus 로고
    • The impact of performance budgeting on the role of the legislature: A four-country study
    • Sterck, M. (2007). The impact of performance budgeting on the role of the legislature: A four-country study. International Review of Administrative Sciences, 73(2), 189-203.
    • (2007) International Review of Administrative Sciences , vol.73 , Issue.2 , pp. 189-203
    • Sterck, M.1
  • 55
    • 33847663053 scopus 로고    scopus 로고
    • Time horizons in budgeting
    • Tarschys, D. (2002). Time horizons in budgeting. OECD Journal on Budgeting, 2(2), 77-104.
    • (2002) OECD Journal on Budgeting , vol.2 , Issue.2 , pp. 77-104
    • Tarschys, D.1
  • 56
    • 84864961936 scopus 로고    scopus 로고
    • How to make monkeys out of rating agencies
    • August 11. Available at, accessed August 2011
    • Tasker, P. (2011). How to make monkeys out of rating agencies. Financial Times, August 11. Available at www.ft.com/intl/cms/s/0/b8d489a8-c363-11e0-b163- 00144feabdc0. html#axzz1Ve5yc100/, accessed August 2011.
    • (2011) Financial Times
    • Tasker, P.1
  • 59
    • 55149084821 scopus 로고    scopus 로고
    • Government calling: Public service motivation as an element in selecting government as an employer of choice
    • Vandenabeele, W. (2008). Government calling: Public service motivation as an element in selecting government as an employer of choice. Public Administration, 86(4), 1089-1105.
    • (2008) Public Administration , vol.86 , Issue.4 , pp. 1089-1105
    • Vandenabeele, W.1
  • 61
    • 84864939967 scopus 로고    scopus 로고
    • A politico-administrative agenda for progress in social measurement: Reforming the calculation of government's contribution to GDP
    • Van Dooren, W. (2009). A politico-administrative agenda for progress in social measurement: Reforming the calculation of government's contribution to GDP. Journal of Comparative Policy Analysis: Research and Practice, 11(3), 309-326.
    • (2009) Journal of Comparative Policy Analysis: Research and Practice , vol.11 , Issue.3 , pp. 309-326
    • Van Dooren, W.1
  • 63
    • 47749091746 scopus 로고    scopus 로고
    • Janus-faced reorganization: Specialization and coordination in four OECD countries in the period 1980-2005
    • Verhoest, K., Bouckaert, G., & Peters, B.G. (2007). Janus-faced reorganization: Specialization and coordination in four OECD countries in the period 1980-2005. International Review of Administrative Sciences, 73(3), 325.
    • (2007) International Review of Administrative Sciences , vol.73 , Issue.3 , pp. 325
    • Verhoest, K.1    Bouckaert, G.2    Peters, B.G.3
  • 64
    • 0039486032 scopus 로고    scopus 로고
    • From responsiveness to collaboration: Governance, citizens, and the next generation of public administration
    • Vigoda, E. (2002). From responsiveness to collaboration: Governance, citizens, and the next generation of public administration. Public Administration Review, 62(5), 527-540
    • (2002) Public Administration Review , vol.62 , Issue.5 , pp. 527-540
    • Vigoda, E.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.