메뉴 건너뛰기




Volumn 32, Issue 1, 2009, Pages

Effects of an intervention aimed at improving nurse-patient communication in an oncology outpatient clinic

Author keywords

Cancer; Communication skills; Education; Nurse patient relations; Nursing; Oncology

Indexed keywords

ANTINEOPLASTIC AGENT; MONOCLONAL ANTIBODY;

EID: 60849117284     PISSN: 0162220X     EISSN: None     Source Type: Journal    
DOI: 10.1097/01.NCC.0000343365.13871.12     Document Type: Article
Times cited : (31)

References (48)
  • 1
    • 0032830129 scopus 로고    scopus 로고
    • Effective communication skills are the key to good cancer care
    • Fallowfield L, Jenkins V. Effective communication skills are the key to good cancer care. Eur J Cancer. 1999;35(11):1592-1597.
    • (1999) Eur J Cancer , vol.35 , Issue.11 , pp. 1592-1597
    • Fallowfield, L.1    Jenkins, V.2
  • 2
    • 0037430025 scopus 로고    scopus 로고
    • Association of perceived physician communication style with patient satisfaction, distress, cancer-related self-efficacy, and perceived control over the disease
    • Zachariae R, Pedersen CG, Jensen AB, Ehrnrooth E, Rossen PB, von der MH. Association of perceived physician communication style with patient satisfaction, distress, cancer-related self-efficacy, and perceived control over the disease. Br J Cancer. 2003;88(5):658-665.
    • (2003) Br J Cancer , vol.88 , Issue.5 , pp. 658-665
    • Zachariae, R.1    Pedersen, C.G.2    Jensen, A.B.3    Ehrnrooth, E.4    Rossen, P.B.5    Von Der, M.H.6
  • 3
    • 0344610093 scopus 로고
    • Immediate effectiveness of brief psychological training for health professionals dealing with terminally ill cancer patients: A controlled study
    • Razavi D, Delvaux N, Farvacques C, Robaye E. Immediate effectiveness of brief psychological training for health professionals dealing with terminally ill cancer patients: a controlled study. Soc Sci Med. 1988;27(4):369-375.
    • (1988) Soc Sci Med , vol.27 , Issue.4 , pp. 369-375
    • Razavi, D.1    Delvaux, N.2    Farvacques, C.3    Robaye, E.4
  • 4
    • 27144473641 scopus 로고    scopus 로고
    • Is there a cost to poor communication in cancer care? a critical review of the literature
    • Thorne SE, Bultz BD, Baile WF. Is there a cost to poor communication in cancer care? a critical review of the literature. Psychooncology. 2005;14(10):875-884.
    • (2005) Psychooncology , vol.14 , Issue.10 , pp. 875-884
    • Thorne, S.E.1    Bultz, B.D.2    Baile, W.F.3
  • 6
    • 0029867567 scopus 로고    scopus 로고
    • Mental health of hospital consultants: The effects of stress and satisfaction at work
    • Ramirez AJ, Graham J, Richards MA, Cull A, Gregory WM. Mental health of hospital consultants: the effects of stress and satisfaction at work. Lancet. 1996;347(9003):724-728.
    • (1996) Lancet , vol.347 , Issue.9003 , pp. 724-728
    • Ramirez, A.J.1    Graham, J.2    Richards, M.A.3    Cull, A.4    Gregory, W.M.5
  • 7
    • 23744452479 scopus 로고    scopus 로고
    • Physician-patient communication among Southern European cancer physicians: The influence of psychosocial orientation and burnout
    • Travado L, Grassi L, Gil F, Ventura C, Martins C. Physician-patient communication among Southern European cancer physicians: the influence of psychosocial orientation and burnout. Psychooncology. 2005;14(8):661-670.
    • (2005) Psychooncology , vol.14 , Issue.8 , pp. 661-670
    • Travado, L.1    Grassi, L.2    Gil, F.3    Ventura, C.4    Martins, C.5
  • 8
    • 0030226663 scopus 로고    scopus 로고
    • Perceived professional support and the use of blocking behaviours by hospice nurses
    • Booth K, Maguire PM, Butterworth T, Hillier VF. Perceived professional support and the use of blocking behaviours by hospice nurses. J Adv Nurs. 1996;24(3):522-527.
