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Volumn 48, Issue 1, 2012, Pages 62-92

Making service improvement happen: The importance of social context

Author keywords

climate; context; hospital; service improvement; social

Indexed keywords


EID: 84856182374     PISSN: 00218863     EISSN: 15526879     Source Type: Journal    
DOI: 10.1177/0021886310388939     Document Type: Article
Times cited : (11)

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