Are e-health web users looking for different symptom information than callers to triage centers?

Telemedicine and e-Health

Volumn 17, Issue 1, 2011, Pages 19-24

  North, Frederick ^a   Varkey, Prathibha ^a   Laing, Brian ^a   Cha, Steven S ^a   Tulledge Scheitel, Sidna ^a  

^a MAYO CLINIC   (United States)

Author keywords

Internet; symptom assessment; telemedicine; telephone triage

Indexed keywords

CALL CENTERS; CHRONIC CONDITIONS; EHEALTH; INTERNET USERS; RELATIVE FREQUENCIES; SYMPTOM ASSESSMENT; WEB USERS;

RATING; TELECOMMUNICATION NETWORKS; TELEMEDICINE; TELEPHONE; TELEPHONE SETS; WORLD WIDE WEB;

INTERNET;

ADOLESCENT; ADULT; AGED; ALGORITHM; ARTICLE; EMERGENCY HEALTH SERVICE; FEMALE; HEALTH EDUCATION; HUMAN; INFORMATION DISSEMINATION; INTERNET; MALE; METHODOLOGY; MIDDLE AGED; NOSE DISEASE; ORGANIZATION AND MANAGEMENT; PAIN; PATHOLOGY; PATIENT EDUCATION; RETROSPECTIVE STUDY; STATISTICS; TELEPHONE; UNITED STATES; UTILIZATION REVIEW;

ADOLESCENT; ADULT; AGED; ALGORITHMS; FEMALE; HEALTH EDUCATION; HOTLINES; HUMANS; INFORMATION DISSEMINATION; INTERNET; MALE; MIDDLE AGED; MINNESOTA; NOSE DISEASES; PAIN; PATIENT EDUCATION AS TOPIC; RETROSPECTIVE STUDIES; STATISTICS AS TOPIC; TRIAGE; UNITED STATES; YOUNG ADULT;

EID: 79751510439     PISSN: 15305627     EISSN: 15563669     Source Type: Journal    
DOI: 10.1089/tmj.2010.0120     Document Type: Article

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