Investigating the importance of various individual, interpersonal, organisational and demographic variables when predicting job burnout in disability support workers

Research in Developmental Disabilities

Volumn 33, Issue 6, 2012, Pages 1780-1791

  Vassos, Maria V ^a,b   Nankervis, Karen L ^a,b  

^a UNIVERSITY OF QUEENSLAND   (Australia)

^b RMIT UNIVERSITY   (Australia)

Author keywords

Burnout; Disability support workers; Intellectual disability; Predictors; Stress

Indexed keywords

ADULT; AMBIGUITY; ARTICLE; BURNOUT; CONFLICT; DEMOGRAPHY; DEPERSONALIZATION; DISABILITY; DISABILITY SUPPORT WORKER; EMOTIONAL DISORDER; EXHAUSTION; FEMALE; GENDER; HUMAN; HUMAN RELATION; INDIVIDUALITY; JOB PERFORMANCE; MAJOR CLINICAL STUDY; MALE; ORGANIZATIONAL STRUCTURE; PREDICTOR VARIABLE; PRODUCTIVITY; QUESTIONNAIRE; RISK ASSESSMENT; RISK FACTOR; ROLE STRESS; SOCIAL ENVIRONMENT; SOCIAL STATUS; SOCIAL SUPPORT; STANDARD; SUPPORT GROUP; WORK DISABILITY; WORKING TIME; WORKLOAD;

ACHIEVEMENT; ADAPTATION, PSYCHOLOGICAL; ADULT; ATTITUDE OF HEALTH PERSONNEL; BURNOUT, PROFESSIONAL; DEPERSONALIZATION; DEVELOPMENTAL DISABILITIES; FEMALE; HUMANS; INDIVIDUALITY; INTERPERSONAL RELATIONS; JOB SATISFACTION; MALE; MIDDLE AGED; ORGANIZATIONAL CULTURE; PROFESSIONAL-PATIENT RELATIONS; QUESTIONNAIRES; SOCIAL SUPPORT; SOCIAL WORK; STATISTICS AS TOPIC; VICTORIA; WORKLOAD;

EID: 84861968029     PISSN: 08914222     EISSN: 18733379     Source Type: Journal    
DOI: 10.1016/j.ridd.2012.04.016     Document Type: Article

References (53)

