Empowering health-care managers in australia: An action learning approach

Health Services Management Research

Volumn 24, Issue 4, 2011, Pages 196-202

  Leggat, Sandra G ^a   Balding, Cathy ^a   Anderson, Julieanne ^b  

^a LA TROBE UNIVERSITY   (Australia)

^b JA Projects Pty Ltd   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; AUSTRALIA; EDUCATION; EMPOWERMENT; HEALTH CARE DELIVERY; HEALTH CARE PERSONNEL; HUMAN; INFORMATION SYSTEM; LEARNING; PRIORITY JOURNAL; PROFESSIONAL DEVELOPMENT; SELF CONCEPT; TRAINING; TRANSLATION REGULATION;

ADULT; AUSTRALIA; CURRICULUM; FEMALE; HEALTH FACILITY ADMINISTRATORS; HUMANS; LEARNING; MALE; MIDDLE AGED; PROFESSIONAL COMPETENCE; QUESTIONNAIRES; TEACHING; YOUNG ADULT;

EID: 80455127423     PISSN: 09514848     EISSN: None     Source Type: Journal    
DOI: 10.1258/hsmr.2011.011012     Document Type: Article

References (57)

1. Wake-Dyster W. Designing teams that work. Aust Health Rev 2001;24:34
2. Walshe K, Offen N. A very public failure: Lessons for quality improvement in healthcare organisations from the Bristol Royal Infirmary. Qual Health Care 2001;10:250-256
3. Committee on Quality of Healthcare in America. Crossing the Quality Chasm. A New Health System for the 21st Century. Institute of Medicine, ed. Washington, DC: National Academy Press, 2001
4. Dunbar JA, Reddy P, Beresford B, Ramsey WP, Lord RSA. In the wake of hospital inquiries: impact on staff and safety. Med J Aust 2007;186:80-83
5. Dwyer J, Leggat SG. Innovation in hospital care. Aust Health Rev 2002;25:19-31
6. Ibrahim J, Majoor J. Corruption in the health care system: the circumstantial evidence. Aust Health Rev 2002;25:20-26
7. Baker GR, Flintoff V. The Canadian Adverse Events Study: the incidence of adverse events among hospital patients in Canada. Can Med Assoc J 2004;170:1678-1686
8. World Health Organization. Quality of Care: Patient Safety. Report by the Secretariat. World Health Organization, 5 December 2001
9. HMSO. Public inquiry into children's heart surgery at the Bristol Royal Infirmary 1984-1985. Learning from Bristol. Her Majesty's Stationery Office, London, 2001
10. Duckett SJ. Commentary on the King Edward Inquiry: every defect a treasure. Aust Health Rev 2003;26:24-25
11. Eagar K. The weakest link? Aust Health Rev 2004;28:7-12
12. Siddons M. Commentary on the King Edward inquiry: lessons we fail to learn. Aust Health Rev. 2003;26:28-29
13. Garling P. Final Report of the Special Commission of Inquiry: Acute Care Services in NSW Public Hospitals. NSW Government2088, Sydney, 27/11/2008
14. Bristol Royal Infirmary Inquiry. Learning from Bristol: the Report of the Public Inquiry into Children's Heart Surgery at the Bristol Royal Infirmary 1984-1995. Bristol Royal Infirmary Inquiry, Bristol, 2001
15. Walshe K, Shortell SM. When things go wrong: how health care organisations deal with major failures. Health Affairs 2004;23: 103-111
16. Australian Council for Safety and Quality in Health Care. Achieving Safety and Quality Improvements in Health Care. Sixth Report to the Australian Health Ministers' Conference.: Commonwealth of Australia, Canberra, 2005
17. Leggat SG, Bartram T, Stanton P. Exploring the lack of progress in improving patient safety in Australian hospitals. Health Services Manag Res 2008;21:32-39
18. Meyerson SL, Kline TJB. Psychological and environmental empowerment: antecedents and consequences. Leadersh Org Dev J 2008;29:444-460
19. Adinolfi P. Total quality management in public health care: a study of Italian and Irish hospitals. Total Qual Manag 2003;14:141-150
20. Laschinger HKS, Wong D. Staff nurse empowerment and collective accountability: effects on perceived accountability and self-rated work effectiveness. Nurs Econ 1999;17:308-16
21. Aiken LH, Smith A, Lake ET. Lower Medicare mortality among a set of hospitals known for good nursing care. Med Care 1994;32:771-787
22. Mannion R, Davies HTO, Marshall MN. Cultural characteristics of 'high' and 'low' performing hospitals. J Health Org Manag 2005;19:431-439
23. Umiker R. Motivating the burned out employee. Health Care Supervisor 1992;11:21-6
24. Zand D. Trust and managerial problem solving. Admin Sci.e Q 1992;17:229-239