    • (1996) J Adv Nurs , vol.24 , Issue.3 , pp. 522-527
    • Booth, K.1    Maguire, P.M.2    Butterworth, T.3    Hillier, V.F.4
  • 9
    • 0026180443 scopus 로고
    • Factors which influence how nurses communicate with cancer patients
    • Wilkinson S. Factors which influence how nurses communicate with cancer patients. J Adv Nurs. 1991;16(6):677-688.
    • (1991) J Adv Nurs , vol.16 , Issue.6 , pp. 677-688
    • Wilkinson, S.1
  • 10
    • 0347416886 scopus 로고    scopus 로고
    • Communicating with patients in cancer care: What areas do nurses find most challenging?
    • Sivesind D, Parker PA, Cohen L, et al. Communicating with patients in cancer care: what areas do nurses find most challenging? J Cancer Educ. 2003;18(4):202-209.
    • (2003) J Cancer Educ , vol.18 , Issue.4 , pp. 202-209
    • Sivesind, D.1    Parker, P.A.2    Cohen, L.3
  • 11
    • 0030712029 scopus 로고    scopus 로고
    • Intervening with the psychosocial needs of patients and families: Perceived importance and skill level
    • Frost MH, Brueggen C, Mangan M. Intervening with the psychosocial needs of patients and families: perceived importance and skill level. Cancer Nurs. 1997;20(5):350-358.
    • (1997) Cancer Nurs , vol.20 , Issue.5 , pp. 350-358
    • Frost, M.H.1    Brueggen, C.2    Mangan, M.3
  • 12
    • 0033385558 scopus 로고    scopus 로고
    • Improving communication with cancer patients
    • Maguire P. Improving communication with cancer patients. Eur J Cancer. 1999;35(14):2058-2065.
    • (1999) Eur J Cancer , vol.35 , Issue.14 , pp. 2058-2065
    • Maguire, P.1
  • 13
    • 0017472917 scopus 로고
    • Self-efficacy: Toward a unifying theory of behavioral change
    • Bandura A. Self-efficacy: toward a unifying theory of behavioral change. Psychol Rev. 1977;84(2):191-215.
    • (1977) Psychol Rev , vol.84 , Issue.2 , pp. 191-215
    • Bandura, A.1
  • 14
    • 0031013094 scopus 로고    scopus 로고
    • The development of a training model to improve health professionals' skills, self-efficacy and outcome expectancies when communicating with cancer patients
    • Parle M, Maguire P, Heaven C. The development of a training model to improve health professionals' skills, self-efficacy and outcome expectancies when communicating with cancer patients. Soc Sci Med. 1997;44(2):231-240.
    • (1997) Soc Sci Med , vol.44 , Issue.2 , pp. 231-240
    • Parle, M.1    Maguire, P.2    Heaven, C.3
  • 16
    • 0027438240 scopus 로고
    • The effects of a 24-h psychological training program on attitudes, communication skills and occupational stress in oncology: A randomised study
    • Razavi D, Delvaux N, Marchal S, Bredart A, Farvacques C, Paesmans M. The effects of a 24-h psychological training program on attitudes, communication skills and occupational stress in oncology: a randomised study. Eur J Cancer. 1993;29A(13):1858-1863.
    • (1993) Eur J Cancer , vol.29 A , Issue.13 , pp. 1858-1863
    • Razavi, D.1    Delvaux, N.2    Marchal, S.3    Bredart, A.4    Farvacques, C.5    Paesmans, M.6
  • 17
    • 0036648413 scopus 로고    scopus 로고
    • Does training increase the use of more emotionally laden words by nurses when talking with cancer patients? a randomised study
    • Razavi D, Delvaux N, Marchal S, et al. Does training increase the use of more emotionally laden words by nurses when talking with cancer patients? A randomised study. Br J Cancer. 2002;87(1):1-7.
    • (2002) Br J Cancer , vol.87 , Issue.1 , pp. 1-7
    • Razavi, D.1    Delvaux, N.2    Marchal, S.3
  • 18
    • 0030076438 scopus 로고    scopus 로고
    • Training hospice nurses to elicit patient concerns
    • Heaven CM, Maguire P. Training hospice nurses to elicit patient concerns. J Adv Nurs. 1996;23(2):280-286.
    • (1996) J Adv Nurs , vol.23 , Issue.2 , pp. 280-286
    • Heaven, C.M.1    Maguire, P.2
  • 19
    • 0021708908 scopus 로고
    • Teaching ward nurses to monitor cancer patients
    • Faulkner A, Maguire P. Teaching ward nurses to monitor cancer patients. Clin Oncol. 1984;10(4):383-389.
