Factors affecting the use of patient survey data for quality improvement in the Veterans Health Administration

BMC Health Services Research

Volumn 11, Issue , 2011, Pages

  Davies, Elizabeth A ^a   Meterko, Mark M ^b   Charns, Martin P ^b   Nealon Seibert, Marjorie E ^b   Cleary, Paul D ^c  

^a KING'S COLLEGE LONDON   (United Kingdom)

^b VA BOSTON HEALTHCARE SYSTEM   (United States)

^c YALE UNIVERSITY SCHOOL OF MEDICINE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CLASSIFICATION; CLINICAL COMPETENCE; GOVERNMENT; HEALTH CARE SURVEY; HEALTH PERSONNEL ATTITUDE; HEALTH SERVICES RESEARCH; HUMAN; INTERVIEW; MEDICAL STAFF; ORGANIZATION; OUTPATIENT DEPARTMENT; PATIENT CARE; PATIENT SATISFACTION; PSYCHOLOGICAL ASPECT; PUBLIC HOSPITAL; QUESTIONNAIRE; SOCIAL SUPPORT; STANDARD; SYSTEM ANALYSIS; TOTAL QUALITY MANAGEMENT; UNITED STATES; UTILIZATION REVIEW;

ATTITUDE OF HEALTH PERSONNEL; CLINICAL COMPETENCE; HEALTH CARE SURVEYS; HOSPITALS, VETERANS; HUMANS; INTERVIEWS AS TOPIC; MEDICAL STAFF, HOSPITAL; ORGANIZATIONAL CASE STUDIES; ORGANIZATIONAL CULTURE; PATIENT SATISFACTION; PATIENT-CENTERED CARE; QUALITY IMPROVEMENT; QUESTIONNAIRES; SOCIAL SUPPORT; SURGICENTERS; SYSTEMS ANALYSIS; UNITED STATES; UNITED STATES DEPARTMENT OF VETERANS AFFAIRS;

EID: 83155185464     PISSN: None     EISSN: 14726963     Source Type: Journal    
DOI: 10.1186/1472-6963-11-334     Document Type: Review

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