Who cares for empathy?

QJM: An International Journal of Medicine

Volumn 105, Issue 3, 2012, Pages 287-290

  Schattner, A ^a,b  

^a KAPLAN MEDICAL CENTER   (Israel)

^b HEBREW UNIVERSITY   (Israel)

Author keywords

[No Author keywords available]

Indexed keywords

CLINICAL PRACTICE; DOCTOR PATIENT RELATION; EMPATHY; HEALTH CARE QUALITY; HOSPITALIZATION; HUMAN; INTERPERSONAL COMMUNICATION; MEDICAL EDUCATION; NOTE; PATIENT AUTONOMY; PATIENT CARE; PATIENT COMPLIANCE; PHYSICIAN ATTITUDE; PRIORITY JOURNAL; PROFESSIONAL COMPETENCE; QUALITY OF LIFE; RISK FACTOR; SURVIVAL;

EID: 84857582402     PISSN: 14602725     EISSN: 14602393     Source Type: Journal    
DOI: 10.1093/qjmed/hcr215     Document Type: Note

References (33)

1. Epstein RM, Hundert EM. Defining and assessing professional competence. JAMA 2002; 287:226-35.
2. Leckie J, Bull R, Vrij A. The development of a scale to discover outpatients' perceptions of the relative desirability of different elements of doctors' communication behaviours. Patient Educ Couns 2006; 64:69-77.
3. Larson EB, Yao X. Clinical empathy as emotional labor in the patient-physician relationship. JAMA 2005; 293:1100-6.
4. Churchill LR, Schenck D. Healing skills for medical practice. Ann Intern Med 2008; 149:720-4.
5. Eisenberg DM, Kessler RC, Van Rompay MI, et al. Perceptions about complementary therapies relative to conventional therapies among adults who use both: results from a national survey. Ann Intern Med 2001; 135:344-51.
6. Marvel KM, Epstein RM, Flowers K, Beckman HB. Soliciting the patient's agenda. Have we improved? JAMA 1999; 281:283-7.
7. Levinson W, Gorawara-Bhat R, Lamb J. A study of patient clues and physician responses in primary care and surgical settings. JAMA 2000; 284:1021-7.
8. Morse Ds, Edwardsen EA, Gordon HS. Missed opportunities for interval empathy in lung cancer communication. Arch Intern Med 2008; 168:1853-8.
9. Ruiz-Moral R, Perez Rodriguez E, Perula de Torres LA, de la Torre J. Physician-patient communication: a study on the observed behaviours of specialty physicians and the way their patients perceive them. Patient Educ Couns 2006; 64:242-8.
10. Rozanski A, Blumenthal JA, Kaplan J. Impact of psychological factors on the pathogenesis of cardiovascular disease and implications for therapy. Circulation 1999; 99:2192-217.
11. Smith RC. Patient-Centered Interviewing: an Evidence-Based Method. Philadelphia, Lippincott Williams and Wilkins, 2002.
12. Little P, Everitt H, Williamson I, Warner G, Moore M, Gould C, et al. Preferences of patients for patient centred approach to consultation in primary care: observational study. BMJ 2001; 322:468-72.
13. Roter DL, Hall JA, Katz NR. Relations between physicians' behaviors and analogue patients' satisfaction, recall, and impressions. Med Care 1987; 25:437-51.
14. Little P, Everitt H, Williamson I, Warner G, Moore M, Gould C, et al. Observational study of effect of patient centredness and positive approach on outcomes of general practice consultations. BMJ 2001; 323:908-11.
15. Kim SS, Kaplowitz S, Johnston MV. The effects of physician empathy on patient satisfaction and compliance. Eval Health Prof 2004; 27:237-51.
16. Kaplan SH, Greenfield S, Ware JE Jr. Assessing the effects of physician-patient interactions on the outcomes of chronic disease. Med Care 1989; 27(3 Suppl.):S110-27.
17. Rakel DP, Hoeft TJ, Barrett BP, Chewning BA, Craig BM, Niu M. Practitioner empathy and the duration of the common cold. Fam Med 2009; 41:494-501.
18. Shanafelt TD, Bowen DA, Venkat C, Slager SL, Zent CS, Kay NE, et al. The physician-patient relationship and quality of life: lessons from chronic lymphocytic leukemia. Leuk Res 2009; 33:263-70.
19. Kaptchuck TJ, Friedlander E, Kelley JM, Sanchez MN, Kokkotou E, Singer JP, et al. Placebos without deception: a randomized controlled trial in irritable bowel syndrome. Plos One 2010; 5:e15591.
20. Hojat M, Louis DZ, Markham FW, Wender R, Rabinowitz C, Gonnella JS. Physicians' empathy and clinical outcomes for diabetic patients. Acad Med 2011; 86:359-64.
21. Parchman ML, Zeber JE, Palmer RF. Participatory decision making, patient activation, medication adherence, and intermediate clinical outcomes in type 2 diabetes: a STARNet study. Ann Fam Med 2010; 8:410-7.
22. Wilson SR, Strub P, Buist AS, Knowles SB, Lavori PW, Lapidus J, Vollmer WM. Better Outcomes of Asthma Treatment (BOAT) Study Group. Shared treatment decision making improves adherence and outcomes in poorly controlled asthma. Am J Respir Crit Care Med 2010; 181:566-77.
23. Shanafelt TD, Bradley KA, Wipf JE, Back AL. Burnout and self-reported patient care in an internal medicine residency program. Ann Intern Med 2002; 136:358-67.
24. Halpern J. Empathy and patient-physician conflicts. J Gen Intern Med 2007; 22:696-700.
25. Schattner A. The silent dimension. Expressing humanism in each medical encounter. Arch Intern Med 2009; 169:1095-9.
26. Yedidia MJ, Gillespie CC, Kachur E, Schwartz ND, Ockene J, Chepaitis AE, et al. Effects of communications training on medical student performance. JAMA 2003; 290:1157-65.
27. Branch WT Jr, Frankel R, Gracey CF, Haidet PM, Weissmann PF, Cantey P, et al. A good clinician and a caring person: longitudinal faculty development and the enhancement of the human dimensions of care. Acad Med 2009; 84:117-25.
28. Stepien KA, Baernstein A. Educating for empathy. J Gen Intern Med 2006; 21:524-30.
29. Krasner MS, Epstein RM, Beckman H, Suchman AL, Chapman B, Mooney CJ, Quill TE. Association of an educational program in mindful communication with burnout, empathy, and attitudes among primary care physicians. JAMA 2009; 302:1284-93.
30. Hojat M, Vergare MJ, Maxwell K, Brainard G, Herrine SK, Isenberg GA, et al. The devil is in the third year: a longitudinal study of the erosion of empathy in medical school. Acad Med 2009; 84:1182-91.
31. Moyer CA, Arnold A, Quaintance J, Braddock C, Spickard A 3rd, Wilson D, et al. What factors create a humanistic doctor? A nationwide survey of fourth-year medical students. Acad Med 2010; 85:1800-7.
32. Charon R. Narrative medicine. A model for empathy, reflection, profession and trust. JAMA 2001; 286:1897-902.
33. Winseman J, Malik A, Morison J, Balkoski V. Student's views on factors affecting empathy in medical education. Acad Psychiatry 2009; 33:484-91.