Remediation of polluted surface water outfalls - customer communication and changes in behaviour

Water and Environment Journal

Volumn 26, Issue 2, 2012, Pages 191-199

  Dunk, M J ^a   Owen, A ^b   Mcmath, S M ^a   Arikans, J ^c  

^a Thames Water Crossness ST Works ^*  (United Kingdom)

^b Owen Consulting   (United Kingdom)

^c ENVIRONMENT AGENCY   (United Kingdom)

Author keywords

Behaviour; Communication; Customer; Misconnections; Polluted surface water outfall

Indexed keywords

BEHAVIOUR; CUSTOMER; CUSTOMER BEHAVIOUR; CUSTOMER COMMUNICATIONS; ENVIRONMENTAL POLLUTIONS; MISCONNECTIONS; PIPEWORKS;

COMMUNICATION; CUSTOMER SATISFACTION; OUTFALLS; SALES; SURFACE WATERS;

RIVER POLLUTION;

SURFACE WATER;

EDUCATION; PIPE; REMEDIATION; STAKEHOLDER; SURFACE WATER; WASTEWATER; WATER POLLUTION;

ADOLESCENT; ADULT; ARTICLE; AWARENESS; BEHAVIOR CHANGE; CATCHMENT; CONSUMER ATTITUDE; ECOSYSTEM RESTORATION; FEMALE; HUMAN; MALE; PRIORITY JOURNAL; SEWER OUTFALL; WASTE WATER MANAGEMENT; WATER POLLUTION;

EID: 84860874441     PISSN: 17476585     EISSN: 17476593     Source Type: Journal    
DOI: 10.1111/j.1747-6593.2011.00275.x     Document Type: Article

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