메뉴 건너뛰기




Volumn 13, Issue 3, 2011, Pages

A comparison of a postal survey and mixed-mode survey using a questionnaire on patients' experiences with breast care

Author keywords

Breast cancer; Consumer satisfaction; Data collection; Health care quality; Health care quality indicator; Patient preferences

Indexed keywords

ADULT; AGED; ARTICLE; BREAST TUMOR; COMPARATIVE STUDY; E-MAIL; FEMALE; FOLLOW UP; HEALTH CARE SURVEY; HUMAN; METHODOLOGY; MIDDLE AGED; PATIENT PARTICIPATION; PATIENT SATISFACTION; POSTAL MAIL; QUESTIONNAIRE; STATISTICS; WOMEN'S HEALTH;

EID: 80053533282     PISSN: None     EISSN: 14388871     Source Type: Journal    
DOI: 10.2196/jmir.1241     Document Type: Article
Times cited : (74)

References (33)
  • 1
    • 26044480847 scopus 로고    scopus 로고
    • Rationing and competition in the Dutch health-care system
    • DOI 10.1002/hec.1036, Analysing the Impact of Health System Changes in the EU Member States
    • Schut FT, Van de Ven WP. Rationing and competition in the Dutch health-care system. Health Econ 2005 Sep;14(Suppl 1):S59-S74. [doi: 10.1002/hec.1036] [Medline: 16161190] (Pubitemid 41404318)
    • (2005) Health Economics , vol.14 , Issue.SUPPL. 1
    • Schut, F.T.1    Van De Ven, W.P.M.M.2
  • 2
    • 33845413300 scopus 로고    scopus 로고
    • Made in the USA: The import of American Consumer Assessment of Health Plan Surveys (CAHPS) into the Dutch social insurance system
    • DOI 10.1093/eurpub/ckl023
    • Delnoij DM, ten Asbroek G, Arah OA, de Koning JS, Stam P, Poll A, et al. Made in the USA: the import of American Consumer Assessment of Health Plan Surveys (CAHPS) into the Dutch social insurance system. Eur J Public Health 2006 Dec;16(6):652-659 [FREE Full text] [doi: 10.1093/eurpub/ckl023] [Medline: 16524940] (Pubitemid 44899970)
    • (2006) European Journal of Public Health , vol.16 , Issue.6 , pp. 652-659
    • Delnoij, D.M.J.1    Asbroek, G.T.2    Arah, O.A.3    De Koning, J.S.4    Stam, P.5    Poll, A.6    Vriens, B.7    Schmidt, P.8    Klazinga, N.S.9
  • 3
    • 71349086345 scopus 로고    scopus 로고
    • Measuring patients' experiences with rheumatic care: The consumer quality index rheumatoid arthritis
    • Apr 16 doi: 10.1007/s00296-009-0926-3] [Medline: 19370351
    • Zuidgeest M, Sixma H, Rademakers J. Measuring patients' experiences with rheumatic care: the consumer quality index rheumatoid arthritis. Rheumatol Int 2009 Apr 16;30(2):159-167. [doi: 10.1007/s00296-009-0926-3] [Medline: 19370351]
    • (2009) Rheumatol Int , vol.30 , Issue.2 , pp. 159-167
    • Zuidgeest, M.1    Sixma, H.2    Rademakers, J.3
  • 4
    • 67349133452 scopus 로고    scopus 로고
    • Towards more patient centred healthcare: A new Consumer Quality Index instrument to assess patients' experiences with breast care
    • Jun; doi: 10.1016/j.ejca.2008.12.011] [Medline: 19167212
    • Damman OC, Hendriks M, Sixma HJ. Towards more patient centred healthcare: a new Consumer Quality Index instrument to assess patients' experiences with breast care. Eur J Cancer 2009 Jun;45(9):1569-1577. [doi: 10.1016/j.ejca.2008. 12.011] [Medline: 19167212]
    • (2009) Eur J Cancer , vol.45 , Issue.9 , pp. 1569-1577
    • Damman, O.C.1    Hendriks, M.2    Sixma, H.J.3
  • 7
    • 0035535192 scopus 로고    scopus 로고
    • Web survey design and administration
