Outcomes sensitive to nursing service quality in ambulatory cancer chemotherapy: Systematic scoping review

European Journal of Oncology Nursing

Volumn 16, Issue 3, 2012, Pages 238-246

  Griffiths, Peter ^a,c   Richardson, Alison ^a,b   Blackwell, Rebecca ^c  

^a UNIVERSITY OF SOUTHAMPTON   (United Kingdom)

^b UNIVERSITY HOSPITAL SOUTHAMPTON NHS FOUNDATION TRUST   (United Kingdom)

^c KING'S COLLEGE LONDON   (United Kingdom)

Author keywords

Ambulatory care; Chemotherapy; Clinical nurse specialists; Nursing; Outcomes; Quality measurement

Indexed keywords

AMBULATORY CARE; ARTICLE; HEALTH CARE QUALITY; HUMAN; NEOPLASM; NURSE; NURSING; ONCOLOGY NURSING; STANDARD; TREATMENT OUTCOME;

AMBULATORY CARE; HUMANS; NEOPLASMS; NURSE CLINICIANS; ONCOLOGIC NURSING; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); QUALITY OF HEALTH CARE;

EID: 84861342247     PISSN: 14623889     EISSN: 15322122     Source Type: Journal    
DOI: 10.1016/j.ejon.2011.06.004     Document Type: Article

References (75)