1. Aitken C.J., Schloss J.A. Occupational stress and burnout amongst staff working with people with an intellectual disability. Behavioral Interventions 1994, 9(4):225-234.
2. Alexander M., Hegarty J.R. Measuring staff burnout in a community home. The British Journal of Developmental Disabilities 2000, 46(1):51-62.
3. Baker D. Outcomes of behavior support training to an agency providing residential and vocational support to persons with developmental disabilities. Journal of the Association for Persons with Severe Handicaps 1998, 23(2):144-148.
4. Blumenthal S., Lavender T., Hewson S. Role clarity, perception of the organisation and burnout amongst support workers in residential homes for people with intellectual disability: A comparison between a National Health Service trust and a charitable company. Journal of Intellectual Disability Research 1998, 42(5):409-417.
5. Boumans N.P.G., van den Berg A.A. Job innovation for direct caregivers in the care of person with mental retardation. A system of personal caregiving. Scandinavian Journal of Caring Sciences 2000, 14:216-223.
6. Caplan R.D., Jones K.W. Effects of workload, role ambiguity, and type A personality on anxiety, depression, and heart rate. Journal of Applied Psychology 1975, 60(6):713-719.
7. Carr E.G., Dunlap G., Hornet R.H., Turnbull A.P., Sailor W., Anderson J.L., et al. Positive behaviour support: Evolution of an applied science. Journal of Positive Behaviour Interventions 2002, 4:4-16.
8. Carr E., Horner R., Turnbull A., Marquis J., McLaughlin D., McAtee M., et al. Positive behaviour support for people with developmental disability: A research synthesis 1999, American Association on Mental Retardation, Washington, DC.
9. Chung M.C., Corbett J. The burnout of nursing staff working with challenging behaviour clients in hospital-based bungalows and a community unit. International Journal of Nursing Studies 1998, 35:56-64.
10. Chung M.C., Corbett J., Cummella S. Relating staff burnout to clients' challenging behaviour in people with a learning difficulty: Pilot study 2. European Journal of Psychiatry 1995, 10:155-165.
11. Chung M.C., Harding C. Investigating burnout and psychological well-being of staff working with people with intellectual disabilities and challenging behaviour. The role of personality. Journal of Applied Research in Intellectual Disabilities 2009, 22:549-560.
12. Dennis A.M., Leach C. Expressed emotion and burnout: The experience of staff caring for men with learning disability and psychosis in a medium secure setting. Journal of Psychiatric and Mental Health Nursing 2007, 14:267-276.
13. Department of Human Services. (2005). Disability services workforce study. Retrieved from the National Disability Services: http://www.nds.org.au/asset/view_document/979316468.
14. Devereux J., Hastings R., Noone S. Staff stress and burnout in intellectual disability services: Work stress theory and its application. Journal of Applied Research in Intellectual Disabilities 2009, 22:561-573.
15. Devereux J.M., Hastings R.P., Noone S.J., Firth A., Totsika V. Social support and coping as mediators or moderators of the impact of work stressors on burnout in intellectual disability support staff. Research in Developmental Disabilities 2009, 30:367-377.
16. Dyer S., Quine L. Predictors of job satisfaction and burnout among the direct care staff of a community learning disability service. Journal of Applied Research in Intellectual Disabilities 1998, 11(4):320-332.
17. Edwards P., Miltenberger R. Burnout among staff members at community residential facilities for person with mental retardation. Mental Retardation 1991, 29:125-128.
18. Edwards J.R., Caplan R.D., Van Harrison R. Person-environment fit theory: Conceptual foundations, empirical evidence, and directions for future research. Theories of organisational stress 1998, 28-67. Oxford University Press, Oxford. C.L. Cooper (Ed.).
19. Gil-Monte P.R., Peiró J.M. A study of significant sources of the burnout syndrome in workers at occupational centres for the mentally disabled. Psychology in Spain 1998, 1(1):55-62.
20. Harvey S., Boer D., Meyer L., Evans I. Updating a meta-analysis of intervention research with challenging behaviour: Treatment validity and standards of practice. Journal of Intellectual and Developmental Disability 2009, 34:67-80.
21. Harvey E., Burns J. Staff burnout and absenteeism through service transition: From hospital to hostel. Mental Handicap Research 1994, 7(4):328-337.
22. Hatton C., Brown A., Caine A., Emerson E. Stressors, coping strategies and stress-related outcomes among direct care staff in staffed houses for people with learning disabilities. Mental Handicap Research 1995, 8(4):252-271.
23. Hatton C., Rivers M., Mason H., Mason L., Kiernan C., Emerson E., et al. Staff in services for people with learning disabilities 1997, Hester Adrian Research Centre, University of Manchester, Manchester, United Kingdom.
24. Hatton C., Rivers M., Mason H., Mason L., Kiernan C., Emerson E., et al. Staff stressors and staff outcomes in services for adults with intellectual; disabilities: The Staff Stressor Questionnaire. Research in Developmental Disabilities 1999, 20(4):269-285.
