Impact of nurse work environment and staffing on hospital nurse and quality of care in Thailand

Journal of Nursing Scholarship

Volumn 43, Issue 4, 2011, Pages 426-432

  Nantsupawat, Apiradee ^a   Srisuphan, Wichit ^a   Kunaviktikul, Wipada ^a   Wichaikhum, Orn Anong ^a   Aungsuroch, Yupin ^b   Aiken, Linda H ^c  

^a CHIANG MAI UNIVERSITY   (Thailand)

^b CHULALONGKORN UNIVERSITY   (Thailand)

^c UNIVERSITY OF PENNSYLVANIA   (United States)

Author keywords

Job dissatisfaction; Nurse burnout; Nurse work environment; Quality of care; Staffing; Thailand

Indexed keywords

ADULT; ARTICLE; BURNOUT; FEMALE; HEALTH CARE QUALITY; HUMAN; JOB SATISFACTION; MALE; MIDDLE AGED; NURSING ADMINISTRATION RESEARCH; NURSING STAFF; ORGANIZATION AND MANAGEMENT; PERSONNEL MANAGEMENT; PSYCHOLOGICAL ASPECT; PUBLIC HOSPITAL; THAILAND;

ADULT; BURNOUT, PROFESSIONAL; FEMALE; HOSPITALS, PUBLIC; HUMANS; JOB SATISFACTION; MALE; MIDDLE AGED; NURSING ADMINISTRATION RESEARCH; NURSING STAFF, HOSPITAL; PERSONNEL STAFFING AND SCHEDULING; QUALITY OF HEALTH CARE; THAILAND; YOUNG ADULT;

EID: 82355175204     PISSN: 15276546     EISSN: 15475069     Source Type: Journal    
DOI: 10.1111/j.1547-5069.2011.01419.x     Document Type: Article

References (43)

