메뉴 건너뛰기




Volumn 22, Issue 1, 2012, Pages 67-75

Exploring challenges to telehealth communication by specialists in poison information

Author keywords

communication; community and public health; emergency care; focus groups

Indexed keywords

ADULT; ARTICLE; CULTURAL COMPETENCE; FEMALE; HUMAN; IN SERVICE TRAINING; INFORMATION PROCESSING; INSTRUMENTATION; INTERPERSONAL COMMUNICATION; MALE; MENTAL STRESS; MIDDLE AGED; ORGANIZATION AND MANAGEMENT; POISON CENTER; STATISTICS; TELEMEDICINE; TELEPHONE;

EID: 83455231329     PISSN: 10497323     EISSN: 15527557     Source Type: Journal    
DOI: 10.1177/1049732311420446     Document Type: Article
Times cited : (25)

References (49)
  • 1
    • 83455192019 scopus 로고    scopus 로고
    • Berlin: Scientific Software Development
    • Berlin: Scientific Software Development ; 1999
    • (1999)
  • 2
    • 0017472917 scopus 로고
    • Self-efficacy: Toward a unifying theory of behavioral change
    • Bandura A.. Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review. 1977 ; 84: 191-215
    • (1977) Psychological Review , vol.84 , pp. 191-215
    • Bandura, A.1
  • 5
    • 8444226052 scopus 로고    scopus 로고
    • Thompson T. L. Dorsey A. M. Miller K. I. Parrot R., ed. Mahwah, NJ: Lawrence Erlbaum
    • Brown J. B., Stewart M., Ryan B. L. Handbook of health communication. Thompson T. L. Dorsey A. M. Miller K. I. Parrot R., ed. Mahwah, NJ: Lawrence Erlbaum ; 2003: 141-162.
    • (2003) Handbook of Health Communication , pp. 141-162
    • Brown, J.B.1    Stewart, M.2    Ryan, B.L.3
  • 6
    • 84921705321 scopus 로고    scopus 로고
    • Telephone consultation and triage: Effects on health care use and patient satisfaction
    • Bunn F., Byrne G., Kendall S.. Telephone consultation and triage: Effects on health care use and patient satisfaction. Cochrane Database System Review. 2004 ; 18 (4). CD004180
    • (2004) Cochrane Database System Review , vol.18 , Issue.4 , pp. 004180
    • Bunn, F.1    Byrne, G.2    Kendall, S.3
  • 8
    • 0038305623 scopus 로고    scopus 로고
    • Telephone consultations
    • Car J., Sheikh A.. Telephone consultations. British Medical Journal. 2003 ; 326: 966-969 (Pubitemid 36543194)
    • (2003) British Medical Journal , vol.326 , Issue.7396 , pp. 966-969
    • Car, J.1    Sheikh, A.2
  • 14
    • 0032938240 scopus 로고    scopus 로고
    • Concerns and confidence of general practitioners in providing telephone consultations
    • Foster J., Jessopp L., Dale J.. Concerns and confidence of general practitioners in providing telephone consultations. British Journal of General Practice. 1999 ; 49: 111-113 (Pubitemid 29068975)
    • (1999) British Journal of General Practice , vol.49 , Issue.439 , pp. 111-113
    • Foster, J.1    Jessopp, L.2    Dale, J.3
  • 16
    • 0036900158 scopus 로고    scopus 로고
    • Do patients talk differently to male and female physicians? A meta-analytic review
    • DOI 10.1016/S0738-3991(02)00174-X, PII S073839910200174X
    • Hall J. A., Roter D.. Do patients talk differently to male and female physicians? A meta-analytic review. Patient Education and Counseling. 2002 ; 48 (3). 217-224 (Pubitemid 35449670)
    • (2002) Patient Education and Counseling , vol.48 , Issue.3 , pp. 217-224
    • Hall, J.A.1    Roter, D.L.2
  • 17
    • 34548804379 scopus 로고    scopus 로고
    • The faceless encounter: Ethical dilemmas in telephone nursing
    • Holmström I., Höglund A. T.. The faceless encounter: Ethical dilemmas in telephone nursing. Journal of Clinical Nursing. 2007 ; 16: 1865-1871
    • (2007) Journal of Clinical Nursing , vol.16 , pp. 1865-1871
    • Holmström, I.1    Höglund, A.T.2
  • 21
    • 33749043001 scopus 로고    scopus 로고
    • Crisis in the emergency department
    • DOI 10.1056/NEJMp068194
    • Kellermann A. L.. Crisis in the emergency department. New England Journal of Medicine. 2006 ; 355 (13). 1300-1303 (Pubitemid 44465457)
    • (2006) New England Journal of Medicine , vol.355 , Issue.13 , pp. 1300-1303
    • Kellermann, A.L.1
  • 26
    • 0003899640 scopus 로고    scopus 로고
    • 2002). Qualitative researching (2nd ed.). London: Sage. London: Sage