    • [Medline: 11420757
    • Couper MP. Web survey design and administration. Public Opin Q 2001;65(2):230-253. [Medline: 11420757]
    • (2001) Public Opin Q , vol.65 , Issue.2 , pp. 230-253
    • Couper, M.P.1
  • 8
    • 2942624331 scopus 로고    scopus 로고
    • A comparison of web and mail survey response rates
    • DOI 10.1093/poq/nfh006
    • Kaplowitz MD, Hadlock TD, Levine R. A comparison of web and mail survey response rates. Public Opin Q 2004;68(1):94-101. (Pubitemid 38750629)
    • (2004) Public Opinion Quarterly , vol.68 , Issue.1 , pp. 94-101
    • Kaplowitz, M.D.1    Hadlock, T.D.2    Levine, R.3
  • 9
    • 0036115951 scopus 로고    scopus 로고
    • Innovations in survey research: An application of Web-based surveys
    • Sills SJ, Song CY. Innovations in survey research: an application of web-based surveys. Soc Sci Comput Rev 2002;20(1):22-30. (Pubitemid 36657153)
    • (2002) Social Science Computer Review , vol.20 , Issue.1 , pp. 22-30
    • Sills, S.J.1    Song, C.2
  • 10
    • 84963034973 scopus 로고
    • Response effects in the electronic survey
    • Kiesler S, Sproull LS. Response effects in the electronic survey. Public Opin Q 1986;50(3):402-413.
    • (1986) Public Opin Q , vol.50 , Issue.3 , pp. 402-413
    • Kiesler, S.1    Sproull, L.S.2
  • 11
    • 4444233566 scopus 로고    scopus 로고
    • A comparison between mail and web surveys: Response pattern, respondent profile, and data quality
    • Kwak N, Radler R. A comparison between mail and web surveys: response pattern, respondent profile, and data quality. J Off Stat 2002;18(2):257-73.
    • (2002) J off Stat , vol.18 , Issue.2 , pp. 257-273
    • Kwak, N.1    Radler, R.2
  • 12
    • 0032282676 scopus 로고    scopus 로고
    • Development of a standard e-mail methodology
    • Schaefer DR, Dillman DA. Development of a standard e-mail methodology. Public Opin Q 1998;62(3):378-397.
    • (1998) Public Opin Q , vol.62 , Issue.3 , pp. 378-397
    • Schaefer, D.R.1    Dillman, D.A.2
  • 13
    • 0003322101 scopus 로고    scopus 로고
    • Casting the Net: Surveying an Internet population
    • Schmidt CB. Casting the Net: surveying an Internet population. J Comput Mediat Commun 1997;3(1).
    • (1997) J Comput Mediat Commun , vol.3 , pp. 1
    • Schmidt, C.B.1
  • 14
    • 22444456294 scopus 로고    scopus 로고
    • Comparing the response rate, response speed, and response quality of two methods of sending questionnaires: E-mail vs. mail
    • Tse A. Comparing the response rate, response speed, and response quality of two methods of sending questionnaires: e-mail vs. mail. J Market Res Soc 1998;40(4):354-361.
    • (1998) J Market Res Soc , vol.40 , Issue.4 , pp. 354-361
    • Tse, A.1
  • 15
    • 85100149270 scopus 로고    scopus 로고
    • Internet versus mailed questionnaires: A controlled comparison (2)
    • Oct 29, [FREE Full text] [ doi: 10.2196/jmir.6.4.e39] [Medline: 15631963
    • Leece P, Bhandari M, Sprague S, Swiontkowski MF, Schemitsch EH, Tornetta P, et al. Internet versus mailed questionnaires: a controlled comparison (2). J Med Internet Res 2004 Oct 29;6(4):e39 [FREE Full text] [doi: 10.2196/jmir.6.4.e39] [Medline: 15631963]
    • (2004) J Med Internet Res , vol.6 , Issue.4
    • Leece, P.1    Bhandari, M.2    Sprague, S.3    Swiontkowski, M.F.4    Schemitsch, E.H.5    Tornetta, P.6