1. Aiken L.H., Clarke S.P., Sloane D.M., Sochalski J., Silber J.H. Hospital nurse staffing and patient mortality, nurse Burnout, and Job Dissatisfaction. Journal of the American Medical Association 2002, 288:1987-1993.
2. Aiken L.H., Clarke S.P., Cheung R.B., Sloane D.M., Silber J.H. Educational levels of hospital nurses and surgical patient mortality. Journal of the American Medical Association 2003, 290:1617-1623.
3. Aiken L., Clarke S., Sloane D., Lake E., Cheney T. Effects of hospital care environment on patient mortality and nurse outcomes. The Journal of Nursing Administration 2008, 38:223.
4. Armes J., Chalder T., Addington-Hall J., Richardson A., Hotopf M. A randomized controlled trial to evaluate the effectiveness of a brief, behaviorally oriented intervention for cancer-related fatigue. Cancer 2007, 110:1385-1395.
5. Arksey H., O'malley L. Scoping studies: towards a methodological framework. International Journal of Social Research Methodology 2005, 8:19-32.
6. Arora N. Importance of patient-centered care in enhancing patient well-being: a cancer survivor's perspective. Quality of Life Research 2009, 18:1-4.
7. Bredin M., Corner J., Krishnasamy M., Plant H., Bailey C., A'hern R. Papers / Multicentre randomised controlled trial of nursing intervention for breathlessness in patients with lung cancer. British Medical Index 1999, 318:901.
8. Breivik H., Cherny N., Collett B., De Conno F., Filbet M., Foubert A.J., Cohen R., Dow L. Cancer-related pain: a pan-European survey of prevalence, treatment, and patient attitudes. Annals of Oncology 2009, 20:1420-1433.
9. Brown J. A systematic review of the evidence on symptom management of cancer-related anorexia and cachexia. Oncology Nursing Forum 2002, 29:517-532.
10. Cameron D. Management of chemotherapy-associated febrile neutropenia. British Journal of Cancer 2009, 101:S18-S22.
11. Caraceni A., De Conno F., Kaasa S., Radbruch L., Hanks G. Update on cancer pain guidelines. Journal of Pain and Symptom Management 2009, 38:e1-e3.
12. Clark J., Cunningham M., Mcmillan S., Vena C., Parker K. Sleep-wake disturbances in people with cancer part II: Evaluating the evidence for clinical decision making. Oncology Nursing Forum 2004, 31:747-771.
13. Clarkson J.E., Worthington H.V., Eden T.O.B. Interventions for treating oral mucositis for patients with cancer receiving treatment. Cochrane Database Systamatic Reviews 2007, 10.1002/14651858.CD001973.pub3.
14. Coleman E., Coon S., Lockhart K., Kennedy R., Montgomery R., Copeland N., Mcnatt P., Savell S., Stewart C. Effect of certification in oncology nursing on nursing-sensitive outcomes. Clinical Journal of Oncology Nursing. 2009, 13:165-172.
15. Cramp F., Daniel J. Exercise for the management of cancer-related fatigue in adults. Cochrane Database Systamatic Reviews 2008, 10.1002/14651858.CD006145.pub2.
16. Devine E. Meta-analysis of the effect of psychoeducational interventions on pain in adults with cancer. Oncology Nursing Forum 2003, 30:75-89.
17. Donabedian A. Evaluating the quality of medical care. Millbank Memorial Fund Quarterly: Health and Society 1966, 44:166-203.
18. Donabedian A. The quality of care: how can it be assessed?. Journal of the American Medical Association 1988, 260:1743-1748.
19. Donabedian A. Evaluating the quality of medical care. The Milbank Quarterly 2005, 83:691-729.
20. Doran D. Nursing-sensitive Outcomes: State of the Science 2003, Jones and Bartlett Pub., Sudbury, Mass. ; London.
21. Du Pen S.L., Du Pen A.R., Polissar N., Hansberry J., Kraybill B.M., Stillman M., Panke J., Everly R., Syrjala K. Implementing guidelines for cancer pain management: results of a randomized controlled clinical trial. Journal of Clinical Oncology 1999, 17:361-370.
22. Ekwall E., Ternestedt B.-M., Sorbe B., Graneheim U.H. Patients' perceptions of communication with the health care team during chemotherapy for the first recurrence of ovarian cancer. European Journal of Oncology Nursing 2011, 15:53-58.
23. Friese C.R., Lake E.T., Aiken L.H., Silber J.H., Sochalski J. Hospital nurse practice environments and outcomes for surgical oncology patients. Health Services Research 2008, 43:1145-1163.
24. Given B., Beck S., Etland C., Holmes Gobel B., Lamkin L., Marsee V. Nursing-sensitive Outcomes 2004, Available from(cited 2004). http://www.ons.org/Research/NursingSensitive/Description.
25. Gobel B., Beck S., O'leary C. Nursing-sensitive patient outcomes: the development of the Putting Evidence Into Practice resources for nursing practice. Clinical Journal of Oncology Nursing 2006, 10:621-624.
26. Goedendorp M.Margaretha, Gielissen M.F.M., Verhagen C.Ahhvm, Bleijenberg G. Psychosocial interventions for reducing fatigue during cancer treatment in adults. Cochrane Database of Systematic Reviews 2009, 10.1002/14651858.CD006953.pub2.
27. Grading quality of evidence and strength of recommendations. BMJ 2004, 328:1490. Grade Working Group.
28. Griffin K.F., Swan B.A. Linking nursing workload and performance indicators in ambulatory care. (Perspectives in Continuity of Care). Nursing Economics 2006, 24:41-45.
