A tropological theory of institutionalization

Organization Studies

Volumn 33, Issue 1, 2012, Pages 7-38

  Sillince, John A A ^a   Barker, James R ^b  

^a UNIVERSITY OF STRATHCLYDE   (United Kingdom)

^b DALHOUSIE UNIVERSITY   (Canada)

Author keywords

deinstitutionalization; institution; institutionalization; rhetoric; ritual; trope

Indexed keywords

EID: 83655164323     PISSN: 01708406     EISSN: 17413044     Source Type: Journal    
DOI: 10.1177/0170840611425735     Document Type: Article

References (168)

1. Abetti Pier A.Case study: Jack Welch's creative revolutionary transformation of General Electric and the Thermidorean reaction (1981-2004.Creativity and Innovation Management. 2006;15:74-84.
2. Allio Robert J.The seven faces of leadership. New Delhi: Tatu McGraw Hill; 2003:.
3. Alpaslan C. Murat,Babb Marin,Green Sandy E.,Mitroff Ian I.Inquiry on inquiry: scientific inquiry as a reflective process.Journal of Management Inquiry. 2006;15:7-16.
4. Amernic Joel,Craig Russell,Tourish Dennis.The transformational leader as pedagogue, physician, architect, commander and saint: Five root metaphors in Jack Welch's letters to stockholders of General Electric.Human Relations. 2007;60:1839-1872.
5. Amis John,Slack Trevor,Hinings C. R.The pace, sequence and linearity of radical change.Academy of Management Journal. 2004;47:15-39.
6. Anand N.,Watson Mary R.Tournament rituals in the evolution of fields: The case of the Grammy Awards.Academy of Management Journal. 2004;47:59-80.
7. Ansari Shahzad M.,Fiss Peer C.,Zajac Edward J.Made to fit: How practices vary as they diffuse.Academy of Management Journal. 2010;35:67-92.
8. Armenakis Achilles,Fredenberger William,Cherones Linda,Feild Hubert,Giles William,Holley William.Symbolism used by business turnaround change agents.International Journal of Organizational Analysis. 1996;4:123-134.
9. Ashforth Blake E.,Fried Yitzhak.The mindlessness of organizational behaviors.Human Relations. 1988;41:305-329.
10. Ashforth Blake E.,Kreiner Glen E.,Fugate Mel.All in a day's work: Boundaries and micro role transitions.Academy of Management Review. 2000;25:472-491.
11. Barker James R.The discipline of teams: Participation and concertive control. Thousand Oaks, CA: Sage; 1999:.
12. Barley Stephen R.,Tolbert Pamela S.Institutionalization and structuration: Studying the links between action and institution.Organization Studies. 1997;18:93-118.
13. Bartlett Christopher A.,Wozny A.GE's two decade transformation: Jack Welch's leadership. Harvard Business School; 2005:.
14. Battilana J.Agency and institutions: The enabling role of individuals' social position.Organization. 2006;13:653-677.
15. Battilana Julie,D'Aunno ThomasInstitutional work: Actors and agency in institutional studies of organizations. Lawrence Thomas B.Suddaby RoyLeca Bernard, ed. Cambridge, UK: Cambridge University Press; 2009:31-58.
16. Bell C.Ritual theory, ritual practice. Oxford, UK: Oxford University Press; 1992:.
17. Bell C.Ritual: Perspectives and dimensions. Oxford, UK: Oxford University Press; 1997:.
18. Berger Peter,Luckmann ThomasThe social construction of reality. Harmondsworth, UK: Penguin; 1967:.
19. Bourque N.,Johnson G.The Oxford handbook of organizational decision making. Hodgkinson G. P.Starbuck W. H., ed. Oxford, UK: Oxford University Press; 2008:552-565.
20. Bower Joseph L.,Dial J.Jack Welch: General Electric's revolutionary. Harvard Business School; 1994:.
21. Burke KennethA rhetoric of motives. Berkeley: University of California Press; 1969:.
22. Burke KennethThe rhetoric of religion: Studies in logology. Berkeley: University of California Press; 1970:.
23. Burke KennethAttitudes toward history. 1984). Attitudes toward history. 3rd edition. Berkeley: University of California Press.Berkeley: University of California Press; 1984:.
24. Carlsen Arne.Organizational becoming as dialogic imagination of practice: The case of the Indomitable Gauls.Organization Science. 2006;17:132-151.
25. Carpenter Mason A.,Golden Brian R.Perceived managerial discretion: A study of cause and effect.Strategic Management Journal. 1997;18:187-207.
