What determines patients' satisfaction with their mental health care and quality of life?

Postgraduate Medical Journal

Volumn 79, Issue 932, 2003, Pages 337-340

  Blenkiron, Paul ^a   Hammill, C A ^a  

^a BOOTHAM PARK HOSPITAL   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; ATTITUDE; EXPERIENCE; HEALTH CARE DELIVERY; MENTAL HEALTH CARE; MENTAL HEALTH SERVICE; OUTCOMES RESEARCH; PATIENT CARE; PATIENT SATISFACTION; PSYCHIATRIC DIAGNOSIS; QUALITY OF LIFE; SOCIAL LIFE; WELLBEING;

ADOLESCENT; ADULT; AGE FACTORS; AGED; FEMALE; HUMANS; MALE; MENTAL DISORDERS; MENTAL HEALTH SERVICES; MIDDLE AGED; PATIENT SATISFACTION; QUALITY OF LIFE; QUESTIONNAIRES; SEX FACTORS; TIME FACTORS;

EID: 0038344084     PISSN: 00325473     EISSN: None     Source Type: Journal    
DOI: 10.1136/pmj.79.932.337     Document Type: Article

References (22)

1. Rea CA, Rea DM. Managing performance and performance management: information strategy and service user involvement. Journal of Management in Medicine 2002;16:78-93.
2. Hoff RA, Rosenheck RA, Meterko M, et al. Mental illness as a predictor of satisfaction with inpatient care at Veterans Affairs hospitals. Psychiatric Services 1999;50:680-5.
3. Department Of Health. A national service framework for mental health. London: Department of Health, 1999.
4. Powell RA, Single HM, Lloyd KR. Focus groups in mental health research: enhancing the validity of user and provider questionnaires. Int J Soc Psychiatry 1996;42:193-206.
5. Christopher KA. Determinants of psychological well-being in Irish immigrants. West J Nurs Res 2000;22:123-40.
6. Holley H. Quality of life measurement in mental health. Introduction and overview of workshop findings. Canadian Journal of Community Mental Health 1998;3(suppl):9-21.
7. Lovell K. User satisfaction with in-patient mental health services. Journal of Psychiatric Mental Health Nursing 1995;2:143-50.
8. Blenkiron P. Referral to a psychiatric clinic: what do patients expect? International Journal of Health Care Quality Assurance 1998;11:188-92.
9. Noble LM, Douglas BC, Newman SP. What do patients expect of psychiatric services? A systematic and critical review of empirical studies. Soc Sci Med 2001;52:985-98.
10. Barker DA, Orrell MW. The psychiatric care satisfaction questionnaire: a reliability and validity study. Soc Psychiatry Psychiatr Epidemiol 1999;34:111-16.
11. Holloway F, Carson J. Subjective quality of life, psychopathology, satisfaction with care and insight: an exploratory study. Int J Soc Psychiatry 1999;45:259-67.
12. Eklund E, Hansson L. Determinants of satisfaction with community-based psychiatric services: a cross-sectional study among schizophrenia outpatients. Nordic Journal of Psychiatry 2001;55:413-8.
13. Lelliott P, Beevor A, Hogman G, et al. Carers' and users' expectations of services - user version (CUES-U): a new instrument to measure the experience of users of mental health services. Br J Psychiatry 2001;179:67-72.
14. Lelliot P. What do people want from specialist mental health services and can this be measured in routine settings? Behavioural and Cognitive Psychotherapy 2000;28:361-8.
15. Department of Health. Effective care co-ordination in mental health. Modernising the care programme approach. London: Department of Health, 2000.
16. World Health Organisation. The ICD-10 classification of mental and behavioural disorders, 10th edition. Geneva: WHO, 1992.
17. Perera H, Perera R. User satisfaction with child psychiatry outpatient care: implications for practice. Ceylon Med J 1998;43:185-90.
18. Bidaut-Russell M, Gabriel SE, Scott CG, et al. Determinants of patient satisfaction in chronic illness. Arthritis Rheum 2002;47:494-500.
19. Barr W, Huxley P. The impact of community mental health reform on service users: a cohort study. Health and Social Care in the Community 1999;7:129-39.
20. Rossi A, Amaddeo F, Bisoffi G, et al. Dropping out of care: inappropriate terminations of contact with community-based psychiatric services. Br J Psychiatry 2002;181:331-8.
21. Ruggeri M, Gater R, Bisoffi G, et al. Determinants of subjective quality of life in patients attending community-based mental health services. The South-Verona Outcome Project 5. Acta Psychiatr Scand 2002;105:131-40.
22. Kennedy P. Is psychiatry losing touch with the rest of medicine? Advances in Psychiatric Treatment 2000;6:16-21.