Customer service for academic library users on the web

The Electronic Library

Volumn 29, Issue 6, 2011, Pages 737-750

  Kaur, Kiran ^a   Singh, Diljit ^a  

^a UNIVERSITY OF MALAYA   (Malaysia)

Author keywords

Academic libraries; Customer service management; Web based library services

Indexed keywords

EID: 81855206491     PISSN: 02640473     EISSN: None     Source Type: Journal    
DOI: 10.1108/02640471111187971     Document Type: Article

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