Project Management as a compass in complex decision making contexts. A Viable Systems Approach

ACM International Conference Proceeding Series

Volumn , Issue , 2011, Pages 112-119

  Saviano, Marialuisa ^a   Di Nauta, Primiano ^b  

^a UNIVERSITY OF SALERNO   (Italy)

^b UNIVERSITY OF FOGGIA   (Italy)

Author keywords

Complexity; Decision making; Problem solving; Syntropy; Viable Systems Approach

Indexed keywords

COMPLEX DECISION; COMPLEXITY; DECISION MAKERS; META MODEL; METHODOLOGICAL FRAMEWORKS; SERVICE SYSTEMS; SYNTROPY; SYSTEMS APPROACH;

DECISION MAKING; PROBLEM SOLVING; SOFTWARE DESIGN;

PROJECT MANAGEMENT;

EID: 84864450657     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/2181101.2181126     Document Type: Conference Paper

References (36)

1. AA.VV., Contributions to theoretical and practical advances in management. A Viable Systems Approach (VSA), (2011) forthcoming.
2. Barile S., Management sistemico vitale. Giappichelli, Torino (2009).
3. Barile S., "Diagnostic-Cube-VSA. An interpretative model to solve problems of the organizations". In: 1st Journal of Management and Governance Conference, Governing strategy and knowledge: tools and methodologies, 8-10 October, Venice (2009).
4. Barile S., The dynamic of Information Varieties in the Processes of Decision Making. In: Proceeding of the 13th WMSCI - World Multi-Conference on Systemics, Cybernetics and Informatics, Orlando (2009).
5. Barile S., Polese, F., Smart service systems and viable service systems.In: Service Science, Vol.2 No.1/2 (2010).
6. Barile S., Di Nauta P., "A Viable Systems Approach to territory development". In: AA.VV.,Contributions to theoretical and practical advances in management. A Viable Systems Approach (VSA), forthcoming (2011).
7. Barile S., Saviano M., "Le basi del pensiero sistemico: la dicotomia struttura-sistema". In: Barile (a cura di), L'impresa come sistema. Giappichelli, Torino (2008).
8. Barile S., Saviano M., A new perspective of systems complexity in service science, forthcoming (2011).
9. Brodie R.J., Pels J., Saren M., "From Goods-towards Service-Centered Marketing: Dangerous Dichotomy or an Emerging Dominant Logic?". In The New Dominant Logic of Marketing, Lusch, S., Vargo, R. (eds.), M.E. Sharpe (2006).
10. Di Corpo U., Vannini A., www.sintropia.it.
11. Esposito De Falco S., Dimensione e competitività. La media impresa quale protagonista del made in Italy. Cedam, Padova (2008).
12. Fantappié L., Conferenze scelte. Di Renzo Editore, Roma (1993), p. 50.
13. Franco G., Maresca P., Nota G., Modeling Social Influences in a Knowledge Management Network. In: International Journal of DistanceEducation Technologies, n. 1 (2010), pp. 1-16.
14. Golinelli G. M., L'approccio sistemico al governo dell'impresa. Cedam, Vol. I, Padova (2005).
15. Golinelli M. G., Viable Systems Approach (VSA). Governing business dynamics. Cedam, Vol. II, Padova (2010).
16. Goshal S., Bad management theories are destroying good management Practices. Academy of Management Learning & Education, Vol. 4, No. 1, 75-91 (2005).
17. Gummesson E., Total Relationship Marketing. Butterworth- Heinemann, III ed., Burlington (2008).
18. Kauffman S., A casa nell'universo, le leggi del caos e della complessità. Editori Riuniti, Roma (2001).
19. Kuhn T.S., The structure of scientific revolutions. University of Chicago Press, Chicago (1962).
20. Le Moigne J., La modélisation des systèmes complexes. Dunot (2002).
21. Lusch R.F., Vargo S.L., Toward a Service-Dominant Logic of Marketing: Dialog, Debate, and Directions. Sharpe, New York (2006).
22. Maglio P.P., Spohrer J., Fundamentals of service science. In: Journal of the Academy of Marketing Science, Vol.36, n.1 (2008).
23. March, J., Simon, H., Organizations, Wiley, Hoboken (1958).
24. Ng Irene, Maull R., Smith L., Embedding the Discipline of Service Science. In: Demirkan, Spohrer, Krishna (eds.), The Science of Service Systems, Springer Book Series, forthcoming (2010).
25. Nidumolu, R., Prahalad, C.K. and Rangaswami, M.R., Why sustainability is now the key driver for innovation. In: Harvard Business Review. September 57-64 (2009).
26. Nonaka I., Takeuchi H., The Knowledge Creating Company. University Press, Oxford (1995).
27. Piciocchi P., Saviano M. and Bassano C., "Network Creativity to Reduce Strategic Ambiguity in Turbulent Environments - A Viable Systems Approach (VSA)". In: AA.VV., Contributions to theoretical and practical advances in management. A Viable Systems Approach (VSA), forthcoming (2011).
28. Pitasi A., Teoria sistemica e complessità sociale. Aracne, Roma (2010).
29. PMI, A Guide to the Project Management Body of Knowledge (PMBOK® Guide) - Fourth Edition, Project Management Institute Inc. (2008).
30. Polese F., Di Nauta P., "A Viable Systems Approach to Relationship Management in S-D Logic and Service Science", Forum on Markets and Marketing, University of Cambridge, September (2010), forthcoming.
31. Profes 2011, special theme introduction, Managing Process Diversity, Torre Canne (BR), June 20-22 2011, http://serlab.di.uniba.it/profes2011 (2011)
32. Saviano M., Berardi M., Decision making under complexity. The case of SME", in Vrontis, V., Weber, Y., Kaufmann R., Tarba S. (eds.), Managerial and Entrepreneurial Developments in the Mediterranean Area. 2nd Annual EuroMed Conference Readings Book Proceedings, EuroMedPress (2009).
33. Simon H.A., The Architecture of Complexity. In: The Sciences of the Artificial, MIT Press, Cambridge, MA (1969).
34. Spohrer J., Maglio P.P., Bailey J., Gruhl D., Steps Toward a Science of Service Systems.In: Computer (2007).
35. Stacey R.D., Management e caos. La creatività del controllostrategicodell'impresa.Guerrini e Associati, Milano (1996).
36. Vaccà S., L'economia delle relazioni fra imprese: dall'espansione dimensionale allo sviluppo delle reti esterne.In: Economia e Politica Industriale, n. 71 (1991).