29. Griffiths P., Jones S., Maben J., Murrells T. State of the Art Metrics for Nursing: A Rapid Appraisal 2008, King's College London, London.
30. Guyatt G., Gutterman D., Baumann M.H., Addrizzo-Harris D., Hylek E.M., Phillips B., Raskob G., Lewis S.Z., Schünemann H. Grading strength of recommendations and quality of evidence in clinical guidelines. Chest 2006, 129:174-181.
31. Hjörleifsdóttir E., Hallberg I.R., Gunnarsdóttir E.D. Satisfaction with care in oncology outpatient clinics: psychometric characteristics of the Icelandic EORTC IN-PATSAT32 version. Journal of Clinical Nursing 2010, 19:1784-1794.
32. Jacobson J., Polovich M., Mcniff K., Lefebvre K., Cummings C., Galioto M., Bonelli K., Mccorkle M. American Society of clinical Oncology/Oncology nursing Society chemotherapy administration safety standards. Journal of Clinical Oncology 2009, 27:5469-5475.
33. Jarman B., Gault S., Alves B., Hider A., Dolan S., Cook A., Hurwitz B., Iezzoni L.I. Explaining differences in English hospital death rates using routinely collected data. British Medical Index 1999, 318:1515-1520.
34. Jenkinson C., Coulter A., Bruster S., Richards N., Chandola T. Patients'experiences and satisfaction with health care: results of a questionnaire study of specific aspects of care. Quality and Safety in Health Care 2002, 11:335.
35. Jull A., Griffiths P. Is pressure sore prevention a sensitive indicator of the quality of nursing care? A cautionary note. International Journal of Nursing Studies. 2010, 47:531-533.
36. Kane R., Shamliyan T., Mueller C., Duval S., Wilt T. The association of registered nurse staffing levels and patient outcomes: systematic review and meta-Analysis. Medical Care 2007, 45:1195-1204.
37. Kearney N., Miller M., Maguire R., Dolan S., Macdonald R., Mcleod J., Maher L., Sinclair L., Norrie J., Wengström Y. WISECARE+: results of a European study of a nursing intervention for the management of chemotherapy-related symptoms. European Journal of Oncology Nursing 2008, 12:443-448.
38. Klein J., Griffiths P. Acupressure for nausea and vomiting in cancer patients receiving chemotherapy. British Journal of Community Nursing 2004, 9:383-388.
39. Krell D., Jones A.L. Impact of effective prevention and management of febrile neutropenia. British Journal of Cancer 2009, 101:S23-S26.
40. Lilford R., Mohammed M.A., Spiegelhalter D., Thomson R. Use and misuse of process and outcome data in managing performance of acute medical care: avoiding institutional stigma. The Lancet 2004, 363:1147-1154.
41. Maben J., Griffiths P. Nurses in Society: Starting the Debate 2008, King's College London, London.
42. Mainz J. Defining and classifying clinical indicators for quality improvement. International Journal for Quality in Health Care 2003, 15:523-530.
43. Malin J.L., Schneider E.C., Epstein A.M., Adams J., Emanuel E.J., Kahn K.L. Results of the National Initiative for cancer care quality: how can we improve the quality of cancer care in the United States?. Journal of Clinical Oncology 2006, 24:626-634.
44. Mant J. Process versus outcome indicators in the assessment of quality of health care. International Journal for Quality in Health Care 2001, 13:475-480.
45. Mays N., Roberts E., Popay J. Synthesising research evidence. Studying the Organisation and Delivery of Health Services: Research Methods 2001, 188-220. Routledge, London. N. Fulop, P. Allen, A. Clarke, N. Black (Eds.).
46. Minton O., Stone P., Richardson A., Sharpe M., Hotopf M. Drug therapy for the management of cancer related fatigue. Cochrane Database Systamatic Reviews 2008, 10.1002/14651858.CD006704.pub2.
47. Molassiotis A., Brearley S., Saunders M., Craven O., Wardley A., Farrell C., Swindell R., Todd C., Luker K. Effectiveness of a home care nursing program in the symptom management of patients with colorectal and breast cancer receiving oral chemotherapy: a randomized, controlled trial. Journal of Clinical Oncology 2009, 27:6191-6198.
48. Moore P.M., Wilkinson S.S.M., Rivera Mercado S. Communication skills training for health care professionals working with cancer patients, their families and/or carers. Cochrane Database Systamatic Reviews 2004, 10.1002/14651858.CD003751.pub2.
49. Moore K., Johnson G., Fortner B., Houts A. The AIM Higher Initiative: new procedures implemented for assessment, information, and management of chemotherapy toxicities in community oncology clinics. Clinical Journal of Oncology Nursing 2008, 12:229-238.
50. Mort D., Lansdown M., Smith N., Protopapa K., Mason M. For Better, for Worse?A Review of the Care of Patients Who Died within 30 days of Receiving Systemic Anti-cancer Therapy (Report by the National Confidential Enquiry into Patient Outcome and Death) 2008, NCEPOD.
51. Naeim A., Dy S.M., Lorenz K.A., Sanati H., Walling A., Asch S.M. Evidence-based recommendations for cancer nausea and vomiting. Journal of Clinical Oncology 2008, 26:3903-3910.
52. Chemotherapy Services in England: Ensuring Quality and Safety 2009, National Chemotherapy Advisory Group, National Cancer Action Team, London.
