Customer satisfaction and behavioural intentions in a rural community museum environment

Journal of Quality Assurance in Hospitality and Tourism

Volumn 1, Issue 3, 2000, Pages 1-27

  Simpson, Ken ^a  

^a UNITEC INSTITUTE OF TECHNOLOGY   (New Zealand)

Author keywords

Customer satisfaction; Heritage tourism; Museums; Repeat purchase; Service quality; SERVQUAL

Indexed keywords

EID: 82655188976     PISSN: 1528008X     EISSN: 15280098     Source Type: Journal    
DOI: 10.1300/J162v01n03_01     Document Type: Article

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