A quality function deployment framework for the service quality of health information websites

Healthcare Informatics Research

Volumn 16, Issue 1, 2010, Pages 6-14

  Chang, Hyejung ^a   Kim, Dohoon ^a  

^a Kyung Hee University   (South Korea)

Author keywords

Consumer health information; Internet; Total quality management

Indexed keywords

EID: 84864827430     PISSN: 20933681     EISSN: 2093369X     Source Type: Journal    
DOI: 10.4258/hir.2010.16.1.6     Document Type: Article

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