53. NCCN Clinical Practice Guidelines in Oncology™: Distress Management 2009, National Comprehensive Cancer Network, Available from(cited 2009). http://www.nccn.org/professionals/physician_gls/f_guidelines.asp.
54. National Voluntary Consensus Standards for Nursing-Sensitive Care: An Initial Performance Measure Set -A Consensus Report 2004, National Quality Forum, National Quality Forum, Washington DC.
55. Nirenberg A., Bush A., Davis A., Friese C., Gillespie T., Rice R. Neutropenia: state of the knowledge part II. Oncology Nursing Forum 2006, 33:1202-1208.
56. Osborn R., Demoncada A., Feuerstein M. Psychosocial interventions for depression, anxiety, and quality of life in cancer survivors: meta-analyses. The International Journal of Psychiatry in Medicine 2006, 36:13-34.
57. Patrick D., Ferketich S., Frame P., Harris J., Hendricks C., Levin B., Link M., Lustig C., Mclaughlin J., Reid L. National Institutes of Health State-of-the-Science Conference Statement: symptom management in cancer: pain, depression, and fatigue. Journal of the National Cancer Institute 2004, July 15-17, 2002, Monographs 9.
58. Passalacqua R., Caminiti C., Campione F., Diodati F., Todeschini R., Bisagni G., Labianca R., Chiesa M., Bracci R., Aragona M. Prospective, multicenter, randomized trial of a new organizational modality for providing information and support to cancer patients. Journal of Clinical Oncology 2009, 27:1794-1799.
59. Rask M., Jensen M., Andersen J., Zachariae R. Effects of an intervention aimed at improving nurse-patient communication in an oncology outpatient clinic. Cancer Nursing 2009, 32:E1-E11.
60. Reich M. Depression and cancer: recent data on clinical issues, research challenges and treatment approaches. Current Opinion in Oncology 2008, 20:353-359.
61. Rubenstein E., Peterson D., Schubert M., Keefe D., Mcguire D., Epstein J., Elting L., Fox P., Cooksley C., Sonis S. Clinical practice guidelines for the prevention and treatment of cancer therapy-induced oral and gastrointestinal mucositis. Cancer 2004, 100:2026-2046.
62. Sitzia J., Wood N. Patient satisfaction with cancer chemotherapy nursing: a review of the literature. International Journal Nursing Studies 1998, 35:1-12.
63. Stone P. The measurement, causes and effective management of cancer-related fatigue. International journal of Palliative Nursing 2002, 8:120.
64. Syrjala K.L., Abrams J.R., Polissar N.L., Hansberry J., Robison J., Dupen S., Stillman M., Fredrickson M., Rivkin S., Feldman E., Gralow J., Rieke J.W., Raish R.J., Lee D.J., Cleeland C.S., Dupen A. Patient training in cancer pain management using integrated print and video materials: a multisite randomized controlled trial. Pain 2008, 135:175-186.
65. Tipton J., Mcdaniel R., Barbour L., Johnston M., Kayne M., Leroy P., Ripple M. Putting evidence into practice: evidence-based interventions to prevent, manage, and treat chemotherapy-induced nausea and vomiting. Clinical Journal of Oncology Nursing 2007, 11:69-78.
66. Turner J., Kelly B., Clarke D., Yates P., Aranda S., Jolley D., Chambers S., Hargraves M., Mcfadyen L. A randomised trial of a psychosocial intervention for cancer patients integrated into routine care: the PROMPT study (Promoting Optimal Outcomes in Mood through tailored Psychosocial Therapies). BMC Cancer 2011, 11:48.
67. Wagner L.I., Cella D. Fatigue and cancer: causes, prevalence and treatment approaches. British Journal of Cancer 2004, 91:822-828.
68. Walsh K., Dodd K., Seetharaman K., Roblin D., Herrinton L., Von Worley A., Naheed Usmani G., Baer D., Gurwitz J. Medication errors among adults and children with cancer in the outpatient setting. Journal of Clinical Oncology 2009, 27:891.
69. Weingart S., Price J., Duncombe D., Connor M., Sommer K., Conley K., Bierer B., Ponte P. Patient-reported safety and quality of care in outpatient oncology. Joint Commission Journal on Quality and Patient Safety 2007, 33:83-94.
70. Wengström Y., Margulies A. European oncology nursing Society extravasation guidelines. European Journal of Oncology Nursing 2008, 12:357-361.
71. Wheeler J., Reese J., Lyerly H. Electronic patient-reported data Capture as a Foundation of Rapid Learning cancer care. Medical Care 2010, 48:S32-S38.
72. Wickham R., Engelking C., Sauerland C., Corbi D. Vesicant extravasation part II: evidence-based management and continuing controversies. Oncology Nursing Forum 2006, 33:1143-1150.
73. Yates P., Edwards H., Nash R., Aranda S., Purdie D., Najman J., Skerman H., Walsh A. A randomized controlled trial of a nurse-administered educational intervention for improving cancer pain management in ambulatory settings. Patient Education and Counseling 2004, 53:227-237.
74. Yavuzsen T., Davis M.P., Walsh D., Legrand S., Lagman R. Systematic review of the treatment of cancer-associated anorexia and weight loss. Journal of Clinical Oncology 2005, 23:8500-8511.
75. Zech D.F.J., Grond S., Lynch J., Hertel D., Lehmann K.A. Validation of World Health Organization Guidelines for cancer pain relief: a 10-year prospective study. Pain 1995, 63:65-76.