What makes consumers use VoIP over mobile phones? Free riding or consumerization of new service

Telecommunications Policy

Volumn 36, Issue 4, 2012, Pages 311-323

  Shin, Dong Hee ^a  

^a Sungkyunkwan University   (South Korea)

Author keywords

Adoption; Consumer behavior; Convergence services; Mobile VoIP; Policy

Indexed keywords

ADOPTION; CONSUMER ACCEPTANCE; CONVERGENCE SERVICES; EASE OF USE; FREE RIDING; IN-DEPTH ANALYSIS; MANAGERIAL IMPLICATIONS; MARKET DYNAMICS; MARKETING STRATEGY; MOBILE VOIP; NEW SERVICES; PERCEIVED EASE OF USE; PERCEIVED USEFULNESS; POLICY DEVELOPMENT; POLICY IMPLICATIONS; QUALITY FACTORS; SERVICE QUALITY; TECHNOLOGICAL INNOVATION; TECHNOLOGY ACCEPTANCE MODEL; VOICE OVER INTERNET PROTOCOL;

CONSUMER BEHAVIOR; INTERNET TELEPHONY; PUBLIC POLICY;

VOICE/DATA COMMUNICATION SYSTEMS;

EID: 84856807255     PISSN: 03085961     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.telpol.2012.01.004     Document Type: Article

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