A fluid approximation for service systems responding to unexpected overloads

Operations Research

Volumn 59, Issue 5, 2011, Pages 1159-1170

  Perry, Ohad ^a   Whitt, Ward ^b  

^a Northwestern University   (United States)

^b Department of Earth and Environmental Sciences   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

AVERAGING PRINCIPLE; CONTROL PARAMETERS; FLUID APPROXIMATION; FLUID MODELS; GAUSSIAN APPROXIMATIONS; HEAVY TRAFFICS; NETWORKED SERVICES; ON FLOW; OVERLOAD CONTROL; QUEUE LENGTHS; SERVICE SYSTEMS; SIMULATION EXPERIMENTS; STEADY STATE PROBABILITIES; STOCHASTIC PROCESS; SUBJECT CLASSIFICATION; TIME-SCALES; TRANSIENT BEHAVIOR;

AUTOMATION; CONTROL; CUSTOMER SATISFACTION; FLUIDS; ORDINARY DIFFERENTIAL EQUATIONS; QUEUEING THEORY; SAFETY FACTOR; SALES; STOCHASTIC SYSTEMS;

STOCHASTIC MODELS;

EID: 81455141798     PISSN: 0030364X     EISSN: 15265463     Source Type: Journal    
DOI: 10.1287/opre.1110.0985     Document Type: Article

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