Making museum tours better: Understanding what a guided tour really is and what a tour guide really does

Museum Management and Curatorship

Volumn 27, Issue 1, 2012, Pages 35-52

  Best, Katie ^a  

^a LONDON SCHOOL OF ECONOMICS   (United Kingdom)

Author keywords

Conversation Analysis; docents; electronic guides; museum management; tour guides; visitor experience; visitor services; workplace studies

Indexed keywords

EID: 84857089106     PISSN: 09647775     EISSN: None     Source Type: Journal    
DOI: 10.1080/09647775.2012.644695     Document Type: Article

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