A decision support system to facilitate warehouse order fulfillment in cross-border supply chain

Journal of Manufacturing Technology Management

Volumn 22, Issue 8, 2011, Pages 972-983

  Lam, Cathy H Y ^a   Choy, K L ^a   Chung, S H ^a  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

Case based reasoning; Cross border supply chain; Decision support systems; Order fulfillment; Supply chain management; Warehouse operations

Indexed keywords

CROSS-BORDER; CUSTOMER ORDERS; DECISION MAKING PROCESS; DECISION SUPPORTS; DESIGN/METHODOLOGY/APPROACH; INTELLIGENT DSS; ORDER FULFILLMENT; ORDER PICKING; ORDER PLANNING; PLANNING SYSTEMS; SIMILAR CASE; WAREHOUSE OPERATION; WAREHOUSE OPERATIONS;

ARTIFICIAL INTELLIGENCE; CASE BASED REASONING; DECISION MAKING; DECISION SUPPORT SYSTEMS; WAREHOUSES;

SUPPLY CHAIN MANAGEMENT;

EID: 80455178823     PISSN: 1741038X     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410381111177430     Document Type: Article

References (29)

1. Aamodt, A. and Plaza, E. (1994), "Case-based reasoning: foundational issues, methodological variations, and system approaches", AICo - Artificial Intelligence Communications, Vol. 7 No. 1, pp. 39-59.
2. Alexandrini, F., Krechel, D., Maximini, K. and von Wangenheim, A. (2003), "Integrating CBR into the health care organization", Proceedings of the 16th IEEE Symposium on Computer-based Medical Systems (CBMS-2003), New York, NY, 26-27 June, pp. 130-5.
3. Arnott, D. and Pervan, G. (2008), "Eight key issues for the decision support systems discipline", Decision Support Systems, Vol. 44, pp. 657-72.
4. Bello, D.C., Lohtia, R. and Sangtani, V. (2004), "An institutional analysis of supply chain innovations in global marketing channels", Industrial Marketing Management, Vol. 33 No. 1, pp. 57-64.
5. Chang, P.C., Fan, C.Y. and Dzan, W.Y. (2010), "A CBR-based fuzzy decision tree approach for database classification", Expert Systems with Applications, Vol. 37 No. 1, pp. 214-25.
6. Chiadamronga, N. and Kawtummachai, R. (2008), "A methodology to support decision-making on sugar distribution for export channel: a case study of Thai sugar industry", Computers and Electronics in Agriculture, Vol. 64 No. 2, pp. 248-61.
7. de Koster, M.B.M. and Warffemius, P.M.J. (2005), "American, Asian and third-party international warehouse operations in Europe: a performance comparison", International Journal of Operations & Production Management, Vol. 25 No. 8, pp. 762-80.
8. Gu, J.X., Goetschalckx, M. and McGinnis, L.F. (2006), "Research on warehouse operation: a comprehensive review", European Journal of Operational Research, Vol. 177, pp. 1-21.
9. Gunasekaran, A., Lai, K.H. and Cheng, T.C.E. (2008), "Responsive supply chain: a competitive strategy in a networked economy", Omega, Vol. 36, pp. 549-64.
10. Haralambides, H.E. and Londono-Kent, M.P. (2004), "Supply chain bottlenecks: border crossing inefficiences between Mexico and the United States", International Journal of Transport Economics, Vol. 31 No. 2, pp. 171-83.
11. Helo, P. and Szekely, B. (2005), "Logistic information system: an analysis of software solutions for supply chain coordination", IndustrialManagement andData System,Vol. 105 No. 1, pp. 5-18.
12. King, J. (1997), "Globalization of logistics management: present status and prospects", Maritime Policy & Management, Vol. 24 No. 4, pp. 381-7.
13. Kolodner, J.L. (1992), "An introduction to case-based reasoning", Artificial Intelligence Review, Vol. 6, pp. 3-34.
14. Koster, R., Le-Duc, T. and Roodbergen, K.J. (2006), "Design and control of warehouse order picking: a literature review", European Journal of Operational Research, Vol. 182, pp. 481-501.
15. Lemoine, W. and Dagns, L. (2003), "Globalisation strategies and business organisation of a network of logistics service providers", International Journal of Physical Distribution & Logistics Management, Vol. 33 No. 3, pp. 209-28.
16. Leung, S.C.H., Wu, Y. and Lai, K.K. (2002), "An optimization model for a cross-border logistics problem: a case in Hong Kong", Computers & Industrial Engineering, Vol. 43, pp. 393-405.
17. Leung, S.C.H., Wu, Y. and Lai, K.K. (2006), "Cross-border logistics with fleet management: a goal programming approach", Computers & Industrial Engineering, Vol. 50 No. 3, pp. 263-72.
18. Liao, S.H. (2000), "Case-based decision support system: architecture for simulating military command and control", European Journal of Operational Research, Vol. 123 No. 3, pp. 558-67.
19. Liu, D.R. and Ke, C.K. (2007), "Knowledge support for problem-solving in a production process: a hybrid of knowledge discovery and case-based reasoning", Expert Systems with Applications, Vol. 33, pp. 147-61.
20. Lorentz, H. (2008), "Collaboration in Finnish-Russian supply chains: effects on performance and the role of experience", Baltic Journal of Management, Vol. 3 No. 3, pp. 246-65.
21. Mason, S., Ribera, P.M., Farris, J.A. and Kirk, R.G. (2003), "Integrating the warehousing and transportation functions of the supply chain", Transportation Research Part E: Logistics and Transportation Review, Vol. 39 No. 2, pp. 141-59.
22. Newman, D. (2006), "The lines that continue to separate us: borders in our borderless world", Progress in Human Geography, Vol. 30 No. 2, pp. 1-19.
23. Poon, T.C., Choy, K.L., Chow, H.K.H., Lau, H.C.W., Chan, F.T.S. and Ho, K.C. (2009), "A RFID case-based logistics resource management system for managing order-picking operations in warehouses", Expert Systems with Applications, Vol. 36, pp. 8277-301.
24. Prater, E., Biehl, M. and Smith, M. (2001), "International supply chain agility: tradeoffs between flexibility and uncertainty", International Journal of Operations & Production Management, Vol. 21, pp. 823-39.
25. Shima, J.P., Warkentina, M., Courtney, J.F., Power, D.J., Sharda, R. and Carlsson, C. (2002), "Past, present, and future of decision support technology", Decision Support Systems, Vol. 33 No. 2, pp. 111-26.
26. Stank, T.P. (1997), "Just-in-time management and transportation service performance in a cross-border setting", Transportation Journal, Vol. 36 No. 3, pp. 31-42.
27. Takakuwa, S., Takizawa, H., Ito, K. and Hiraoka, S. (2000), "Simulation and analysis of non-automated distribution warehouses", in Joines, J.A., Barton, R.R., Kang, K. and Fishwick, P.A. (Eds), Proceedings of the 2000 Winter Simulation Conference, Wyndham Palace Resort & Spa, Orlando, FL, pp. 1177-84.
28. Turban, E., Aronson, J.E. and Liang, T.P. (2005), Decision Support Systems and Intelligent Systems, 7th ed., Prentice-Hall, Upper Saddle River, NJ.
29. Stefansson, G. (2006), "Collaborative logistics management and the role of third-party service providers", International Journal of Physical Distribution & Logistics Management, Vol. 36 No. 2, pp. 76-92.