    • (1984) Clin Oncol , vol.10 , Issue.4 , pp. 383-389
    • Faulkner, A.1    Maguire, P.2
  • 20
    • 0031984253 scopus 로고    scopus 로고
    • Nurse-patient communication in palliative care: An evaluation of a communication skills programme
    • Wilkinson S, Roberts A, Aldridge J. Nurse-patient communication in palliative care: an evaluation of a communication skills programme. Palliat Med. 1998;12(1):13-22.
    • (1998) Palliat Med , vol.12 , Issue.1 , pp. 13-22
    • Wilkinson, S.1    Roberts, A.2    Aldridge, J.3
  • 21
    • 0347032989 scopus 로고    scopus 로고
    • Can intensive three-day programmes improve nurses' communication skills in cancer care?
    • Wilkinson SM, Leliopoulou C, Gambles M, Roberts A. Can intensive three-day programmes improve nurses' communication skills in cancer care? Psychooncology. 2003;12(8):747-759.
    • (2003) Psychooncology , vol.12 , Issue.8 , pp. 747-759
    • Wilkinson, S.M.1    Leliopoulou, C.2    Gambles, M.3    Roberts, A.4
  • 22
    • 34248340986 scopus 로고    scopus 로고
    • Evaluation of an integrated communication skills training program for nurses in cancer care in Beijing, China
    • Liu JE, Mok E, Wong T, Xue L, Xu B. Evaluation of an integrated communication skills training program for nurses in cancer care in Beijing, China. Nurs Res. 2007;56(3):202-209.
    • (2007) Nurs Res , vol.56 , Issue.3 , pp. 202-209
    • Liu, J.E.1    Mok, E.2    Wong, T.3    Xue, L.4    Xu, B.5
  • 23
    • 0842329927 scopus 로고    scopus 로고
    • Effects of a 105 hours psychological training program on attitudes, communication skills and occupational stress in oncology: A randomised study
    • Delvaux N, Razavi D,Marchal S, Bredart A, Farvacques C, Slachmuylder JL. Effects of a 105 hours psychological training program on attitudes, communication skills and occupational stress in oncology: a randomised study. Br J Cancer. 2004;90(1):106-114.
    • (2004) Br J Cancer , vol.90 , Issue.1 , pp. 106-114
    • Delvaux, N.1    Razavi, D.2    Marchal, S.3    Bredart, A.4    Farvacques, C.5    Slachmuylder, J.L.6
  • 24
    • 0034284094 scopus 로고    scopus 로고
    • Doctor-patient communication and cancer patients' quality of life and satisfaction
    • Ong LM, Visser MR, Lammes FB, de Haes JC. Doctor-patient communication and cancer patients' quality of life and satisfaction. Patient Educ Couns. 2000;41(2):145-156.
    • (2000) Patient Educ Couns , vol.41 , Issue.2 , pp. 145-156
    • Ong, L.M.1    Visser, M.R.2    Lammes, F.B.3    De Haes, J.C.4
  • 27
    • 4243330711 scopus 로고    scopus 로고
    • Development of a physician-patient relationship inventory (PPRI): Reliability and preliminary validity in a sample of women attending a mammography clinic
    • Zachariae R, Pedersen CG, Christensen S, Bonde-Jensen A, Lehbrink M, Maase H. Development of a physician-patient relationship inventory (PPRI): reliability and preliminary validity in a sample of women attending a mammography clinic. Psychooncology. 2001;10:S52.
    • (2001) Psychooncology , vol.10
    • Zachariae, R.1    Pedersen, C.G.2    Christensen, S.3    Bonde-Jensen, A.4    Lehbrink, M.5    Maase, H.6
  • 28
    • 0031089130 scopus 로고    scopus 로고
    • Assessment of self-efficacy and coping with cancer: Development and validation of the Cancer Behavior Inventory
    • Merluzzi TV, Martinez Sanchez MA. Assessment of self-efficacy and coping with cancer: development and validation of the Cancer Behavior Inventory. Health Psychol. 1997;16(2):163-170.
    • (1997) Health Psychol , vol.16 , Issue.2 , pp. 163-170
    • Merluzzi, T.V.1    Martinez Sanchez, M.A.2
  • 29
    • 0034999342 scopus 로고    scopus 로고
    • Self-efficacy for coping with cancer: Revision of the Cancer Behavior Inventory (version 2.0)
    • Merluzzi TV, Nairn RC, Hegde K, Martinez Sanchez MA, Dunn L. Self-efficacy for coping with cancer: revision of the Cancer Behavior Inventory (version 2.0). Psychooncology. 2001;10(3):206-217.