1. Aiken, L. H., Clarke, S. P., & Sloane, D. M. (2002). Hospital staffing, organization, and quality of care: Cross-national findings. International Journal for Quality in Health Care, 14(1), 5-13.
2. Aiken, L. H., Clarke, S. P., Sloane, D. M., Lake, E. T., & Cheney, T. (2008). Effects of hospital care environment on patient mortality and nurse outcomes. Journal of Nursing Administration, 38(5), 223-229.
3. Aiken, L. H., Clarke, S. P., Sloane, D. M., Solchalski, J., & Silber, J. H. (2002). Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. JAMA, 288(16), 1987-1993.
4. Aiken, L. H., Clarke, S. P., Sloane, D. M., Solchalski, J. A., Busse, R., Clarke, H., Shamian, J. (2001). Nurses' reports on hospital care in five countries. Health Affairs, 20(3), 43-53.
5. Asavaroengchai, A. (2003). Patient safety. Nontaburi, Thailand The Healthcare Accreditation Institute.
6. Aungsuroch, Y., & Wanant, W. (2007). [The 2007 Thai nurse survey]. Unpublished data.
7. Bogaert, P. V., Clarke, S., Vermeyen, K., Meulemans, H., & Heyning, P. V. (2009). Hospital nurse practice environment, burnout, job outcomes and quality of care: Test of a structural equation model. Journal of Advanced Nursing, 65(10), 2175-2185.
8. Borglund, S. T. (2008). Case management quality of life outcomes for adults with a disability. Rehabilitation Nursing, 33(6), 260-267.
9. Bruyneel, L., Van den Heede, K., Diya, L., Sermeus, W., & Aiken, L. H. & Sermeus, W. (2009). Predictive Validity of the International Hospital Outcomes Study Questionnaire: An RN4CAST Pilot Study. Journal of Nursing Scholarship. 41(2), 202-210.
10. Bureau of Policy and Strategy, Ministry of Public Health. (2007). Thailand health profile 2005-2007. Bangkok, Thailand Author.
11. Clarke, S. P., & Aiken, L. H. (2003). Failure to rescue: Needless deaths are prime examples of the need for more nurses at the bedside. American Journal of Nursing, 103(1), 42-47.
12. Coomber, B., & Barriball, K.L. (2007). Impact of job satisfaction components on intent to leave and turnover for hospital-based nurses: A review of the research literature. International Journal of Nursing Studies, 44, 297-314.
13. Donabedian, A. (1966). Evaluating the Quality of Medical Care. The Milbank Memorial Fund Quarterly, 44(3, Pt. 2), 166-203.
14. Estabrooks, C. A., Midodzi, W. K., Cummings, G. G., Ricker, K. L., & Giovannettii, P. (2005). Determining the impact of hospital nursing characteristics on 30-day mortality among patients in Alberta acute care hospitals. Nursing Research, 54(2), 74-84.
15. Gerolamo, A. M. (2006). The conceptualization of physical restraint as a nursing-sensitive adverse outcome in acute care psychiatric treatment settings. Archives of Psychiatric Nursing, 20(4), 175-185.
16. Hayes, L. J., O'Brien-Pallas, L., Duffield, C., Shamian, J., Buchan, J., Hughes, F., Stone, P. W. (2006). Nurse turnover: A literature review. International Journal of Nursing Studies, 43, 237-263.
17. Kessomboon, P., Panarunothai, S., & Chongsuvivatwong, V. (2003). Detecting adverse events in hospitalized patients in Thailand: Recommendations from a pilot study. Journal of Health Science, 12(4), 509-521.
18. Kutney-Lee, A., McHugh, M. D., Sloane, D. M., Cimiotti, J. P., Fynn, L., Neff, D. F., & Aiken, L. H. (2009). Nursing: A key to patient satisfaction. Health Affair, 28, w669-w667.
19. Lake, E. T. (2002). Development of the practice environment scale of the nursing work index. Research in Nursing & Health, 25(3), 176-188.
20. Lake, E. T., & Friese, C. R. (2006). Variations in nursing practice environments: Relation to staffing and hospital characteristics. Nursing Research, 55(1), 1-9.
21. Laschinger, H. K. S., Almost, J., & Tuer-Hodes, D. (2003). Workplace empowerment and magnet hospital characteristics: Making the link. Journal of Nursing Administration, 33(7/8), 410-422.
22. Laschinger, H. K. S., Shamian, J., & Thomson, D. (2001). Impact of magnet hospital characteristics on nurses' perceptions of trust, burnout, quality of care, and work satisfaction. Nursing Economics, 19(5), 209-219.
23. Leiter, M., Harvie, P., & Frizzell, C. (1998). The correspondence of patient satisfaction and nurse burnout. Social Science and Medicine, 47(10), 1611-1617.
24. Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Occupational Behavior, 2, 99-113.
25. Maslach, C., Jackson, S. E., & Leiter, M. P. (1996). Maslach burnout inventory manual (3rd ed.). Palo Alto, CA Consulting Psychologists Press.
26. Mayberry, L. J., & Gennaro, S. (2001). A quality of health outcomes model for guiding obstetrical practice. Journal of Nursing Scholarship, 33(2), 141-146.
27. Mitchell, P. H., Ferketich, S., & Jennings, B. M. (1998). Quality health outcomes model. Journal of Nursing Scholarship, 30(1), 43-46.
28. Nantsupawat, R., Akkadechanunt, T., Ketlertnapa, P., & Padungsak, S. (2010). Patient safety culture and nursing outcomes among professional nurses in Northern regional hospitals in Thailand. Chiang Mai, Thailand Good Work Media.
29. Needleman, J., Buerhaus, P., Mattke, S., Stewart, M., & Zelevinsky, K. (2002). Nurse-staffing levels and the quality of care in hospitals. New England Journal of Medicine, 346(22), 1715-1722.
30. Newhouse, R. P., Johantgen, M., Pronovost, P. J., & Johnson, E. (2005). Perioperative nurses and patient outcomes-Mortality, complications, and length of stay. Association of PeriOperative Registered Nurses Journal, 81(3), 508-528.
31. Padungsak, S. (2007). Nurse's perception on patient safety culture and incidence of adverse events in northern regional hospitals (Unpublished master's thesis). Chiang Mai University, Chiang Mai, Thailand.
32. Pantrician, A. P., Shang, J., & Lake, E. T. (2010). Organizational determinants of work outcomes and quality care ratings among army medical department registered nurses. Research in Nursing & Health, 33, 99-110.
33. Pearson, M. L., Lee, J. L, Chang, B. L., Elliott, M., Kahn, K. L., & Rubenstein, L. V. (2000). Structural implicit review: A new method for monitoring nursing care quality. Medical Care, 38, 1074-1091.
34. Poghosyan, L., Aiken, L. H., & Sloane, D. M. (2009). Factor structure of the Maslach burnout inventory: An analysis of data from large scale cross-sectional surveys of nurses from eight countries. International Journal of Nursing Studies, 46, 894-902.
35. Poghosyan, L., Clarke, S., Finlayson, M., & Aiken, L. H. (2010). Nurse burnout and quality of care: Cross-national investigation in six countries. Research in Nursing & Health, 33, 288-298.
36. Sochalski, J. (2004). Is more better? The relationship between nurse staffing and the quality of nursing care in hospitals. Medical Care, 42(2), II67-II73.
37. Thailand Nursing and Midwifery Council. (2005). Standard of nursing and midwifery service in secondary and tertiary level. Nontaburi, Thailand Author.
38. Thailand Nursing and Midwifery Council. (2008). The suggestion to the minister of the Ministry of Public Health for solving nursing shortage. Retrieved March 15, 2008, from.
39. Thailand Nursing and Midwifery Council. (2009). The national nurse and midwifery development plan: 2007-2016. Bangkok, Thailand Siriyot Printing.
40. Vahey, D. C., Aiken, L. H., Sloane, D. M., Clarke, S. P., & Vargas, D. (2004). Nurse burnout and patient satisfaction. Medical Care, 42, II57-II66.
41. Verran, J. A., Gerber, R. M., & Milton, D. A. (1995). Data aggregation: Criteria for psychometric evaluation. Research in Nursing and Health, 18(1), 77-80.
42. Wanous, J. P., Reichers, A. E, & Hudy, M. J. (1997). Overall job satisfaction: How good are single-item measure? Journal of Applied Psychology, 82(2), 247-252.
43. Warshawsky, N. E., & Havens, D.S. (2011). Global use of the practice environment scale of the nursing work index. Nursing Research, 60(1), 17-31.