Multiple Conversations During Organizational Meetings: Development of the Multicommunicating Scale

Management Communication Quarterly

Volumn 26, Issue 2, 2012, Pages 195-223

  Stephens, Keri K ^a  

^a UNIVERSITY OF TEXAS AT AUSTIN   (United States)

Author keywords

availability; information and communication technologies; meetings; mobile phone; multicommunicating; multitasking; practice; scale development; smartphones; strategy

Indexed keywords

EID: 84859830020     PISSN: 08933189     EISSN: 15526798     Source Type: Journal    
DOI: 10.1177/0893318911431802     Document Type: Article

References (49)

1. Ballard D.I.,Seibold D.R.Organizational members' communication and temporal experience: Scale development and validation.Communication Research. 2004;31:135-172.
2. Baron N.S.Always on: Language in an online and mobile world. Oxford, UK: Oxford University Press; 2010:.
3. Baron N.Handbook of mobile communication studies. Katz J.E., ed. Cambridge, MA: MIT Press; 2008:117-194.
4. Bagozzi P.R.,Youjae Y.On the evaluation of structural equation models.Journal of the Academy of Marketing Science. 1988;16:74-94.
5. Belanger F.,Watson-Manheim M.B.Virtual teams and multiple-media: Structuring media use to attain strategic goals.Group Decision and Negotiation. 2006;15:299-321.
6. Brown P.,Levinson S.Politeness: Some universals in language usage. Cambridge, UK: Cambridge University Press; 1987:.
7. Cameron A.F.,Webster J.Relational outcomes of multicommunicating: Integrating incivility and social exchange perspectives.Organization Science. 2010;22:754-771.
8. Campbell S.Perceptions of mobile phones in college classrooms: Ringing, cheating, and classroom policies.Communication Education. 2006;55:280-294.
9. ChudobaK. M.Watson-ManheimM. B.LeeC. S.CrowstonK. (2005). Meet me in cyberspace: Meetings in the distributed work environment. Paper presented at the Academy of Management Conference, Honolulu, HI. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.80.6318&rep=rep1&type=pdf.
10. Corley K.G.,Gioia D.A.Building theory about theory building: What constitutes a theoretical contribution?.Academy of Management Review. 2011;36:12-32.
11. Dennis A.R.,Rennecker J.A.,Hansen S.Invisible whispering: Restructuring collaborative decision making with instant messaging.Decision Sciences. 2010;41:845-886.
12. DeVellis R.F.Scale development: Theory and applications. Thousand Oaks, CA: SAGE; 2003:.
13. Fulk J.,Gould J.J.Features and contexts in technology research: A modest proposal for research and reporting.Journal of Computer-Mediated Communication. 2009;14:764-770.
14. Giddens A.The constitution of society: Outline of the theory of structuration. Berkeley, CA: University of California Press; 1984:.
15. Cambridge handbook of strategy as practice. Golsorkhi D.Rouleau L.Seidl D.Vaara E., ed. New York, NY: Cambridge University Press; 2010:1-22.
16. HorriganJ. (2008, March). Mobile access to data and information (The Pew Internet and American Life Project). Retrieved from http://www.pewinternet.org/pdfs/PIP_Mobile.Data.Access.pdf.
17. Hu L.,Bentler P.M.Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives.Structural Equation Modeling: A Multidisciplinary Journal. 1999;6:1-55.
18. Jarvenpaa S.L.,Lang K.R.Managing the paradoxes of mobile technology.Information Systems Management. 2005;22:7-23.
19. Jarzabkowski P.,Seidl D.The role of meetings in the social practice of strategy.Organization Studies. 2008;29:1391-1426.
20. Katz J.E.Mobile media and communication: Some important questions.Communication Monographs. 2007;74:389-394.
21. Kelly L.,Keaten J.A.Development of the affect for communication channels scale.Journal of Communication. 2007;57:349-365.
22. Kim H.,Kim G.J.,Park H.W.,Rice R.E.Configurations of relationships in different media: FtF, email, instant messenger, mobile phone, and SMS.Journal of Computer-Mediated Communication. 2007;12:1183-1207.
23. Ling R.San Francisco, CA: Morgan Kaufman; 2004:.