26. Child John.Strategic choice in the analysis of action, structure, organizations and environment.Organization Studies. 1997;18:43-77.
27. Clegg Stewart R.,Courpasson David,Phillips NelsonPower in organizations. London: Sage; 2006:.
28. Clemens Elizabeth S.,Cook James M.Politics and institutionalism: Explaining durability and change.Annual Review of Sociology. 1999;25:441-467.
29. Collingwood Harris,Coutu Diane C.Jack on Jack.Harvard Business Review. 2002;80 (February): 88-91.
30. Collins R.Theoretical sociology. San Diego, CA: Harcourt Brace Jovanovitch; 1988:.
31. Cooper David J.,Ezzamel Mahmoud,Willmott HughThe Sage handbook of organizational institutionalism. Greenwood R.Oliver C.Suddaby R.Sahlin K., ed. Los Angeles, CA: Sage; 2008:.
32. Cooren FrancoisInteracting and organizing: Analyses of a board meeting. Mahwah, NJ: Lawrence Erlbaum; 2007:.
33. Cooren Francois,Brummans Boris H.J. M.,Charrieras Damien.The coproduction of organizational presence: A study of Médecins Sans Frontières in action.Human Relations. 2008;61:1339-1370.
34. Cornelissen Joep.Beyond compare: Metaphor in organization theory.Academy of Management Review. 2005;30:751-764.
35. Cornelissen Joep P.Metonymy in language about organizations: A corpus-based study of company names.Journal of Management Studies. 2008;45:79-99.
36. Dacin M.T.,Munir K.A.,Tracey P.Formal dining at Cambridge Colleges: Linking ritual performance and institutional maintenance.Academy of Management Journal. 2010;53:1393-1418.
37. Deetz StanEngaging organizational communication: Theory and research. May S.Mumby D., ed. London: Sage; 2005:85-91.
38. DiMaggio P.J.,Mullen A.L.Enacting community in progressive America: Civic rituals in national music week, 1924.Poetics. 2000;27:135-162.
39. Djelic Marie-Laurie,Quack SigridThe Sage handbook of organizational institutionalism. Greenwood R.Oliver C.Suddaby R.Sahlin K., ed. Los Angeles, CA: Sage; 2008:299-325.
40. Donnellon Anne,Gray Barbara,Bougon Michel G.Communication, meaning and organized action.Administrative Science Quarterly. 1986;31:43-55.
41. Douglas MaryHow institutions think. 1986). How institutions think, 1st edition. Syracuse, NY: Syracuse University Press.Syracuse, NY: Syracuse University Press; 1986:.
42. Durkheim EmilThe elementary forms of religious life. Oxford, UK: Oxford University Press; 1912/2008:.
43. Edelman M.The symbolic uses of politics. New York: Harper & Row; 1966:.
44. Elderkin Kenton W.,Bartlett Christopher A.General Electric: Jack Welch's second wave (A). Harvard Business School; 1993:.
45. Elsbach Kimberley D.Companion to organizations. Baum J., ed. Oxford, UK: Blackwell; 2002:37-57.
46. Emirbayer Mustafa,Ann Mische Ann.What is agency?.American Journal of Sociology. 1998;103:962-1024.
47. Espeland W.N.,Stevens M.L.Commensuration as a social process.Annual Review of Sociology. 1998;24:313-344.
48. Ezzamel Mahmoud,Robson Keith,Stapleton Pam,McLean Christine.Discourse and institutional change: 'Giving accounts' and 'accountability'.Management Accounting Research. 2007;18:150-167.
49. Ford Jeffrey D.,Ford Laurie W.The role of conversations in producing intentional change in organizations.Academy of Management Review. 1995;20:541-570.
50. Friedland R.,Alford R.R.The new institutionalism in organizational analysis. Powell W.W.DiMaggio P., ed. Chicago, IL: University of Chicago Press; 1991:232-263.
51. Garfinkel Howard.Conditions of successful degradation ceremonies.American Sociological Review. 1956;61:420-425.
52. Garud Raghu,Hardy Cynthia,Maguire Steve.Institutional entrepreneurship as embedded agency: An introduction to the Special Issue.Organization Studies. 2007;28:957-969.
53. Geertz CliffordThe interpretation of cultures. New York: Basic Books; 1973:.
54. George E.,Chattopadhyay P.,Sitkin S.,Barden J.Cognitive underpinnings of institutional persistence and change: A framing perspective.Academy of Management Review. 2006;31:347-365.
55. Gephart Robert P.Status degradation and organizational succession: An ethnomethodological approach.Administrative Science Quarterly. 1978;23:553-581.
