Reinforcing accountability in public services: An ICT enabled framework

Transforming Government: People, Process and Policy

Volumn 6, Issue 2, 2012, Pages 135-148

  Ray, Subhajyoti ^a  

^a XAVIER INSTITUTE OF MANAGEMENT   (India)

Author keywords

Accountability; Citizen complaints; Citizen participation; Citizens' grievance redressal; Developing countries; e government; India; Information technology; Public services

Indexed keywords

EID: 84862567487     PISSN: 17506166     EISSN: None     Source Type: Journal    
DOI: 10.1108/17506161211246890     Document Type: Article

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