User's perceived service quality of mobile communications: Experience from Ethiopia

International Journal of Quality and Reliability Management

Volumn 26, Issue 7, 2009, Pages 699-711

  Negi, Rakshit ^a  

^a ADDIS ABABA UNIVERSITY   (Ethiopia)

Author keywords

Customer satisfaction; Customer services quality; Ethiopia; Mobile communication systems; SERVQUAL

Indexed keywords

EID: 70349628592     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710910975769     Document Type: Article

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