24. Mahatanankoon P.,O'Sullivan P.Attitude toward mobile text messaging: An expectancy-based perspective.Journal of Computer-Mediated Communication. 2008;13:973-992.
25. Mazmanian M.,Orlikowski W.J.,Yates J.Designing ubiquitous information environments: Socio-technical issues and challenges. Sorensen C.Yoo Y.Lyytinen K.DeGross J., ed. New York, NY: Springer; 2005:.
26. Mejias R.J.The interaction of process losses, process gains, and meeting satisfaction within technology-supported environments.Small Group Research. 2007;38:156-194.
27. Miller V.D.,Poole M.S.,Seibold D.R.,Myers K.K.,Park H.S.,Monge P.,... Shumate M.Advancing research in organizational communication through quantitative methodology.Management Communication Quarterly. 2011;25:4-58.
28. Ophir E.,Nass C.,Wagner A.D.Cognitive control in media multitaskers.Proceedings National Academy of Science, USA. 2009;106:15583-15587.
29. Orlikowski W.J.Using technology and constituting structures: A practice lens for studying technology in organizations.Organization Science. 2000;11:404-428.
30. Reinsch N.L.,Turner J.W.,Tinsley C.H.Multicommunicating: A practice whose time has come?.Academy of Management Review. 2008;33:391-403.
31. Rennecker J.A.,Dennis A.R.,Hansen S.Handbook of Group Decision and Negotiation: Advances in Group Decision and Negotiation. Kilgour D.M.Eden C., ed. New York, NY: Springer; 2010:25-45.
32. Rice R.E.,Hiltz S.R.,Spencer D.Learning together online: Research on asynchronous learning. Hiltz S.R.Goldman R., ed. Mahwah, NJ: Erlbaum; 2004:215-237.
33. Rogers R.D.,Monsell S.Costs of a predictable switch between simple cognitive tasks.Journal of Experimental Psychology. 1995;124:207-231.
34. Sawhney H.Strategies for increasing the conceptual yield of new technologies research.Communication Monographs. 2007;74:395-401.
35. Spee A.P.,Jarzabkowski P.Strategic planning as communicative process.Organization Studies. 2011;32:1217-1245.
36. Spee A.P.,Jarzabkowski P.Strategy tools as boundary objects.Strategic Organization. 2009;7:223-232.
37. Stephens K.K.The successive use of information and communication technologies at work.Communication Theory. 2007;17:486-509.
38. Stephens K.K.,Cho J.,Ballard D.I.Simultaneity, sequentiality, and speed: Organizational messages about multiple-task completion.Human Communication Research. 2012;38 (1): 23-47.
39. Stephens K.K.,Davis J.D.The social influences on electronic multitasking in organizational meetings.Management Communication Quarterly. 2009;23:63-83.
40. Stephens K.K.,Rains S.A.Information and communication technology sequences and message repetition in interpersonal interaction.Communication Research. 2011;38:101-122.
41. Stephens K.K.,Sørnes J. O,Rice R.E.,Browning L.D.,Sætre A.S.Discrete, sequential, and follow-up use of information and communication technology by managerial knowledge workers.Management Communication Quarterly. 2008;22:197-231.
42. Stroop J.R.Studies of interference in serial verbal reactions.Journal of Experimental Psychology. 1935;18:643-662.
43. Tabachnick B.G.,Fidell L.S.Using multivariate statistics. 2001). Using multivariate statistics (4th ed.). New York, NY: HarperCollins.New York, NY: HarperCollins; 2001:.
44. Tracy K.,Dimock A.Meetings: Discursive sites for building and fragmenting community.Communication Yearbook. 2004;28:127-165.
45. Turner J.W.,Reinsch N.L.The business communicator as presence allocator: Multi-communicating, equivocality, and status at work.Journal of Business Communication. 2007;44:36-58.
46. Turner J.W.,Reinsch N.L.Successful and unsuccessful multicommunication episodes: Engaging in dialogue or juggling messages?.Information System Frontiers. 2010;12:277-285.
47. Wasson C.Multitasking during virtual meetings.Human Resource Planning. 2004;27:47-60.
48. Watson-Manheim M.B.,Belanger F.Communication media repertoires: Dealing with the multiplicity of media choices.MIS Quarterly. 2007;31:267-293.
49. Whittington R.Strategy as practice.Long Range Planning. 1996;29:731-735.