56. Gherardi SilvioGender, symbolism and organizational cultures. London: Sage; 1995:.
57. Gioia Dennis A.,Poole Peter P.Scripts in organizational behavior.Academy of Management Review. 1984;9:449-459.
58. Gioia Dennis A.,Thomas Howard,Clark Shawn M.,Chittipeddi Kumar.Symbolism and strategic change in academia: The dynamics of sensemaking and influence.Organization Science. 1994;5:363-383.
59. Gluckman M.Order and rebellion in tribal Africa. Manchester, UK: Manchester University Press; 1963:.
60. Glynn Mary AnnThe Sage handbook of organizational institutionalism. Greenwood R.Oliver C.Suddaby R.Sahlin K., ed. Los Angeles, CA: Sage; 2008:413-430.
61. Goffman ErvingInteraction ritual. New York: Doubleday; 1967:.
62. Golding DavidUnderstanding management. Linstead S.Grafton Small R.Jeffcut P., ed. London: Sage; 1996:78-93.
63. Green Sandy E.A rhetorical theory of diffusion.Academy of Management Review. 2004;29:653-669.
64. Green Sandy E.,Babb Marin,Alpaslan C. Murat.Institutional field dynamics and the competition between institutional logics: The role of rhetoric in the evolving control of the modern corporation.Management Communication Quarterly. 2008;22:40-73.
65. Green Sandy E.,Li Yuan,Nohria Nitin.Suspended in self-spun webs of significance: A rhetorical model of institutionalization and institutionally embedded agency.Academy of Management Journal. 2009;52:11-36.
66. Green S.,Alpaslan C.,Mitroff I.Organizational inquiry as a rhetorical process: The role of tropes in organizational science.Electronic Journal of Business Research Methods. 2010;8 (25): 25-41.
67. Greenwood Royston,Hinings C.R.Organizational design types, tracks, and the dynamics of strategic change.Organization Studies. 1988;9:293-316.
68. Greenwood Royston,Hinings C.R.Understanding radical organizational change: Bringing together the old and the new institutionalism.Academy of Management Review. 1996;21:1022-1054.
69. Greenwood Royston,Hinings C.R.,Suddaby Roy.Theorizing change: The role of professional associations in the transformation of institutionalized fields.Academy of Management Journal. 2002;45:58-80.
70. Greenwood Royston,Suddaby Roy.Institutional entrepreneurship in mature fields: The Big Five accounting firms.Academy of Management Journal. 2006;49:27-48.
71. Resistance through rituals: Youth subcultures in post-war Britain. Hall StuartJefferson T., ed. London: Hutchinson; 1976:.
72. Halpern J.M.,Christie T.L.Dimensions of time and life: The study of time, vol. VIII. Fraser J.T.Soulsby M.P., ed. Madison, CT: International Universities Press; 1996:187-198.
73. Hardy Cynthia,Palmer Ian,Phillips Nelson.Discourse as a strategic resource.Human Relations. 2000;53:1227-1248.
74. Hargrave Timothy J.,van de Ven Andrew H.Institutional work: Actors and agency in institutional studies of organizations. Lawrence Thomas B.Suddaby RoyLeca Bernard, ed. Cambridge, UK: Cambridge University Press; 2009:120-140.
75. Hatch Mary Jo. Paper presented at the 11th EGOS Colloquium; 1993Paris; 1993.
76. Hatch Mary Jo.Irony and the social construction of contradiction in the humor of a management team.Organization Science. 1997;8:275-288.
77. Hensmans Manuel.Social movement organizations: A metaphor for strategic actors in institutional fields.Organization Studies. 2003;24:355-371.
78. Heracleous Loizos,Barrett Michael.Organizational change as discourse: Communicative actions and deep structures in the context of information technology implementation.Academy of Management Journal. 2001;44:755-778.
79. Heugens Pursey P.M. A.R.,Lander Michel W.Structure! Agency! (and other quarrels): A meta-analysis of institutional theories of organization.Academy of Management Journal. 2009;52:61-85.
80. Hinings C.R.,Greenwood RoystonThe dynamics of strategic change. Oxford, UK: Basil Blackwell; 1988:.
81. Hirsch Paul M.,Lounsbury Michael.Ending the family quarrel: Toward a reconciliation of the 'old' and 'new' institutionalisms.Amercian Behavioral Scientist. 1997;40:406-418.
