Development and validation of patient satisfaction instrument

Leadership in Health Services

Volumn 25, Issue 1, 2012, Pages 27-38

  Manaf, Noor Hazilah Abd ^a   Mohd, Dinon ^a   Abdullah, Kalthom ^a  

^a INTERNATIONAL ISLAMIC UNIVERSITY MALAYSIA   (Malaysia)

Author keywords

Health care; Healthcare management; Managers; Patient care; Patient satisfaction; Patients; User satisfaction; Validity and reliability

Indexed keywords

EID: 84856166886     PISSN: 17511879     EISSN: None     Source Type: Journal    
DOI: 10.1108/17511871211198052     Document Type: Article

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