25. Savery L, Luks JA. The relationship between empowerment, job satisfaction and reported stress levels: some Australian evidence. Leadersh Org Dev J 2001;22:97-104
26. Gist ME, Mitchell TR. Self-efficacy: a theoretical analysis of its determinants and malleability. Acad Manag 1992;17:183-211
27. Bandura A, Cervone D. Differential engagement of self-reactive influences in cognitive motivation. Org Behav Hum Decis Process 1986;38:92-113
28. Bandura A, Locke EA. Negative self-efficacy and goal effects revisited. J Appl Psychol 2003;88:87-99
29. Mead G. Developing public service leaders through action inquiry. In: Rigg C, Richards S, eds. Action Learning, Leadership and Organisational Development in Public Services. Abingdon: Routledge, 2006
30. Edmondson A. Psychological safety and learning behavior in work teams. Admin Sci Q 1999;44:350-353
31. Edmondson AC. Speaking up in the operating room: how team leaders promote learning in interdisciplinary action teams. J Manag Stud 2003;40:1419-1452
32. Revans RW. The Origins and Growth of Action Learning. London: Chartwell-Bratt, 1982
33. Prideaux G. Action research, organisation change and management development. Aust Health Rev 1990;13:3-114
34. Schon D. The Reflective Practitioner: How Professionals Think in Action. New York: Basic Books, 1987
35. Revans RW. ABC of Action Learning. London: Lemos & Crane, 1998
36. Burns R. The Adult Learner at Work. Sydney: Business and Professional Publishing, 1995
37. Pedler M. Action Learning in Practice. London: Gower Publishing Company Limited, 1995
38. McGill I, Brockbank A. The Action Learning Handbook: Powerful Techniques for Education, Professional Development & Training. 2nd edn. London: Kogan Page, 2004
39. Smith PAC, O'Neil J. A review of action learning literature 1994-2000; Part 1 - bibliography and comments. J Workplace Learn 2003;15:63-69
40. Kolb DA. Experiential Learning. Englewood Cliffs, NJ: Prentice-Hall, 1984
41. Honey P, Mumford A. The Manual of Learning Styles. Maidenhead: Honey Press, 1992
42. Mezirow J. Transformative learning as discourse. J Transform Educ 2003;1:58-63
43. Cherry N. Action Research: A Pathway to Action, Knowledge and Learning. Melbourne: RMIT Publishing, 1999
44. Bryman A. Research Methods and Organisation Studies. Sydney: Allen and Unwin, 1989
45. Spreitzer G. Psychological empowerment in the workplace: dimensions, measurement and validation. Acad Manag J 1995;23:1442-1465
46. Kraimer ML, Seibert SE, Liden RC. Psychological empowerment as a multidimensional construct: A test of construct validity. Educ Psychol Measur 1999;59:127-142
47. Jerusalem M, Schwarzer R. Self-efficacy as a resource factor in stress appraised process. In: Schwarzer R, (ed). Self Efficacy:Thought control of action. New York: Hemisphere, 1992:195-213
48. Luszczynska A, Gutierrez-Dona B, Schwarzer R. General self-efficacy in various domains of human functioning: evidence from five countries. Int J Psychol 2005;40:80-90
49. Zuber-Skerrit O. The concept of action learning. Learn Org 2002;9:114-124
50. Delaney HD, Maxwell SE. On using analysis of covariance in repeated measures design. Multivariate Behav Res 1981;16:105-123
51. Fleuren M, Wiefferink K, Paulussen T. Determinants of innovation within health care organizations: Literature review and Delphi study. Int J Qual Health Care 2004;16:107-123
52. Wilson V, McCormack B, Ives G. Developing healthcare practice through action learning: individual and group journeys. Action Learn: Res Pract 2008;5:21-38
53. Holmquist M. Interactive research and joint learning for practical contributions. J Workplace Learn 2009;21:240-251
54. Paglis LL, Green SG. Leadership self-efficacy and managers motivation for leading change. J Org Behav 2002;23:215-235
55. Pankhurst KV. Learning by experience, work and productivity: theory and empirical evidence. J Vocational Educ Training 2010;62:103-122
56. Leggat SG, Bartram T, Stanton P. Exploring the lack of progress in improving patient safety in Australian hospitals. Health Serv Manage Res 2008;21:32-39
57. Miller P. Workplace learning by action learning: a practical example. J Workplace Learn 2003;15:14-23