    • Mason J. Qualitative researching. 2002 ). Qualitative researching (2nd ed.). London: Sage. London: Sage ; 2002:
    • (2002) Qualitative Researching
    • Mason, J.1
  • 28
    • 0027551348 scopus 로고
    • Qualitative content analysis: A guide to paths not taken
    • Morgan D.. Qualitative content analysis: A guide to paths not taken. Qualitative Health Research. 1993 ; 3: 112-121
    • (1993) Qualitative Health Research , vol.3 , pp. 112-121
    • Morgan, D.1
  • 29
    • 77952357566 scopus 로고    scopus 로고
    • Reconsidering the role of interaction in analyzing and reporting focus groups
    • Morgan D. L.. Reconsidering the role of interaction in analyzing and reporting focus groups. Qualitative Health Research. 2010 ; 20: 718-722
    • (2010) Qualitative Health Research , vol.20 , pp. 718-722
    • Morgan, D.L.1
  • 30
    • 0035258608 scopus 로고    scopus 로고
    • Maximizing results with focus groups: Moderator and analysis issues
    • DOI 10.1053/apnr.2001.21081
    • Morrison-Beedy D., Cote-Arsenault D., Feinstein N.. Maximizing results with focus groups: Moderator and analysis issues. Applied Nursing Research. 2001 ; 14: 48-53 (Pubitemid 33601926)
    • (2001) Applied Nursing Research , vol.14 , Issue.1 , pp. 48-53
    • Morrison-Beedy, D.1    Cote-Arsenault, D.2    Feinstein, N.F.3
  • 31
    • 84970763122 scopus 로고
    • The significance of saturation
    • Morse J.. The significance of saturation. Qualitative Health Research. 1995 ; 5: 147-149
    • (1995) Qualitative Health Research , vol.5 , pp. 147-149
    • Morse, J.1
  • 32
    • 7644236075 scopus 로고    scopus 로고
    • Improving client-provider communication: Evaluation of a training program for women, infants and children (WIC) professionals in New York state
    • DOI 10.1016/j.pec.2003.05.001, PII S0738399103002787
    • Newes-Adeyi G., Helitzer D. L., Roter D., Caulfield L. E.. Improving client-provider communication: Evaluation of a training program for women, infants, and children (WIC) professionals in New York state. Patient Education and Counseling. 2004 ; 55: 210-217 (Pubitemid 39458219)
    • (2004) Patient Education and Counseling , vol.55 , Issue.2 , pp. 210-217
    • Newes-Adeyi, G.1    Helitzer, D.L.2    Roter, D.3    Caulfield, L.E.4
  • 34
    • 0035650911 scopus 로고    scopus 로고
    • 'Your ears become your eyes': Managing the absence of visibility in NHS direct
    • DOI 10.1046/j.1365-2648.2001.02031.x
    • Pettinari C. J., Jessopp L.. Your ears become your eyes: Managing the absence of visibility in NHS direct. Journal of Advanced Nursing. 2001 ; 36 (5). 668-675 (Pubitemid 33609502)
    • (2001) Journal of Advanced Nursing , vol.36 , Issue.5 , pp. 668-675
    • Pettinari, C.J.1    Jessopp, L.2
  • 35
    • 67651181071 scopus 로고    scopus 로고
    • Assessing the need for communication for specialists in poison information training
    • Planalp S., Crouch B., Ellington L., Rothwell E. W.. Assessing the need for communication for specialists in poison information training. Journal of Clinical Toxicology. 2009 ; 47: 584-589
    • (2009) Journal of Clinical Toxicology , vol.47 , pp. 584-589
    • Planalp, S.1    Crouch, B.2    Ellington, L.3    Rothwell, E.W.4
  • 37
    • 77449138236 scopus 로고    scopus 로고
    • Nurses' experiences with telephone triage and advice: A meta-ethnography
    • Purc-Stephenson R. J., Thrasher C.. Nurses' experiences with telephone triage and advice: A meta-ethnography. Journal of Advanced Nursing. 2010 ; 66 (3). 482-494
    • (2010) Journal of Advanced Nursing , vol.66 , Issue.3 , pp. 482-494
    • Purc-Stephenson, R.J.1    Thrasher, C.2
  • 38
    • 33645571072 scopus 로고    scopus 로고
    • Using Ontario's [telehealth] health telephone helpline as an early-warning system: A study protocol
    • Rolland E., Moore K. M., Robinson V. A., McGuinness D.. Using Ontario's [telehealth] health telephone helpline as an early-warning system: A study protocol. BMC Health Service Research. 2006 ; 6: 10-16
    • (2006) BMC Health Service Research , vol.6 , pp. 10-16