82. Hirsch Paul M.,Sekou Bermiss Y.Institutional work: Actors and agency in institutional studies of organizations. Lawrence Thomas B.Suddaby RoyLeca Bernard, ed. Cambridge, UK: Cambridge University Press; 2009:262-283.
83. Hobsbawm EricThe invention of tradition. Hobsbawm E.Ranger T, ed. Cambridge, UK: Cambridge University Press; 1983:1-14.
84. Hoffman Andrew J.Institutional evolution and change: Environmentalism and the US chemical industry.Academy of Management Journal. 1999;42:351-372.
85. Hoyle Eric,Wallace Mike.Two faces of organizational irony: Endemic and pragmatic.Organization Studies. 2008;29:1427-1447.
86. Isen A.M.Affect, creative experience, and psychological adjustment. Russ S.W., ed. Philadelphia, PA: Brunner Mazzel; 1999:3-17.
87. Jansen Karen J.From persistence to pursuit: A longitudinal examination of momentum during the early stages of strategic change.Organization Science. 2004;15:276-295.
88. Jepperson R.L.The new institutionalism in organizational analysis. Powell W.DiMaggio P., ed. Chicago, IL: University of Chicago Press; 1991:146-163.
89. Kennedy M.,Fiss P.Institutionalization, framing, and diffusion: The logic of TQM adoption and implementation decisions among US hospitals.Academy of Management Journal. 2009;52:897-918.
90. Kertzer David I.Ritual, politics and power. New Haven, CT: Yale University Press; 1988:.
91. Klemm D.E.Toward a rhetoric of postmodern theology: Through Barth and Heidegger.Journal of the American Academy of Religion. 1987;55:443-469.
92. Krames Jeffrey A.Jack Welch and the 4E's of leadership. New York: McGraw Hill; 2005:.
93. Kuhn Timothy.A communicative theory of the firm: Developing an alternative perspective on intra-organizational power and stakeholder relationships.Organization Studies. 2008;27:1339-1358.
94. Langer Ellen J.Mindfulness. Reading, MA: Addison-Wesley; 1989:.
95. Lawrence Thomas B.Institutional strategy.Journal of Management. 1999;25 (2): 161-187.
96. Lawrence Thomas B.Rituals and resistance: Membership dynamics in professional fields.Human Relations. 2004;57 (2): 115-144.
97. Lawrence Thomas B.,Suddaby RoyHandbook of organizational studies. Stewart R.Clegg Cynthia HardyNord Walter W., ed. London: Sage; 2006:215-254.
98. Leblebici Huseyin,Salancik Gerald R.,Copay Anne,King Tom.Institutional change and the transformation of interorganizational fields: An organizational history of the US radio broadcasting industry.Administrative Science Quarterly. 1991;36:333-363.
99. Lord Robert G.,Foti Roseanne J.The thinking organization: Dynamics of organizational social cognition. Sims H.P.Gioia D.A., ed. San Francisco, CA: Jossey-Bass; 1986:20-48.
100. GE Chief hopes to shape agile giant.Los Angeles Times. 1988 1988;:.
101. Lukes Stephen.Political ritual and social integration.Sociology. 1975;9:289-308.
102. Maguire Steve,Hardy Cynthia.The emergence of new global institutions: A discursive perspective.Organization Studies. 2006;27:7-29.
103. Maguire Steve,Hardy Cynthia.Discourse and deinstitutionalization: The decline of DDT.Academy of Management Journal. 2009;52:148-178.
104. Maguire Steve,Hardy Cynthia,Lawrence Thomas B.Institutional entrepreneurship in emerging fields: HIV/AIDS treatment advocacy in Canada.Academy of Management Journal. 2004;47:657-674.
105. Mainemelis Charalampos.When the muse takes it all: A model for the experience of timelessness in organizations.Academy of Management Review. 2001;26:548-566.
106. Manning Peter K.Metaphors of the field: Varieties of organizational discourse.Administrative Science Quarterly. 1979;24:660-671.
107. Marshak Robert J.Managing the metaphors of change.Organizational Dynamics. 1993;22:44-56.
108. McPhee Robert D.Text, agency, and organization in the light of structuration theory.Organization. 2004;11:355-371.
109. Meyer Alan D.,Goes James B.Organizational assimilation of innovations: A multilevel contextual analysis.Academy of Management Journal. 1988;31:897-923.
110. Miller Gale.Work, ritual structures, and the legitimation of alternative communities.Work and Occupations. 1985;12:3-22.