25. Hewitt A., Larson S. The direct support workforce in community supports to individuals with developmental disabilities: Issues, implications, and promising practices. Mental Retardation and Developmental Disabilities Research Reviews 2007, 13:178-187.
26. Innstrand S.T., Espnes G.A., Mykletun R. Burnout among people working with intellectually disabled persons: A theory update and example. Scandinavian Journal of Caring Sciences 2002, 16:272-279.
27. Ito H., Kurita H., Shiiya J. Burnout among direct-care staff members of facilities for person with mental retardation in Japan. Mental Retardation 1999, 37(6):477-481.
28. Jackson P.R., Wall T.D., Martin R., Davids K. New measures of job control, cognitive demand, and production responsibility. Journal of Applied Psychology 1993, 78(5):753-762.
29. Jenkins R., Rose J., Lovell C. Psychological well-being of staff working with people who have challenging behaviour. Journal of Intellectual Disability Research 1997, 41(6):502-511.
30. Johnson J.V., Hall E.M. Job strain, work place social support, and cardiovascular disease: A cross-sectional study of a random sample of the Swedish working population. American Journal of Public Health 1988, 78:1336-1342.
31. Johnson J.V., Hall E.M., Theorell T. Combined effects of job strain and social isolation on cardiovascular disease morbidity and mortality in a random sample of the Swedish male working population. Scandinavian Journal of Work Environment and Health 1989, 15:271-279.
32. Karasek R.A. Job demands, job decision latitude and mental strain: Implications for job design. Administrative Science Quarterly 1979, 24:285-308.
33. Lawson D.A., O'Brien R.M. Behavior and self-report measures of staff burnout in developmental disabilities. Journal of Organizational Behavior Management 1994, 14(2):37-54.
34. Lin J., Lee T., Loh C., Yen C., Hsu S., Wu J., et al. Physical and mental health status of staff working for people with intellectual disabilities in Taiwan: Measurement with the 36-item Short Form (SF-36) Health Survey. Research in Developmental Disabilities 2009, 30:538-546.
35. Mallinckrodt B., Abraham W.T., Wei M., Russell D.W. Advances in testing the statistical significance of mediation effects. Journal of Counselling Psychology 2006, 53:372-378.
36. Maslach C., Jackson S.E. Maslach burnout inventory - Human services survey 1986, CCP Inc., Mountain View, CA.
37. Maslach C., Jackson S.E., Leiter M.P. Maslach burnout inventory manual 1996, CCP Inc., Mountain View, CA. 3rd ed.
38. Maslach C., Schaufeli W.B., Leiter M.P. Job burnout. Annual Review of Psychology 2001, 52:397-422.
39. Martin, B., & Healy, J. (2010). Who works in community services? A profile of Australian workforces in child protection, juvenile justice, disability services and general community services. Retrieved from the Flinders University, National Institute for Labour Studies: http://www.csmac.gov.au/admin/documents/Who%20works%20in%20Community%20Services%20Report.pdf.
40. Mitchell G., Hastings R.P. Coping, burnout, and emotion in staff working in community services for people with challenging behaviors. American Journal on Mental Retardation 2001, 106(5):448-459.
41. National Disability Services Victoria. (2010). Disability Services Workforce Data Project, Public Report. Retrieved from the National Disability Services: http://www.nds.org.au/projects/article/79.
42. National Disability Services Victoria Workforce strategy - Victorian disability services transition plan 2011, Author, Melbourne, Australia.
43. Preacher K.J., Hayes A.F. SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments and Computers 2004, 36:717-731.
44. Prosser D., Johnson S., Kuipers E., Szmikler G., Bebbingtom P., Thornicroft G. Perceived sources of work stress and satisfaction among hospital and community mental health staff, and their relation to mental health, burnout and job satisfaction. Journal of Psychosomatic Research 1997, 43(1):51-59.
45. Rajulton F. The fundamentals of longitudinal research. An overview. Canadian Studies in Population 2001, 28(2):169-185.
46. Rizzo J.R., House R.J., Lirtzman S.I. Role conflict and ambiguity in complex organisations. Administrative Science Quarterly 1970, 15(2):150-163.
47. Rose D., Home S., Rose J.L., Hastings R.P. Negative emotional reactions to challenging behaviour and staff burnout: Two replication studies. Journal of Applied Research in Intellectual Disabilities 2004, 17:219-223.
48. Ruspini E. Introduction to longitudinal research 2002, Taylor and Francis Routledge, New York, NY.
49. Schaufeli W.B., Buunk B.P. Burnout: An overview of 25 years of research and theorising. The handbook of work and health psychology 2003, 383-425. John Wiley and Sons, Sussex, United Kingdom. M.J. Schabracq, J.A.M. Winnubst, C.L. Cooper (Eds.).
50. Sines D., McNally S. An investigation into the perceptions of clinical supervision experienced by learning disability nurses. Journal of Intellectual Disabilities 2007, 11(4):307-328.
51. Tabachnik B.G., Fidell L.S. Using multivariate statistics 2007, Pearson Education, Boston, MA. 5th ed.
52. van Dierendonck D., Schaufeli W.B., Buunk B.P. Inequity among human service professionals: Measurement and relation to burnout. Basic and Applied Social Psychology 1996, 18(4):429-451.
53. VanYperen N.W. Communal orientation and the burnout syndrome among nurses: A replication and extension. Journal of Applied Social Psychology 1995, 26(4):338-354.