Leader and follower organizational identification: The mediating role of leader behaviour and implications for follower OCB

Journal of Occupational and Organizational Psychology

Volumn 85, Issue 2, 2012, Pages 421-432

  Schuh, Sebastian C ^a   Zhang, Xin an ^b   Egold, Nikolai W ^a   Graf, Matthias M ^a   Pandey, Diwakar ^c   van Dick, Rolf ^a  

^a GOETHE UNIVERSITY   (Germany)

^b SHANGHAI JIAO TONG UNIVERSITY   (China)

^c Universal College of Medical Sciences   (Nepal)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84860675858     PISSN: 09631798     EISSN: 20448325     Source Type: Journal    
DOI: 10.1111/j.2044-8325.2011.02044.x     Document Type: Article

References (35)

1. Bass, B. M. (1985). Leadership and performance beyond expectations. New York, NY: Free Press.
2. Bass, B. M. (1997). Does the transactional-transformational leadership paradigm transcend organizational and national boundaries? American Psychologist, 52, 130-139.
3. Bass, B. M., & Avolio, B. J. (1995). Manual for the multifactor leadership questionnaire: Technical report. Redwood City, CA: Mind Garden.
4. Bliese, P. (2000). Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis. In K. J. Klein & S. W. J. Kozlowski (Eds.), Multilevel theory, research and methods in organizations (pp. 512-556). San Francisco: Jossey-Bass.
5. Brislin, R. W. (1980). Translation and content analysis of oral and written material. In H. C. Triandis & J. W. Berry (Eds.), Handbook of cross-cultural psychology (Vol. 2, pp. 349-444). Boston, MA: Allyn & Bacon.
6. Ellemers, N., de Gilder, D., & Haslam, S. A. (2004). Motivating individuals and groups at work: A social identity perspective on leadership and group performance. Academy of Management Review, 29, 459-478.
7. Felfe, J., & Schyns, B. (2010). Followers' personality and the perception of transformational leadership: Further evidence for the similarity hypothesis. British Journal of Management, 21, 393-410.
8. Fidell, L. S., & Tabachnick, B. G. (2003). Preparatory data analysis. In J. A. Schinka & W. F. Velicer (Vol.Eds.), Handbook of psychology: Research methods in psychology (Vol. 2, pp. 115-142). New York: Wiley.
9. Gautam, T., van Dick, R., Wagner, U., Upadhyay, N., & Davis, A. J. (2005). Organizational citizenship behavior and organizational commitment in Nepal. Asian Journal of Social Psychology, 8, 305-314.
10. George, J. M., & James, L. R. (1993). Personality, affect, and behavior in groups revisited: Comment on aggregation, level of analysis, and a recent application of within and between analysis. Journal of Applied Psychology, 78, 798-804.
11. Hambrick, D. C., & Mason, P. A. (1984). Upper echelons: The organization as a reflection of its top managers. Academy of Management Review, 9, 193-206.
12. Hofmann, D. A., & Gavin, M. B. (1998). Centering decisions in hierarchical linear models: Theoretical and methodological implications for organizational science. Journal of Management, 23, 623-641.
13. Hofmann, D. A., Griffin, M. A., & Gavin, M. B. (2000). The application of hierarchical linear modeling to organizational research. In K. J. Klein & S. W. J. Kozlowski (Eds.), Multilevel theory, research, and methods in organizations (pp. 467-511). San Francisco: Jossey-Bass.
14. Johnson, S. A., & Ashforth, B. E. (2008). Externalization of employment in a service environment: The role of organizational and customer identification. Journal of Organizational Behavior, 29, 287-309.
15. Kark, R., Shamir, B., & Chen, G. (2003). The two faces of transformational leadership: Empowerment and dependency. Journal of Applied Psychology, 88, 246-255.
16. Kirkman, B. L., Chen, G., Farh, J. L., Chen, Z. X., & Lowe, K. B. (2009). Individual power distance orientation and follower reactions to transformational leaders: A cross-level, cross-cultural examination. Academy of Management Journal, 52, 744-764.
17. Lee, K., & Allen, N. J. (2002). Organizational citizenship behavior and workplace deviance: The role of affect and cognitions. Journal of Applied Psychology, 87, 131-142.
18. Liao, H., & Chuang, A. (2007). Transforming service employees and climate: A multilevel, multisource examination of transformational leadership in building long-term service relationships. Journal of Applied Psychology, 92, 1006-1019.
19. Lichtenstein, D. R., Netemeyer, R. G., & Maxham III, J. G. (2010). The relationships among manager-, employee-, and customer-company identification: Implications for retail store financial performance. Journal of Retailing, 86, 85-93.
20. MacKinnon, D. P., Lockwood, C. M., Hoffman, J. M., West, S. G., & Sheets, V. (2002). A comparison of methods to test mediation and other intervening variables effects. Psychological Methods, 7, 83-104.
21. Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13, 103-123.
22. Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of Vocational Behavior, 66, 358-384.
23. Riketta, M., & van Dick, R. (2009). Commitment's place in the literature. In H. J. Klein, T. E. Becker, & J. P. Meyer (Eds.), Commitment in organizations: Accumulated wisdom and new directions (pp. 69-95). New York: Taylor & Francis.
24. Schneider, B., Ehrhart, M. G., Mayer, D. M., Saltz, J. L., & Niles-Jolly, K. (2005). Understanding organizational-customer linkages in service settings. Academy of Management Journal, 48, 1017-1032.
25. Schuh, S. C., Egold, N. W., & van Dick, R. (2011). Toward understanding the role of organizational identification in service settings: A multilevel study spanning leaders, service employees, and customers. European Journal of Work and Organizational Psychology. Advance Online Publication. doi:
26. Shamir, B., House, R. J., & Arthur, M. B. (1993). The motivational effects of charismatic leadership: A self-concept based theory. Organization Science, 4, 577-594.
27. Taylor, A. B., MacKinnon, D. P., & Tein, J. Y. (2008). Tests of the three-path mediated effect. Organizational Research Methods, 11, 241-269.
28. Tsui, A. S., & O'Reilly, C. A. (1989). Beyond simple demographic effects: The importance of relational demography in superior-subordinate dyads. Academy of Management Journal, 32, 402-423.
29. Tyler, T. R., & Blader, S. L. (2003). The group engagement model: Procedural justice, social identity, and cooperative behavior. Personality and Social Psychology Review, 7, 349-361.
30. van Dick, R., Hirst, G., Grojean, M. W., & Wieseke, J. (2007). Relationships between leader and follower organizational identification and implications for follower attitudes and behaviour. Journal of Occupational and Organizational Psychology, 80, 133-150.
31. van Dick, R., & Schuh, S. C. (2010). My boss' group is my group: Experimental evidence for the leader-follower identity transfer. Leadership & Organization Development Journal, 31, 551-563.
32. van Knippenberg, D., & Hogg, M. A. (2003). A social identity model of leadership effectiveness in organizations. Research in Organizational Behavior, 25, 243-295.
33. Walumbwa, F. O., Avolio, B. J., & Zhu, W. (2008). How transformational leadership weaves its influence on individual job performance: The role of identification and efficacy beliefs. Personnel Psychology, 61, 793-825.
34. Wieseke, J., Ahearne, M., Lam, S. K., & van Dick, R. (2009). The role of leaders in internal marketing. Journal of Marketing, 73, 123-145.
35. Yukl, G. (2010). Leadership in organizations. Englewood Cliffs, NJ: Prentice Hall.