Should you search the internet for information about your acute symptom?

Telemedicine and e-Health

Volumn 18, Issue 3, 2012, Pages 213-218

  North, Frederick ^a   Ward, William J ^a   Varkey, Prathibha ^a   Tulledge Scheitel, Sidna M ^a  

^a MAYO CLINIC   (United States)

Author keywords

e health; telehealth; telemedicine

Indexed keywords

ABDOMINAL PAIN; CHEST PAIN; EHEALTH; INTERNET SEARCHES; TELEHEALTH;

HEALTH; MEDICAL COMPUTING; SEARCH ENGINES; TELEMEDICINE; WEBSITES;

INTERNET;

ARTICLE; CLASSIFICATION; DECISION SUPPORT SYSTEM; FACTUAL DATABASE; HUMAN; INFORMATION RETRIEVAL; INTERNET; METHODOLOGY; PATIENT EDUCATION; STATISTICS; TELEMEDICINE;

DATABASES, FACTUAL; DECISION MAKING, COMPUTER-ASSISTED; HUMANS; INFORMATION STORAGE AND RETRIEVAL; INTERNET; PATIENT EDUCATION AS TOPIC; TELEMEDICINE;

EID: 84859521007     PISSN: 15305627     EISSN: 15563669     Source Type: Journal    
DOI: 10.1089/tmj.2011.0127     Document Type: Article

References (20)

1. Fox S. Health information is a popular pursuit online. Available at www.pewinternet.org/Reports/2011/HealthTopics/Part-1/Internet-access.aspx(last accessed May 30, 2011).
2. Health Information National Trends Survey (HINTS) codebook. Available at http://hints.cancer.gov/dataset.jsp (last accessed May 30, 2011).
3. North F, Varkey P, Laing B, et al. Are e-health Web users looking for different symptom information than callers to triage centers? Telemed J E Health 2011;17:19-24.
4. Eysenbach G, Kohler C. How do consumers search for and appraise health information on the World Wide Web? Qualitative study using focus groups, usability tests, and in-depth interviews. BMJ 2002;324:573-577. (Pubitemid 34214337)
5. Hitwise.com search engine analysis. Available at www.hitwise.com/us/ datacenter/main/dashboard-23984.html?gclid=COPd85b4j6kCFQsCbAodLDnBpA (last accessed May 30, 2011).
6. McGinn T, Wyer PC, Newman TB, et al. Tips for learners of evidence-based medicine: 3. Measures of observer variability (kappa statistic). CMAJ 2004;171:1369-1373. (Pubitemid 39573841)
7. Harris PA, Taylor R, Thielke R, et al. Research electronic data capture (REDCap)-a metadata-driven methodology and workflow process for providing translational research informatics support. J Biomed Inform 2009;42:377-381.
8. Yanovski SZ, Yanovski JA, Malley JD, et al. Telephone triage by primary care physicians. Pediatrics 1992;89:701-706.
9. Derkx HP, Rethans J-JE, Maiburg BH, et al. Quality of communication during telephone triage at Dutch out-of-hours centres. Patient Educ Counsel 2009;74:174-178.
10. Briggs JK. Telephone triage protocols for nurses, 3rd ed. Philadelphia: Lippincott William & Wilkins, 2007.
11. Katz HP. Telephone medicine triage and training for primary care, 2nd ed. Philadelphia: F.A. Davis, 2001.
12. Thompson DA. Adult telephone protocols, 2nd ed. Elk Grove Village, IL: American Academy of Pediatrics, 2009.
13. Wheeler S. Telephone triage protocols for adult populations. New York: McGraw-Hill, 2009.
14. North F, Varkey P. How serious are the symptoms of callers to a telephone triage call centre? J Telemed Telecare 2010;16:383-388.
15. Sagaram S, Walji M, Meric-Bernstam F, et al. Inter-observer agreement for quality measures applied to online health information. Stud Health Technol Inform 2004;107:1308-1312.
16. Google Adwords keyword tool. Available at www.adwords.google.com (last accessed May 30, 2011).
17. National Hospital Ambulatory Medical Care Survey (NHAMCS). Available at www.cdc.gov/nchs/ahcd.htm (last accessed May 30, 2011).
18. National Hospital Ambulatory Medical Care Survey: 2008 emergency department summary tables. Available at www.cdc.gov/nchs/data/ahcd/nhamcs- emergency/nhamcsed2008.pdf (last accessed May 30, 2011).
19. Galdas PM, Cheater F, Marshall P. Men and health help-seeking behaviour: Literature review. J Adv Nurs 2005;49:616-623. (Pubitemid 40417364)
20. White AK, Johnson M. Men making sense of their chest pain-niggles, doubts and denials. J Clin Nurs 2000;9:534-541.