    • (2001) Psychooncology , vol.10 , Issue.3 , pp. 206-217
    • Merluzzi, T.V.1    Nairn, R.C.2    Hegde, K.3    Martinez Sanchez, M.A.4    Dunn, L.5
  • 30
    • 0020527558 scopus 로고
    • The Hospital Anxiety and Depression Scale
    • Zigmond AS, Snaith RP. The Hospital Anxiety and Depression Scale. Acta Psychiatr Scand. 1983;67(6):361-370.
    • (1983) Acta Psychiatr Scand , vol.67 , Issue.6 , pp. 361-370
    • Zigmond, A.S.1    Snaith, R.P.2
  • 31
    • 0027417437 scopus 로고
    • The European Organization for Research and Treatment of Cancer QLQ-C30: A quality-of-life instrument for use in international clinical trials in oncology
    • Aaronson NK, Ahmedzai S, Bergman B, et al. The European Organization for Research and Treatment of Cancer QLQ-C30: a quality-of-life instrument for use in international clinical trials in oncology. J Natl Cancer Inst. 1993;85(5):365-376.
    • (1993) J Natl Cancer Inst , vol.85 , Issue.5 , pp. 365-376
    • Aaronson, N.K.1    Ahmedzai, S.2    Bergman, B.3
  • 32
    • 0033869723 scopus 로고    scopus 로고
    • A 12 country field study of the EORTC QLQ-C30 (version 3.0) and the head and neck cancer specific module (EORTC QLQ-H&N35) in head and neck patients. EORTC Quality of Life Group
    • Bjordal K, de Graeff A, Fayers PM, et al. A 12 country field study of the EORTC QLQ-C30 (version 3.0) and the head and neck cancer specific module (EORTC QLQ-H&N35) in head and neck patients. EORTC Quality of Life Group. Eur J Cancer. 2000;36(14):1796-1807.
    • (2000) Eur J Cancer , vol.36 , Issue.14 , pp. 1796-1807
    • Bjordal, K.1    De Graeff, A.2    Fayers, P.M.3
  • 33
    • 84991145236 scopus 로고
    • Exploratory factor analysis: A users' guide
    • Ferguson E, Cox T. Exploratory factor analysis: a users' guide. Int J Sel Assess. 1993;1(2):84-94.
    • (1993) Int J Sel Assess , vol.1 , Issue.2 , pp. 84-94
    • Ferguson, E.1    Cox, T.2
  • 34
    • 33846123640 scopus 로고    scopus 로고
    • Essential elements of questionnaire design and development
    • Rattray J, Jones MC. Essential elements of questionnaire design and development. J Clin Nurs. 2007;16(2):234-243.
    • (2007) J Clin Nurs , vol.16 , Issue.2 , pp. 234-243
    • Rattray, J.1    Jones, M.C.2
  • 35
    • 0019781018 scopus 로고
    • The Nursing Stress Scale: Development of an instrument
    • Gray-Toft P, Anderson JG. The Nursing Stress Scale: development of an instrument. J Behav Assess. 1981;3(1):11-23.
    • (1981) J Behav Assess , vol.3 , Issue.1 , pp. 11-23
    • Gray-Toft, P.1    Anderson, J.G.2
  • 36
    • 67651081132 scopus 로고    scopus 로고
    • Validation of a Danish version of the Nursing Stress Scale
    • Rask MT, Jensen ML, Zachariae R. Validation of a Danish version of the Nursing Stress Scale. Int J Behav Med. 2006;13(suppl):150.
    • (2006) Int J Behav Med , vol.13 , Issue.SUPPL. , pp. 150
    • Rask, M.T.1    Jensen, M.L.2    Zachariae, R.3
  • 37
    • 84980362887 scopus 로고
    • The measurement of experienced burnout
    • Maslach C, Jackson SE. The measurement of experienced burnout. J Occup Behav. 1981;2:99-113.
    • (1981) J Occup Behav , vol.2 , pp. 99-113
    • Maslach, C.1    Jackson, S.E.2
  • 39
    • 0037824761 scopus 로고    scopus 로고
    • Interacting with cancer patients: The significance of physicians' communication behavior
    • Arora NK. Interacting with cancer patients: the significance of physicians' communication behavior. Soc Sci Med. 2003;57(5):791-806.