  • 19
    • 34547779141 scopus 로고    scopus 로고
    • Methods to increase response rates to postal questionnaires
    • doi: 10.1002/14651858.MR000008.pub3] [Medline: 17443629
    • Edwards P, Roberts I, Clarke M, DiGuiseppi C, Pratap S, Wentz R, et al. Methods to increase response rates to postal questionnaires. Cochrane Database Syst Rev 2007(2):MR000008. [doi: 10.1002/14651858.MR000008.pub3] [Medline: 17443629]
    • (2007) Cochrane Database Syst Rev , vol.2
    • Edwards, P.1    Roberts, I.2    Clarke, M.3    Diguiseppi, C.4    Pratap, S.5    Wentz, R.6
  • 20
    • 80053489103 scopus 로고    scopus 로고
    • Centraal Bureau voor de Statistiek. Dec 17. 1.2, [accessed 2011-05-11] [WebCite Cache ID 5ybU734dq
    • Hoksbergen M. Centraal Bureau voor de Statistiek. 2008 Dec 17. 1.2 Million Dutch People Have no Internet Access at Home URL: http://www.cbs.nl/nl- NL/menu/themas/vrije-tijd-cultuur/publicaties/artikelen/archief/2008/ 2008-2641-wm. htm [accessed 2011-05-11] [WebCite Cache ID 5ybU734dq]
    • (2008) Million Dutch People Have No Internet Access at Home
    • Hoksbergen, M.1
  • 21
    • 33749635619 scopus 로고    scopus 로고
    • Washington DC: Pew Internet & American Life Project; Mar 24. [accessed 2009-03-03] [WebCite Cache ID 5fViAM9uE
    • Madden M. Internet Penetration and Impact. Washington, DC: Pew Internet & American Life Project; 2009 Mar 24. URL: http://www.pewinternet.org/~/ media//Files/Reports/2006/PIP-Internet-Impact.pdf.pdf [accessed 2009-03-03] [WebCite Cache ID 5fViAM9uE]
    • (2009) Internet Penetration and Impact
    • Madden, M.1
  • 22
    • 0031898456 scopus 로고    scopus 로고
    • Comparisons of the costs and quality of patient data collection by mail versus telephone versus in-person interviews
    • van Campen C, Sixma H, Kerssens JJ, Peters L. Comparisons of the costs and quality of patient data collection by mail versus telephone versus in-person interviews. Eur J Public Health 1998:66-70. (Pubitemid 28158762)
    • (1998) European Journal of Public Health , vol.8 , Issue.1 , pp. 66-70
    • Van Campen, C.1    Sixma, H.2    Kerssens, J.J.3    Peters, L.4
  • 23
    • 29144473759 scopus 로고    scopus 로고
    • Equivalence of mail and telephone responses to the CAHPS Hospital survey
    • DOI 10.1111/j.1475-6773.2005.00479.x
    • de Vries H, Elliott MN, Hepner KA, Keller SD, Hays RD. Equivalence of mail and telephone responses to the CAHPS Hospital Survey. Health Serv Res 2005 Dec;40(6 Pt 2):2120-2139. [doi: 10.1111/j.1475-6773.2005.00479.x] [Medline: 16316441] (Pubitemid 41814229)
    • (2005) Health Services Research , vol.40 , Issue.6 , pp. 2120-2139
    • De Vries, H.1    Elliott, M.N.2    Hepner, K.A.3    Keller, S.D.4    Hays, R.D.5
  • 24
    • 84955065442 scopus 로고    scopus 로고
    • The effects of mode and format on answers to scalar questions in telephone and web surveys
    • Lepkowski JM Tucker C Leeuw E Japec L Lavrakas P Link M et al editors, Hoboken NJ: Wiley-Interscience
    • Christian LM, Dillman DA, Smyth JD. The Effects of Mode and Format on Answers to Scalar Questions in Telephone and Web Surveys. In: Lepkowski JM, Tucker C, Leeuw E, Japec L, Lavrakas P, Link M, et al, editors. Advances in Telephone Survey Methodology. Hoboken, NJ: Wiley-Interscience; 2007:250-275.
    • (2007) Advances in Telephone Survey Methodology , pp. 250-275
