Quality function deployment: How to improve its use

Total Quality Management

Volumn 9, Issue 6, 1998, Pages 491-500

  Franceschini, Fiorenzo ^a   Rossetto, Sergio ^a  

^a POLITECNICO DI TORINO   (Italy)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0008536679     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412988424     Document Type: Article

References (20)

1. AKAO, Y. (1990) QFD: Integrating Customer Requirements into Product Design (Cambridge, MA, Productivity Press).
2. AKAO, Y. (1992) Origins and growth of QFD. Paper presented to the First European Conference on Quality Function Deployment, Milan, March.
3. ASI (1987) Quality Function Deployment (Dearborn, MI, American Supplier Institute).
4. COHEN, L. (1995) Quality Function Deployment: How to Make QFD Work for You (Reading, MA, Addison-Wesley).
5. ERMER, D.S. (1995) Using QFD becomes an educational experience for students and faculty. Quality Progress, May.
6. FRANCESCHINI , F. (1993) Impostazione di progetti di grande dimensione: il vincolo della qualità. Logistica-Management, 36, pp. 34-42.
7. FRANCESCHINI , F. & ROSSETTO, S. (1995a) Quality and innovation: a conceptual model of their interaction. Total Quality Management, 6, pp. 221-229.
8. FRANCESCHINI, F. & ROSSETTO, S. (1995b) QFD: the problem of comparing technical/engineering design requirements. Research in Engineering Design, 7, pp. 270-278.
9. FRANCESCHINI , F. & ROSSETTO, S. (1998) Design for quality: selecting products' technical features. Quality Engineering, 9(4), pp. 681-688.
10. GLUSHKOVSKY, E.A., FLORESCU, R.A., HERSHKOVITS, A. & SIPPER, D. (1995) Avoid a flop: use QFD with questionnaires. Quality Progress, June.
11. GRIFFIN, A. & HAUSER, J. (1992) Patterns of communication among marketing, engineering and manufacturing - a comparison between two new product teams. Management Science, 38, pp. 360-373.
12. HAUSER, J. & CLAUSING, D. (1988) The house of quality. Harvard Business Review, 66, pp. 63-73.
13. KIHARA, T., HUTCHINSON, C.E. & DIMANESCU, D. (1994) Designing software to the voice of the customer: new uses of QFD and quantification method of type III for decomposition of the requirements. Quality Engineering, 7, pp. 113-137.
14. MAYER M.W. (1995) Quantitative engineering analysis with QFD. Quality Engineering, 7(4), pp. 733-746.
15. NEMHAUSER, G.L. & WOLSEY, L.A. (1988) Integer and Combinatorial Optimization (New York, John Wiley).
16. PARKER, R.G. & RARDIN, R.L. (1988) Discrete Optimization (San Diego, CA, Academic Press).
17. SULLIVAN, L. (1986) Quality function deployment. Quality Progress, June.
18. URBAN G.L. & HAUSER J.R. (1993) Design and Marketing of new products (Prentice-Hall International, New Jersey).
19. WASSERMAN, G.S. (1993) On how to prioritize design requirements during the QFD planning process. IEE Transaction , 25, pp. 59-65.
20. ZAIRI M. & YOUSSEF J.A. (1995) Quality Function Deployment; a main pillar for successful total quality management and product development. International Journal of Quality & Reliability Management, 12(6), pp. 9-23.