    • (2003) Soc Sci Med , vol.57 , Issue.5 , pp. 791-806
    • Arora, N.K.1
  • 40
    • 0027111313 scopus 로고
    • The ideal consultation
    • Fallowfield L. The ideal consultation. Br J Hosp Med. 1992;47(5):364-367.
    • (1992) Br J Hosp Med , vol.47 , Issue.5 , pp. 364-367
    • Fallowfield, L.1
  • 41
    • 0030781784 scopus 로고    scopus 로고
    • Patient satisfaction: A review of issues and concepts
    • Sitzia J, Wood N. Patient satisfaction: a review of issues and concepts. Soc Sci Med. 1997;45(12):1829-1843.
    • (1997) Soc Sci Med , vol.45 , Issue.12 , pp. 1829-1843
    • Sitzia, J.1    Wood, N.2
  • 42
    • 0033151652 scopus 로고    scopus 로고
    • Anxiety and depression in breast cancer patients at low risk of recurrence compared with the general population: A valid comparison?
    • Groenvold M, Fayers PM, Sprangers MA, et al. Anxiety and depression in breast cancer patients at low risk of recurrence compared with the general population: a valid comparison? J Clin Epidemiol. 1999;52(6):523-530.
    • (1999) J Clin Epidemiol , vol.52 , Issue.6 , pp. 523-530
    • Groenvold, M.1    Fayers, P.M.2    Sprangers, M.A.3
  • 43
    • 0036368923 scopus 로고    scopus 로고
    • Communication skills: Some problems in nursing education and practice
    • Chant S, Jenkinson T, Randle J, Russell G. Communication skills: some problems in nursing education and practice. J Clin Nurs. 2002;11(1):12-21.
    • (2002) J Clin Nurs , vol.11 , Issue.1 , pp. 12-21
    • Chant, S.1    Jenkinson, T.2    Randle, J.3    Russell, G.4
  • 44
    • 0030218805 scopus 로고    scopus 로고
    • Helping health professionals involved in cancer care acquire key interviewing skills - The impact of workshops
    • Maguire P, Booth K, Elliott C, Jones B. Helping health professionals involved in cancer care acquire key interviewing skills - the impact of workshops. Eur J Cancer. 1996;32A(9):1486-1489.
    • (1996) Eur J Cancer , vol.32 A , Issue.9 , pp. 1486-1489
    • Maguire, P.1    Booth, K.2    Elliott, C.3    Jones, B.4
  • 45
    • 33344465189 scopus 로고    scopus 로고
    • Transfer of communication skills training from workshop to workplace: The impact of clinical supervision
    • Heaven C, Clegg J, Maguire P. Transfer of communication skills training from workshop to workplace: the impact of clinical supervision. Patient Educ Couns. 2006;60(3):313-325.
    • (2006) Patient Educ Couns , vol.60 , Issue.3 , pp. 313-325
    • Heaven, C.1    Clegg, J.2    Maguire, P.3
  • 46
    • 34548525689 scopus 로고    scopus 로고
    • Do cancer patients always want to talk about difficult emotions? a qualitative study of cancer inpatients communication needs
    • Kvale K. Do cancer patients always want to talk about difficult emotions? A qualitative study of cancer inpatients communication needs. Eur J Oncol Nurs. 2007;11(4):320-327.
    • (2007) Eur J Oncol Nurs , vol.11 , Issue.4 , pp. 320-327
    • Kvale, K.1
  • 47
    • 1842689225 scopus 로고    scopus 로고
    • Doctors' communication of trust, care, and respect in breast cancer: Qualitative study
    • Wright EB, Holcombe C, Salmon P. Doctors' communication of trust, care, and respect in breast cancer: qualitative study. BMJ. 2004;328(7444):864.
    • (2004) BMJ , vol.328 , Issue.7444 , pp. 864
    • Wright, E.B.1    Holcombe, C.2    Salmon, P.3
  • 48
    • 0031228774 scopus 로고    scopus 로고
    • Relational capacity: The foundation for interpersonal nursing practice
    • Hartrick G. Relational capacity: the foundation for interpersonal nursing practice. J Adv Nurs. 1997;26(3):523-528.
    • (1997) J Adv Nurs , vol.26 , Issue.3 , pp. 523-528
    • Hartrick, G.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.