Impact of an Easy-Access Telephonic Interpreter Program in the Acute Care Setting: An Evaluation of a Quality Improvement Intervention

Joint Commission Journal on Quality and Patient Safety

Volumn 38, Issue 2, 2012, Pages 81-88

  Tuot, Delphine S ^a   Lopez, Monica ^a   Miller, Cecily ^a   Karliner, Leah S ^a  

^a UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; ARTICLE; CULTURAL COMPETENCE; FEMALE; HEALTH PERSONNEL ATTITUDE; HUMAN; LANGUAGE; MALE; MIDDLE AGED; NURSE; ORGANIZATION AND MANAGEMENT; PHYSICIAN; RACE; TELEPHONE; TOTAL QUALITY MANAGEMENT; UNITED STATES;

ADULT; ATTITUDE OF HEALTH PERSONNEL; CONTINENTAL POPULATION GROUPS; CULTURAL COMPETENCY; FEMALE; HUMANS; MALE; MIDDLE AGED; NURSES; PHYSICIANS; QUALITY IMPROVEMENT; TELEPHONE; TRANSLATING; UNITED STATES;

EID: 84863394549     PISSN: 15537250     EISSN: None     Source Type: Journal    
DOI: 10.1016/s1553-7250(12)38011-2     Document Type: Article

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