Designing product feature upgrades: The role of user processing and design change

International Journal of Industrial Ergonomics

Volumn 42, Issue 5, 2012, Pages 435-442

  Strawderman, Lesley ^a   Huang, Yunchen ^a  

^a MISSISSIPPI STATE UNIVERSITY   (United States)

Author keywords

Automated processing; Product design; Task change

Indexed keywords

AUTOMATED PROCESSING; AUTOMATED TASKS; COGNITIVE PROCESSING; DESIGN CHANGE; INVENTORY LEVELS; INVENTORY MANAGEMENT; PRODUCT FEATURE; RECOVERY RATE; TASK CHANGE; USER PERFORMANCE;

AUTOMATION; CONSUMER PRODUCTS; INVENTORY CONTROL;

PRODUCT DESIGN;

ADULT; ARTICLE; AUTOMATION; COMPUTER AIDED DESIGN; COMPUTER GRAPHICS; COMPUTER PROGRAM; CONTROLLED STUDY; EQUIPMENT DESIGN; FEMALE; HUMAN; IMAGE PROCESSING; INTERMETHOD COMPARISON; MALE; MATERIALS TESTING; MENTAL TASK; PARTICIPANT OBSERVATION; PREDICTION; PRIORITY JOURNAL; PRODUCT DEVELOPMENT; QUANTITATIVE ANALYSIS; SYSTEMATIC ERROR;

EID: 84862771214     PISSN: 01698141     EISSN: 18728219     Source Type: Journal    
DOI: 10.1016/j.ergon.2012.05.005     Document Type: Article

References (27)

1. Anderson J.R. Cognitive Skills and Their Acquisition 1980, Erlbaum, Hillsdale, NJ.
2. Anderson J.R. Acquisition of cognitive skill. Psychological Review 1982, 89:369-406.
3. Broberg O. Integrating ergonomics into engineering: empirical evidence and implications for the ergonomists. Human Factors and Ergonomics in Manufacturing 2007, 17:353-366.
4. Chandra C., Kamrani A.K. Knowledge management for consumer-focused product design. Journal of Intelligent Manufacturing 2003, 14(6):557-580.
5. Cohen J.D., Dunbar K., McClelland J.L. On the control of automatic processes: a parallel distributed processing account of the stroop effect. Psychological Review 1990, 97(3):332-361.
6. Dahl D.W., Moreau P. The influence and value of analogical thinking during new product ideation. Journal of Marketing Research 2002, 39(1):47-60.
7. Dhillon B.S. Engineering and Technology Management Tools and Applications: Tools and Applications 2002, Artec House, Inc., pp. 61-62.
8. Gagne R.M. The Conditions of Learning 1977, Holt, Rinehart, & Winston, New York. third ed.
9. Hsieh L.F., Chen S.K. Incorporating voice of the consumer: does it really work?. Industrial Management & Data Systems 2005, 105(6):769-785.
10. Kahneman D., Henik A. Perceptual organization and attention. Perceptual Organization 1981, 181-211. Erlbaum, Hillsdale, NJ. M. Kubovy, J.R. Pomerantz (Eds.).
11. Kahneman D., Treisman A. Changing views of attention and automaticity. Varieties of Attention 1984, 29-61. Academic Press, New York. R. Parasuraman, D.R. Davies, J. Beatty (Eds.).
12. Kolers P.A. Reading a year later. Journal of Experimental Psychology, Human Learning and Memory 1976, 2:554-565.
13. Launis M., Vouri M., Lehtelä J. Who is the workplace designer? - towards a collaborative mode of action. International Journal of Industrial Ergonomics 1996, 17:331-341.
14. Lee J.-H., Chang M.-L. Stimulating designers' creativity based on a creative evolutionary system and collective intelligence in product design. International Journal of Industrial Ergonomics 2010, 40(3):295-305.
15. Logan G.D. Toward an instance theory of automatization. Psychological Review 1988, 95:492-527.
16. MacLeod C.M., Dunbar K. Training and Stroop-like interference: evidence for a continuum of automaticity. Journal of Experimental Psychology: Learning, Memory, and Cognition 1988, 14:126-135.
17. Meister D., Rabideau G. Human Factors Evaluation in System Development 1965, Wiley, New York.
18. Nembhard D., Osothsilp N. Task complexity effects on between-individual learning/forgetting variability. International Journal of Industrial Ergonomics 2002, 29:297-306.
19. Newell A., Rosenbloom P.S. Mechanisms of skill acquisition and the law of practice. Cognitive Skills and Their Acquisition 1981, 1-55. Erlbaum, Hillsdale, NJ. J.R. Anderson (Ed.).
20. Norman D.A. Categorization of action slips. Psychological Review 1981, 88:1-15.
21. Proctor R.W. Human Factors in Simple and Complex Systems 1994, Allyn and Bacon, Needham Heights, MA.
22. Rasmussen J. Skills, rules, knowledge: signals, signs, and symbols and other distinctions in human performance models. IEEE Transactions on Systems, Man, and Cybernetics 1983, 13:257-267.
23. Reason J. Human Error 1990, Cambridge University Press, Cambridge, MA.
24. Rosa J.A., Porac J.F., Runser-Spanjol J., Saxon M.S. Sociocognitive dynamics in a product market. Journal of Marketing 1999, 63:64-77.
25. Seim R., Broberg O. Participatory workspace design: a new approach for ergonomists?. International Journal of Industrial Ergonomics 2010, 40:25-33.
26. Shiffrin R.M., Dumais S.T. The development of automatism. Cognitive Skills and Their Acquisition 1980, Erlbaum, Hillsdale, NJ. J. Anderson (Ed.).
27. Shiffrin R.M., Schneider W. Controlled and automatic human information processing: I. detection, search, and attention. Psychological Review 1977, 84:1-66.