111. Monin Nanette,Monin John.Hijacking the fairy tale: Genre blurring and the allegorical breaching in management literature.Organization. 2005;12:511-529.
112. Morgan Gareth.Paradigms, metaphors and puzzle solving in organization theory.Administrative Science Quarterly. 1980;25:605-622.
113. Munir Kamal A.,Phillips Nelson.The birth of the 'Kodak moment': Institutional entrepreneurship and the adoption of new technologies.Organization Studies. 2005;26:1665-1687.
114. Newton Tim.Theorizing subjectivity in organizations: The failure of Foucauldian studies?.Organization Studies. 1998;19:415-448.
115. O'Boyle Thomas F.At any costs: Jack Welch, General Electric, and the pursuit of profit. New York: Vintage Books; 1998:.
116. Orecklen M.Too close for comfort.Time. 2002;:65.
117. Orlikowski Wanda.Sociomaterial practices: Exploring technology at work.Organization Studies. 2007;28:1435-1448.
118. Orlikowski Wanda J.,Yates JoAnne.It's about time: Temporal structuring in organizations.Organization Science. 2002;13:684-701.
119. Oswick Cliff,Keenoy Tom,Grant David.Metaphor and analogical reasoning in organization theory: Beyond orthodoxy.Academy of Management Review. 2002;27:294-303.
120. Oswick C.,Putnam L.,Keenoy T.The Sage handbook of organizational discourse. Grant D.Hardy C.Oswick C.Putnam L., ed. London: Sage; 2004:.
121. Palmer D.A.,Jennings P.D.,Zhou X.Late adoption of the multidivisional form by large US corporations: Institutional, political, and economic accounts.Administrative Science Quarterly. 1993;38:100-131.
122. Phillips Nelson,Lawrence Tom B.,Hardy Cynthia.Discourse and institutions.Academy of Management Review. 2004;28:635-652.
123. Phillips Nelson,Malhotra NamrataInstitutional work: Actors and agency in institutional studies of organizations. Lawrence Thomas B.Suddaby RoyLeca Bernard, ed. Cambridge, UK: Cambridge University Press; 2008:702-720.
124. Poole Peter P.,Gray Barbara,Gioia Dennis A.Organization script development through interactive accommodation.Group and Organization Studies. 1990;15:212-232.
125. Powell Walter W.The new institutionalism in organizational analysis. Powell W.W.DiMaggio P.J., ed. Chicago, IL: Chicago University Press; 1991:183-203.
126. Pratt Michael G.The good, the bad, and the ambivalent: Managing identification among Amway distributors.Administrative Science Quarterly. 2000;45:456-493.
127. Propp VladimirMorphology of the folktale. 1968). Morphology of the folktale, 2nd edition, trans. ScottL.Austin: University of Texas Press.Austin: University of Texas Press; 1968:.
128. Rao H.The social construction of reputation: Certification contests, legitimation, and the survival of organizations in the American automobile industry, 1895-1912.Strategic Management Journal. 1994;15:29-44.
129. Richter J.Work, families, and organizations. Zedeck S., ed. San Francisco, CA: Jossey-Bass; 1992:362-394.
130. Ritti R. Richard,Silver Jonathan H.Early processes of institutionalization: The dramaturgy of exchange in interorganizational relations.Administrative Science Quarterly. 1986;31:25-42.
131. Rosen Michael.You asked for it: Christmas at the bosses' expense.Journal of Management Studies. 1988;25:463-480.
132. Sackmann Sonja.The role of metaphors in organization transformation.Human Relations. 1989;42:463-485.
133. Schneiberg Marc,Clemens Elizabeth S.The typical tools for the job: Research strategies in institutional analysis.Sociological Theory. 1996;24:195-227.
134. Schon Donald A.Metaphor and thought. Ortony A., ed. Cambridge, UK: Cambridge University Press; 1979:137-163.
135. Schuyt Theo N.M.,Schuijt John J.M.Rituals and rules: About magic in consultancy.Journal of Organizational Change Management. 1998;11:399-416.
136. Scott James C.Domination and the arts of resistance: Hidden transcripts. Princeton, NJ: Yale University Press; 1990:.
137. Seo M.G.,Creed W.E. D.Institutional contradictions, praxis and institutional change: A dialectical perspective.Academy of Management Review. 2002;27:222-247.
138. Sewell William.A theory of structure: Duality, agency and transformation.American Journal of Sociology. 1992;98:1-29.
