Consumer participation in service evaluation and quality improvement: Key ingredients for a system to deliver national indicators

Australasian Psychiatry

Volumn 19, Issue 6, 2011, Pages 493-497

  Oakley, Karen ^a   Malins, Gillian ^a,b   Riste, Louisa ^a   Allan, John ^c  

^a NSW Consumer Advisory Group   (Australia)

^b UNIVERSITY OF WOLLONGONG   (Australia)

^c New South Wales Government   (Australia)

Author keywords

Consumer participation; MH CoPES; Quality improvement; Service evaluation

Indexed keywords

ARTICLE; CLINICAL INDICATOR; CONSUMER; DECISION MAKING; HEALTH CARE DELIVERY; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HEALTH CARE UTILIZATION; HUMAN; MENTAL HEALTH SERVICE; QUALITATIVE ANALYSIS; QUANTITATIVE ANALYSIS; TOTAL QUALITY MANAGEMENT;

AUSTRALIA; CONSUMER PARTICIPATION; HEALTH POLICY; HEALTH SERVICES RESEARCH; HUMANS; MENTAL HEALTH SERVICES; QUALITY IMPROVEMENT;

EID: 81155154400     PISSN: 10398562     EISSN: 14401665     Source Type: Journal    
DOI: 10.3109/10398562.2011.610459     Document Type: Article

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