    • Christian, L.M.1    Dillman, D.A.2    Smyth, J.D.3
  • 25
    • 0346494419 scopus 로고    scopus 로고
    • College student responses to web and paper surveys: Does mode matter?
    • DOI 10.1023/A:1021363527731
    • Carini RM, Hayek JC, Kuh GD, Kennedy JM, Ouimet JA. College student responses to web and paper surveys: does mode matter? Res Higher Educ 2003;44(1):1-19 [FREE Full text] [WebCite Cache] (Pubitemid 38103910)
    • (2003) Research in Higher Education , vol.44 , Issue.1 , pp. 1-19
    • Carini, R.M.1    Hayek, J.C.2    Kuh, G.D.3    Kennedy, J.M.4    Ouimet, J.A.5
  • 26
    • 67049114704 scopus 로고    scopus 로고
    • Reliability of short form-36 in an Internet-and a pen-and-paper version
    • Jan; doi: 10.1080/17538150902779527] [Medline: 19306199
    • Basnov M, Kongsved SM, Bech P, Hjollund NH. Reliability of short form-36 in an Internet-and a pen-and-paper version. Inform Health Soc Care 2009 Jan;34(1):53-58. [doi: 10.1080/17538150902779527] [Medline: 19306199]
    • (2009) Inform Health Soc Care , vol.34 , Issue.1 , pp. 53-58
    • Basnov, M.1    Kongsved, S.M.2    Bech, P.3    Hjollund, N.H.4
  • 29
    • 0000984121 scopus 로고
    • Characteristics of adopters and non-adopters of home computers
    • Sep
    • Dickerson MD, Gentry JW. Characteristics of adopters and non-adopters of home computers. J Consumer Re 1983 Sep;10(2):225-235.
    • (1983) J Consumer Re , vol.10 , Issue.2 , pp. 225-235
    • Dickerson, M.D.1    Gentry, J.W.2
  • 31
    • 5444243167 scopus 로고    scopus 로고
    • Internet versus mailed questionnaires: A randomized comparison
    • Sep 15, [FREE Full text] [ doi: 10.2196/jmir.6.3.e29] [Medline: 15471755
    • Ritter P, Lorig K, Laurent D, Matthews K. Internet versus mailed questionnaires: a randomized comparison. J Med Internet Res 2004 Sep 15;6(3):e29 [FREE Full text] [doi: 10.2196/jmir.6.3.e29] [Medline: 15471755]
    • (2004) J Med Internet Res , vol.6 , Issue.3
    • Ritter, P.1    Lorig, K.2    Laurent, D.3    Matthews, K.4
  • 32
    • 77649319668 scopus 로고    scopus 로고
    • Health-related quality of life and healthcare experiences in breast cancer patients in a study of Swedish women
    • doi: 10.1097/NCC.0b013e3181bb0d05] [Medline: 20142743
    • Larsson J, Sandelin K, Forsberg C. Health-related quality of life and healthcare experiences in breast cancer patients in a study of Swedish women. Cancer Nurs 2010;33(2):164-170. [doi: 10.1097/NCC.0b013e3181bb0d05] [Medline: 20142743]
    • (2010) Cancer Nurs , vol.33 , Issue.2 , pp. 164-170
    • Larsson, J.1    Sandelin, K.2    Forsberg, C.3
  • 33
    • 36049026124 scopus 로고    scopus 로고
    • Response rate and completeness of questionnaires: A randomized study of Internet versus paper-and-pencil versions
    • [FREE Full text] [ doi: 10.2196/jmir.9.3.e25] [Medline: 17942387
    • Kongsved SM, Basnov M, Holm-Christensen K, Hjollund NH. Response rate and completeness of questionnaires: a randomized study of Internet versus paper-and-pencil versions. J Med Internet Res 2007;9(3):e25 [FREE Full text] [doi: 10.2196/jmir.9.3.e25] [Medline: 17942387]
    • (2007) J Med Internet Res , vol.9 , Issue.3
    • Kongsved, S.M.1    Basnov, M.2    Holm-Christensen, K.3    Hjollund, N.H.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.