    • Rolland, E.1    Moore, K.M.2    Robinson, V.A.3    McGuinness, D.4
  • 39
    • 84855742785 scopus 로고    scopus 로고
    • The use of focus groups to compare tobacco attitudes and behaviors between youth in urban and rural settings
    • Rothwell E. W., Lamarque J.. The use of focus groups to compare tobacco attitudes and behaviors between youth in urban and rural settings. Health Promotion & Practice. 2010 ; 12 (4). 551-560
    • (2010) Health Promotion & Practice , vol.12 , Issue.4 , pp. 551-560
    • Rothwell, E.W.1    Lamarque, J.2
  • 40
    • 0022705254 scopus 로고
    • The problem of rigor in qualitative research
    • Sandelowski M.. The problem of rigor in qualitative research. Advances in Nursing Science. 1986 ; 23 (4). 27-37
    • (1986) Advances in Nursing Science , vol.23 , Issue.4 , pp. 27-37
    • Sandelowski, M.1
  • 41
    • 22644447931 scopus 로고    scopus 로고
    • Relationship between increased personal well-being and enhanced empathy among internal medicine residents
    • DOI 10.1111/j.1525-1497.2005.0108.x
    • Shanafelt T., West C., Zhao X., Novotny P., Kolars J., Habermann T., Sloan J.. Relationship between increased personal well-being and enhanced empathy among internal medicine residents. Journal of General Internal Medicine. 2005 ; 20 (7). 559-564 (Pubitemid 41026237)
    • (2005) Journal of General Internal Medicine , vol.20 , Issue.7 , pp. 559-564
    • Shanafelt, T.D.1    West, C.2    Zhao, X.3    Novotny, P.4    Kolars, J.5    Habermann, T.6    Sloan, J.7
  • 43
    • 33745032692 scopus 로고    scopus 로고
    • Media attitudes versus media use: Understanding the contribution of context to the communication environment of telemedicine interactions
    • Turner J. W., Robinson J. D., Alaoui A., Wincest J., Neustadtl A., Levine B., Mun S. K.. Media attitudes versus media use: Understanding the contribution of context to the communication environment of telemedicine interactions. Health Care Management Review. 2003 ; 28 (2). 7-18
    • (2003) Health Care Management Review , vol.28 , Issue.2 , pp. 7-18
    • Turner, J.W.1    Robinson, J.D.2    Alaoui, A.3    Wincest, J.4    Neustadtl, A.5    Levine, B.6    Mun, S.K.7
  • 44
    • 33745056861 scopus 로고    scopus 로고
    • Willingness to Try a New Communication Technology: Perceptual Factors and Task Situations in a Health Care Context
    • DOI 10.1177/0021943603259584
    • Turner J. W., Thomas R. J., Reinsch N. L.. Willingness to try a new communication technology: Perceptual factors and task situations in a health care context. Journal of Business Communication. 2004 ; 41 (1). 5-26 (Pubitemid 38210880)
    • (2004) Journal of Business Communication , vol.41 , Issue.1 , pp. 5-26
    • Turner, J.W.1    Thomas, R.J.2    Reinsch, N.L.3
  • 45
    • 0037271702 scopus 로고    scopus 로고
    • Telephone nurses' experience of problems with telephone advice in Sweden
    • DOI 10.1046/j.1365-2702.2003.00702.x
    • Wahlberg A. C., Cedersund E., Wredling R.. Telephone nurses' experience of problems with telephone advice in Sweden. Journal of Clinical Nursing. 2003 ; 12 (1). 37-45 (Pubitemid 37260021)
    • (2003) Journal of Clinical Nursing , vol.12 , Issue.1 , pp. 37-45
    • Wahlberg, A.C.1    Cedersund, E.2    Wredling, R.3
  • 47
    • 0034219065 scopus 로고    scopus 로고
    • Visualism in community nursing: Implications for telephone work with service users
    • Wilson K., Williams A.. Visualism in community nursing: Implications for telephone work with service users. Qualitative Health Research. 2000 ; 10: 507-520
    • (2000) Qualitative Health Research , vol.10 , pp. 507-520
    • Wilson, K.1    Williams, A.2
  • 49
    • 2342576889 scopus 로고    scopus 로고
    • Challenge and promise: The future of poison control services
    • DOI 10.1016/j.tox.2004.02.004, PII S0300483X04001039
    • Woolf A.. Challenge and promise: The future of poison control services. Toxicology. 2004 ; 198: 285-289 (Pubitemid 38609040)
    • (2004) Toxicology , vol.198 , Issue.1-3 , pp. 285-289
    • Woolf, A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.