139. Sewell Graham,Barker James R.Coercion versus care: Using irony to make sense of organizational surveillance.Academy of Management Review. 2006a;31:934-961.
140. Sewell Graham,Barker James R.Social theory at work. Korczynski M.Hodson R.Edwards P., ed. Oxford, UK: Oxford University Press; 2006b:56-87.
141. Sillince John A.A.The organizational setting, use and institutionalization of argumentation repertoires.Journal of Management Studies. 1999;36:795-831.
142. Sine Wesley D. Paper presented to American Sociological Association; 1999Chicago; 1999.
143. Slater RobertJack Welch and the GE way. New York: McGraw Hill; 1999:.
144. Strang David,Meyer J.W.Institutional conditions for diffusion.Theory and Society. 1993;22:487-511.
145. Strang David,Sine Wesley D.Companion to organizations. Baum J., ed. Oxford, UK: Blackwell; 2002:497-519.
146. Suchman Mark C.Managing legitimacy: Strategic and institutional approaches.Academy of Management Review. 1995;20:571-610.
147. Suddaby Roy,Greenwood Royston.Rhetorical strategies of legitimacy.Administrative Science Quarterly. 2005;50:35-67.
148. Swidler A.Culture in action: Symbols and strategies.American Sociological Review. 1986;51:273-286.
149. Tanner A.Bringing home animals: Religious ideology and mode of production of the Mistassini Cree hunters. St. John's: Memorial University of Newfoundland; 1979:.
150. Thatcher Sherry M.B.,Zhu Xiumei.Changing identities in a changing workplace: Identification, identity enactment, self-verification, and telecommuting.Academy of Management Review. 2006;31:1076-1088.
151. Tichy Noel M.GE's Crotonville: A staging ground for corporate revolution.Academy of Management Executive. 1989;3 (2): 99-106.
152. Tolbert Pamela S.,Zucker Lynne G.Institutional sources of change in the formal structure of organizations: The diffusion of civil service reform, 1880-1935.Administrative Science Quarterly. 1983;28:22-39.
153. Tolbert Pamela S.,Zucker Lynne G.Handbook of organization studies. Clegg S.Hardy C.Nord W.R., ed. Thousand Oaks, CA: Sage; 1996:175-190.
154. Trice Harrison M.Rites and ceremonials in organizational cultures.Research in the Sociology of Organizations. 1985;4 (4): 221-270.
155. Tsoukas Haridimos.The missing link: A transformational view of metaphors in organizational science.Academy of Management Review. 1991;16:566-585.
156. Turner V.The ritual process. New York: Aldine de Gruyter; 1969:.
157. Turner VictorFrom ritual to theatre: The human seriousness of play. New York: P.A.J. Publications; 1982:.
158. Vaara Eero,Janne Tienari,Santti Risto.The international match: Metaphors as vehicles of social identity-building in cross-border mergers.Human Relations. 2003;56:419-451.
159. van Gennep ArnoldThe rites of passage. 2004). The rites of passage, 2nd edition. London: Routledge.London: Routledge; 2004:.
160. Weick KarlSensemaking in organizations. Thousand Oaks, CA: Sage; 1995:.
161. Welch JackJack - Straight from the gut. New York: Warner Books; 2003:.
162. Westphal J.D.,Gulati R.,Shortell S.M.Customization or conformity? An institutional and network perspective on the content and consequences of TQM adoption.Administrative Science Quarterly. 1997;42:366-394.
163. White HaydenTropics of discourse: Essays in cultural criticism. Baltimore, MD: Johns Hopkins University Press; 1978:1-25.
164. Zbaracki Mark.The rhetoric and reality of Total Quality Management.Administrative Science Quarterly. 1998;43:602-637.
165. Zietsma Charlene,Lawrence Thomas B.Institutional work in the transformation of an organizational field: The interplay of boundary work and practice work.Administrative Science Quarterly. 2010;55:189-221.
166. Zilber Tammar B.The work of the symbolic in institutional processes: Translation of rational myths in Israeli high tech.Academy of Management Journal. 2006;49:281-303.
167. Zipes JackFairy tale as myth. Lexington: University Press of Kentucky; 1994:.
168. Zucker Lynne G.Institutional theories of organization.Annual Review of Sociology. 1987;13:443-464.